Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 79 Unanswered, 31 Still need help, 516 Answered awaiting close, 626 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
32705Dreamwidth site not loading General/Unknown 19 hours ago 19 hours ago open
(4 points)
32704I can't access the site from my wifi General/Unknown 20 hours ago 20 hours ago open
(4 points)
32697email not confirmed on 5yo account General/Unknown 1 day ago 1 day ago open
(8 points)
32693How do you use a tag?? & about Communities Entries 2 days ago 2 days ago open
(10 points)
32691What I have in the drafts isn't showing up in the post. Entries 2 days ago 2 days ago open
(10 points)
32686Inquiry about mass email change General/Unknown 3 days ago 3 days ago open
(10 points)
32681Generator on DW Styles 4 days ago 4 days ago open
(10 points)
32680"position: absolute" strips all styling from posts. General/Unknown 4 days ago 4 days ago open
(10 points)
32676Preview does not display user name Entries 5 days ago 5 days ago open
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 1 week ago 1 week ago open
(10 points)
32646Gaining Access Entries 1 week ago 1 week ago open
(10 points)
32643deleted journals General/Unknown 1 week ago 1 week ago open
(10 points)
32639Passworkd & email General/Unknown 1 week ago 1 week ago open
(10 points)
32632Inbox message encoding issue General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 2 weeks ago 2 weeks ago open
(10 points)
32624Journal appearing as deleted General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
32609Duplicate posts after running Importer several times Importer 2 weeks ago 2 weeks ago open
(10 points)
32604Language option Site Interface 2 weeks ago 1 week ago answered
awaiting close
(10 points)
32578Editing Issues Entries 3 weeks ago 3 weeks ago open
(10 points)
32575Recover Deleted entries in Inbox? Site Interface 3 weeks ago 3 weeks ago open
(10 points)
32565email containing non-ASCII character has weird character instead General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
32559Email Notifications General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
32541no regiter validation email General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
32537Occasionally cannot receive DW PMs General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
32513No captchas anywhere General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
32497UTF-8 General/Unknown 5 weeks ago 4 weeks ago answered
still needs help
(10 points)
32480address change needed Feeds 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32475Privacy Problem General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32433My account seems to have been hijacked? General/Unknown 7 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32365Problems With Tags Entries 8 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32337Email replies from Outlook not posting! General/Unknown 9 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32261Duplicate entries/comments Importer 10 weeks ago 7 weeks ago answered
awaiting close
(10 points)
32184Redirect loop on login General/Unknown 12 weeks ago 7 weeks ago answered
still needs help
(10 points)
32094Bluhost seems to be blocking email notifications General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
31962Import is failed Importer 15 weeks ago 15 weeks ago open
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
31690Replies General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 21 weeks ago 21 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 24 weeks ago 24 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 26 weeks ago 11 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 27 weeks ago 27 weeks ago open
(10 points)
31229second column in manage/circle/edit tables Site Interface 30 weeks ago 30 weeks ago open
(10 points)
31164Wrong encoding in e-mails General/Unknown 32 weeks ago 32 weeks ago open
(10 points)
31154moodthemes not displaying any longer General/Unknown 32 weeks ago 32 weeks ago answered
awaiting close
(10 points)
31151Mood theme Help General/Unknown 32 weeks ago 32 weeks ago answered
awaiting close
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 32 weeks ago 27 weeks ago open
(10 points)
31142Problem with Embedded Photos General/Unknown 32 weeks ago 32 weeks ago answered
awaiting close
(10 points)
31128Delay in receiving messages both via email and in inbox General/Unknown 32 weeks ago 32 weeks ago answered
awaiting close
(10 points)
31071problem with image-links to off-dw sites General/Unknown 34 weeks ago 27 weeks ago answered
awaiting close
(10 points)
31069No access from Moscow General/Unknown 34 weeks ago 32 weeks ago answered
awaiting close
(10 points)
31067mass-deletion of accounts General/Unknown 34 weeks ago 33 weeks ago answered
awaiting close
(10 points)
31066Expanding comments not working General/Unknown 34 weeks ago 33 weeks ago answered
awaiting close
(10 points)
31003Reading fills for Daredevil Kinkmeme General/Unknown 35 weeks ago 35 weeks ago answered
awaiting close
(10 points)
30990Deleting an old account that I don't have access to anymore General/Unknown 36 weeks ago 33 weeks ago answered
awaiting close
(10 points)
30987Youtube embeds appear to be broken again General/Unknown 36 weeks ago 35 weeks ago answered
awaiting close
(10 points)
30982comments not arriving General/Unknown 36 weeks ago 35 weeks ago answered
awaiting close
(10 points)
30972[Hotmail] Lost password, but email to reset never gets to my email General/Unknown 36 weeks ago 32 weeks ago answered
awaiting close
(10 points)
30957Constant Bad Unicode Input General/Unknown 36 weeks ago 36 weeks ago answered
awaiting close
(10 points)
30914cannot insert images in my posts General/Unknown 37 weeks ago 37 weeks ago answered
awaiting close
(10 points)
30883SSL Protocol Error General/Unknown 38 weeks ago 38 weeks ago answered
awaiting close
(10 points)
30873not receiving confirmation email. General/Unknown 39 weeks ago 39 weeks ago answered
awaiting close
(10 points)
30866Too many redirects error General/Unknown 39 weeks ago 39 weeks ago answered
awaiting close
(10 points)
30831Sticky entry not sticky after save General/Unknown 40 weeks ago 36 weeks ago answered
awaiting close
(10 points)
30830Journal name General/Unknown 40 weeks ago 40 weeks ago answered
awaiting close
(10 points)
30828Inserting a video General/Unknown 40 weeks ago 40 weeks ago answered
awaiting close
(10 points)
30818Gist embedding? General/Unknown 41 weeks ago 35 weeks ago answered
awaiting close
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 41 weeks ago 41 weeks ago open
(10 points)
30816[Hotmail] regaining access to account General/Unknown 41 weeks ago 32 weeks ago answered
awaiting close
(10 points)
30802Lack of notification General/Unknown 41 weeks ago 33 weeks ago answered
awaiting close
(10 points)
30797Post Comment box is too wide when viewing on mobile Site Interface 41 weeks ago 10 weeks ago answered
still needs help
(10 points)
30796Entries and Replies. General/Unknown 42 weeks ago 42 weeks ago open
(10 points)
30795question regarding account name availability General/Unknown 42 weeks ago 42 weeks ago answered
awaiting close
(10 points)
30787My reading page won't come up: General/Unknown 42 weeks ago 42 weeks ago answered
awaiting close
(10 points)
30774email forwarding General/Unknown 42 weeks ago 42 weeks ago open
(10 points)
30748Entries not showing up on reading page General/Unknown 43 weeks ago 43 weeks ago answered
awaiting close
(10 points)
30743Posting photos General/Unknown 43 weeks ago 43 weeks ago answered
awaiting close
(10 points)
30678duplicate entries Importer 45 weeks ago 35 weeks ago open
(10 points)
30615Deleted post General/Unknown 46 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30599logging in problem General/Unknown 47 weeks ago 44 weeks ago answered
awaiting close
(10 points)
30573log in issues General/Unknown 47 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30536Question about sending PMs to users you've banned from your journal General/Unknown 48 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30528DW.org not loading at night General/Unknown 49 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30527Issues from CDN switch General/Unknown 49 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 49 weeks ago 44 weeks ago answered
still needs help
(10 points)
30488Reading page issues General/Unknown 49 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30487Site display + expand + captcha General/Unknown 49 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30451comment content disappearing when I edit? General/Unknown 50 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30450i messed up ... I'm haertstitch General/Unknown 50 weeks ago 50 weeks ago answered
awaiting close
(10 points)
30429email reply is sending part of message incl email addresses General/Unknown 51 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30422Spotty Email Notifications General/Unknown 51 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30420Unable to change email address General/Unknown 51 weeks ago 51 weeks ago answered
awaiting close
(10 points)
30397Icons Suddenly Missing General/Unknown 52 weeks ago 49 weeks ago answered
awaiting close
(10 points)
30388[Live.com] confirm email account General/Unknown 52 weeks ago 52 weeks ago answered
awaiting close
(10 points)
30376Email Reply HTML issues General/Unknown 52 weeks ago 52 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 52 weeks ago 52 weeks ago answered
awaiting close
(10 points)
30370[Live.com] stale account General/Unknown 52 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30351[Hotmail] Password resets General/Unknown 53 weeks ago 49 weeks ago answered
awaiting close
(10 points)
30348Bad Unicode Input error for good unicode input General/Unknown 53 weeks ago 8 weeks ago answered
awaiting close
(10 points)
30346Dreamwidth is not loading, but my internet connection is fine General/Unknown 53 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30338[Hotmail] i can't confirm my email General/Unknown 53 weeks ago 53 weeks ago answered
awaiting close
(10 points)
30334Not getting comment notification emails General/Unknown 53 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30332Lost password General/Unknown 53 weeks ago 53 weeks ago answered
awaiting close
(10 points)
30330[Hotmail] Not getting email to reset password. General/Unknown 53 weeks ago 27 weeks ago answered
awaiting close
(10 points)
30324[Hotmail] email notificaitons General/Unknown 53 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30323Delete General/Unknown 53 weeks ago 53 weeks ago answered
awaiting close
(10 points)
30317[Hotmail] Lost accounts due to Hotmail blocking General/Unknown 54 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 54 weeks ago 25 weeks ago answered
still needs help
(10 points)
30310[Hotmail] haven't received my registration verification email General/Unknown 54 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 54 weeks ago 54 weeks ago open
(10 points)
30279[Hotmail] not getting notifcations General/Unknown 54 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30275[live.com] Not receiving notification e-mails General/Unknown 54 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30273Set-up Fail: Since when is Missouri a "non-USA state"? General/Unknown 54 weeks ago 49 weeks ago answered
awaiting close
(10 points)
30272[Hotmail] microsoft doesn't get it General/Unknown 54 weeks ago 53 weeks ago answered
awaiting close
(10 points)
30268[Hotmail] I'm not getting emails from dreamwidth. General/Unknown 54 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30264Email Notification General/Unknown 55 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30258[Hotmail] Password recovery problems General/Unknown 55 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30250All posts reverting to one set date/time Entries 55 weeks ago 16 weeks ago answered
still needs help
(10 points)
30243UNWANTED INBOX NOTIFICATIONS General/Unknown 55 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30232[Hotmail] Email notifications not arriving General/Unknown 55 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30225unable to create new account General/Unknown 55 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30224Creating an account General/Unknown 55 weeks ago 55 weeks ago answered
awaiting close
(10 points)
30221Userpic page has strange font and spacing General/Unknown 55 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30220Cannot create new journal General/Unknown 55 weeks ago 55 weeks ago answered
awaiting close
(10 points)
30218DW Noob, Need Help!! :~0 General/Unknown 55 weeks ago 55 weeks ago answered
awaiting close
(10 points)
30217[Hotmail] email notification issue General/Unknown 55 weeks ago 54 weeks ago answered
awaiting close
(10 points)
30199did something accidentally General/Unknown 56 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30189Cannot delete inbox General/Unknown 56 weeks ago 33 weeks ago answered
still needs help
(10 points)
30184PSYCHOTIC html AGAIN General/Unknown 56 weeks ago 45 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 56 weeks ago 45 weeks ago answered
still needs help
(10 points)
30011Not importing all posts & adding comments to other posts Importer 60 weeks ago 60 weeks ago open
(10 points)
30010editing posts Entries 60 weeks ago 45 weeks ago answered
still needs help
(10 points)
29938[Chrome] Rich Text Not Working Entries 61 weeks ago 61 weeks ago open
(10 points)
29929importer duplicating entries Importer 61 weeks ago 34 weeks ago open
(10 points)
29880Validation E-mail General/Unknown 62 weeks ago 45 weeks ago answered
awaiting close
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 63 weeks ago 63 weeks ago open
(10 points)
29821Duplicated Entries Importer 64 weeks ago 46 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 65 weeks ago 65 weeks ago open
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 66 weeks ago 45 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 67 weeks ago 67 weeks ago open
(10 points)
29692[Chrome] Can't Make Entries Entries 68 weeks ago 52 weeks ago open
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 69 weeks ago 68 weeks ago answered
still needs help
(10 points)
29589[Chrome] Unable to post Entries 70 weeks ago 68 weeks ago answered
still needs help
(10 points)
29584icon display Styles 70 weeks ago 70 weeks ago open
(10 points)
29575HTML heigh property being ignored in IMG General/Unknown 70 weeks ago 70 weeks ago open
(10 points)
29574[Chrome] Can't Make Entries Entries 71 weeks ago 68 weeks ago answered
still needs help
(10 points)
29562[Chrome] html to rich text Entries 71 weeks ago 68 weeks ago answered
still needs help
(10 points)
29549editing posts makes pictures disappear General/Unknown 71 weeks ago 68 weeks ago answered
still needs help
(10 points)
29541Site skin resets General/Unknown 71 weeks ago 44 weeks ago answered
still needs help
(10 points)
29460Font Size General/Unknown 74 weeks ago 74 weeks ago open
(10 points)
29454Inbox deletion is broken General/Unknown 74 weeks ago 74 weeks ago open
(10 points)
29447Font size on site has shrunk Styles 74 weeks ago 74 weeks ago answered
still needs help
(10 points)
29441can't receive only top level comment notifications Entries 74 weeks ago 74 weeks ago answered
still needs help
(10 points)
29428inbox/sent mail accessibility issues Site Interface 75 weeks ago 53 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 77 weeks ago 77 weeks ago open
(10 points)
29305Icon keywords and other relateted issues General/Unknown 78 weeks ago 78 weeks ago answered
awaiting close
(10 points)
29270Duplicate entries Importer 79 weeks ago 77 weeks ago answered
still needs help
(10 points)
29209Expanding comments causes site footer to move. Site Interface 81 weeks ago 76 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 81 weeks ago 81 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 82 weeks ago 82 weeks ago open
(10 points)
29104Question marks in name field? Communities 83 weeks ago 83 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 84 weeks ago 84 weeks ago open
(10 points)
28280Importer has doubled significant content on my blog Importer 92 weeks ago 92 weeks ago open
(10 points)
28156Inbox Messages gone General/Unknown 93 weeks ago 93 weeks ago open
(10 points)
28103email notifications General/Unknown 93 weeks ago 93 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 94 weeks ago 94 weeks ago open
(10 points)
27948[Chrome] Icons again General/Unknown 95 weeks ago 91 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 96 weeks ago 87 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 97 weeks ago 96 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 102 weeks ago 45 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 106 weeks ago 99 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 119 weeks ago 45 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 121 weeks ago 99 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 133 weeks ago 99 weeks ago answered
still needs help
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 134 weeks ago 130 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 165 weeks ago 108 weeks ago answered
still needs help
(10 points)

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