Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 78 Unanswered, 26 Still need help, 196 Answered awaiting close, 300 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
35353YouTube issues Entries 1 day ago 1 day ago answered
awaiting close
(8 points)
35352embedded media widget won't show on entry Entries 2 days ago 1 day ago answered
awaiting close
(9 points)
35350Replying to comments by email General/Unknown 2 days ago 1 day ago answered
awaiting close
(9 points)
35344Lack of dropbears for security on Chrome for Android Entries 3 days ago 13 hours ago answered
awaiting close
(10 points)
35341Email posting not working Entries 3 days ago 1 day ago answered
awaiting close
(10 points)
35338Older entries on Reading page? Entries 3 days ago 3 days ago answered
awaiting close
(10 points)
35334Can't move section of beta post page around General/Unknown 4 days ago 1 day ago answered
awaiting close
(10 points)
35333Posts not showing up Communities 4 days ago 4 days ago open
(10 points)
35181API information Site Interface 1 week ago 1 week ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 2 weeks ago 2 weeks ago answered
still needs help
(10 points)
35130Entries Done through Gmail Entries 2 weeks ago 2 weeks ago open
(10 points)
35111Finding accounts on filtered emails General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35080My entry is suspended Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35067Crossposting is spotty Crossposting 3 weeks ago 3 weeks ago open
(10 points)
34990Traffic loyalties General/Unknown 3 weeks ago 13 hours ago answered
awaiting close
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 4 weeks ago 4 weeks ago open
(10 points)
34838updated feed location Feeds 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
34828Are there any Google IDs that work any more? OpenID 5 weeks ago 5 weeks ago open
(10 points)
34781Strange Horizons reviews feed Feeds 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
34759Question about raw-code tags Entries 6 weeks ago 6 weeks ago open
(10 points)
34661chrome and text editor not working nicely together Entries 7 weeks ago 7 weeks ago open
(10 points)
34656Post an Image in a reply Entries 7 weeks ago 13 hours ago answered
awaiting close
(10 points)
34644deleted accounts + purges General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
34635Icons are not displaying General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
34572preview and post have both gone v weird Entries 8 weeks ago 8 weeks ago open
(10 points)
34570friends Open ID can't access my entries OpenID 8 weeks ago 8 weeks ago open
(10 points)
34520Import finishes successfully but does not import Importer 8 weeks ago 8 weeks ago open
(10 points)
34494my subscription & access lists seem to have vanished General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
34492reading page not showing recent entries General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
34489Can't log in/reset password General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
34469Can't Delete or Mark Things as Read in my Inbox General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
34454Export Journal question Importer 10 weeks ago 10 weeks ago open
(10 points)
34386Invalid text encoding General/Unknown 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
34360Doesn't open page General/Unknown 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
34253[Chrome] Unable to use rich text editor Entries 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
34249Embedding (OneDrive; also Youtube vids in comments) General/Unknown 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
34228Renamed Account Issue General/Unknown 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
34194whitelist an embed General/Unknown 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
34179Community Post Not Showing on Reading List Communities 15 weeks ago 15 weeks ago open
(10 points)
34141My journal accessibility General/Unknown 15 weeks ago 15 weeks ago open
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
34100point me inthe right diretion General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
34032Renamed Account/Profile displays Purged pg General/Unknown 17 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33995I need to delete a wrongly-made post Communities 17 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33982Can I add AdSense? General/Unknown 18 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33980purging General/Unknown 18 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33977Reading Page updates General/Unknown 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
33967Delete Community? Communities 18 weeks ago 18 weeks ago open
(10 points)
33947UTF-8 error Entries 18 weeks ago 18 weeks ago open
(10 points)
33862recover deleted comments General/Unknown 20 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33788Community "view by user" includes sticky post Communities 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
33774redirect to community deleted page Communities 22 weeks ago 19 weeks ago answered
awaiting close
(10 points)
33723comment not posting Entries 22 weeks ago 22 weeks ago open
(10 points)
33719CAPTCHA trouble General/Unknown 23 weeks ago 23 weeks ago open
(10 points)
33643"Save" appearing at the end of an edited entry Entries 24 weeks ago 13 hours ago answered
awaiting close
(10 points)
33605icon renaming issue General/Unknown 25 weeks ago 25 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 25 weeks ago 25 weeks ago open
(10 points)
33566Icon Deactivation Entries 25 weeks ago 14 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 26 weeks ago 26 weeks ago open
(10 points)
33538problem making anon comments while logged in General/Unknown 26 weeks ago 26 weeks ago open
(10 points)
33531Cannot Change Status of Account (Windows Phone) Site Interface 26 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33440Cannot set up crosspost to livejournal Crossposting 28 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33420Logging Out (Continued) General/Unknown 28 weeks ago 17 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 28 weeks ago 28 weeks ago open
(10 points)
33365Duplicate entries Importer 29 weeks ago 29 weeks ago open
(10 points)
33362Can't Delete Post (Windows Phone) Site Interface 29 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33361Icon Browser Not Working on Entry Page (Windows Phone) Site Interface 29 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33323Unable to make a sticky post Communities 30 weeks ago 30 weeks ago answered
awaiting close
(10 points)
33255it won't let me restore a community Communities 31 weeks ago 31 weeks ago answered
awaiting close
(10 points)
33169Undeleting entries. Communities 33 weeks ago 32 weeks ago answered
awaiting close
(10 points)
33046Lost Entry Importer 35 weeks ago 35 weeks ago open
(10 points)
32809Comments failing to import on one specific entry Importer 40 weeks ago 40 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 40 weeks ago 40 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 40 weeks ago 40 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 41 weeks ago 41 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 42 weeks ago 40 weeks ago answered
still needs help
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 43 weeks ago 41 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 44 weeks ago 44 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 44 weeks ago 44 weeks ago open
(10 points)
32609Duplicate posts after running Importer several times Importer 45 weeks ago 45 weeks ago open
(10 points)
32578Editing Issues Entries 46 weeks ago 46 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 48 weeks ago 48 weeks ago open
(10 points)
32497UTF-8 General/Unknown 48 weeks ago 47 weeks ago answered
still needs help
(10 points)
32261Duplicate entries/comments Importer 53 weeks ago 38 weeks ago answered
still needs help
(10 points)
32184Redirect loop on login General/Unknown 54 weeks ago 26 weeks ago answered
still needs help
(10 points)
31962Import is failed Importer 58 weeks ago 58 weeks ago open
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 59 weeks ago 59 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 61 weeks ago 61 weeks ago open
(10 points)
31690Replies General/Unknown 61 weeks ago 61 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 63 weeks ago 63 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 66 weeks ago 66 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 69 weeks ago 54 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 70 weeks ago 70 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 75 weeks ago 69 weeks ago open
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 83 weeks ago 83 weeks ago open
(10 points)
30796Entries and Replies. General/Unknown 84 weeks ago 84 weeks ago open
(10 points)
30678duplicate entries Importer 87 weeks ago 78 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 92 weeks ago 87 weeks ago answered
still needs help
(10 points)
30376Email Reply HTML issues General/Unknown 95 weeks ago 95 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 95 weeks ago 95 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 96 weeks ago 8 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 97 weeks ago 97 weeks ago open
(10 points)
30250All posts reverting to one set date/time Entries 97 weeks ago 59 weeks ago answered
still needs help
(10 points)
30189Cannot delete inbox General/Unknown 98 weeks ago 16 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 99 weeks ago 87 weeks ago answered
still needs help
(10 points)
30011Not importing all posts & adding comments to other posts Importer 102 weeks ago 102 weeks ago open
(10 points)
30010editing posts Entries 102 weeks ago 87 weeks ago answered
still needs help
(10 points)
29929importer duplicating entries Importer 104 weeks ago 76 weeks ago open
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 106 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29821Duplicated Entries Importer 106 weeks ago 89 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 108 weeks ago 14 weeks ago answered
awaiting close
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 109 weeks ago 87 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 109 weeks ago 109 weeks ago open
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 112 weeks ago 14 weeks ago answered
awaiting close
(10 points)
29589[Chrome] Unable to post Entries 113 weeks ago 14 weeks ago answered
awaiting close
(10 points)
29584icon display Styles 113 weeks ago 113 weeks ago open
(10 points)
29562[Chrome] html to rich text Entries 113 weeks ago 14 weeks ago answered
awaiting close
(10 points)
29549editing posts makes pictures disappear General/Unknown 114 weeks ago 14 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 116 weeks ago 116 weeks ago open
(10 points)
29441can't receive only top level comment notifications Entries 117 weeks ago 117 weeks ago answered
still needs help
(10 points)
29340Inline CSS on old video posts has stopped working Entries 120 weeks ago 120 weeks ago open
(10 points)
29270Duplicate entries Importer 122 weeks ago 119 weeks ago answered
still needs help
(10 points)
29209Expanding comments causes site footer to move. Site Interface 123 weeks ago 118 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 124 weeks ago 124 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 125 weeks ago 125 weeks ago open
(10 points)
29104Question marks in name field? Communities 125 weeks ago 125 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 127 weeks ago 127 weeks ago open
(10 points)
28280Importer has doubled significant content on my blog Importer 134 weeks ago 134 weeks ago open
(10 points)
28103email notifications General/Unknown 136 weeks ago 136 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 137 weeks ago 137 weeks ago open
(10 points)
27696Can't edit entries Entries 139 weeks ago 129 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 139 weeks ago 139 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 144 weeks ago 87 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 148 weeks ago 142 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 162 weeks ago 87 weeks ago answered
still needs help
(10 points)
23215Icons General/Unknown 176 weeks ago 142 weeks ago answered
still needs help
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 208 weeks ago 151 weeks ago answered
still needs help
(10 points)

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