Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 75 Unanswered, 30 Still need help, 269 Answered awaiting close, 374 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
34469Can't Delete or Mark Things as Read in my Inbox General/Unknown 3 days ago 3 days ago answered
awaiting close
(10 points)
34454Export Journal question Importer 5 days ago 5 days ago open
(10 points)
34386Invalid text encoding General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
34360Doesn't open page General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
34265Notifications down General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
34264URGENT - NOTIFICATIONS DOWN General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
34253[Chrome] Unable to use rich text editor Entries 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
34249Embedding (OneDrive; also Youtube vids in comments) General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
34228Renamed Account Issue General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
34194whitelist an embed General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
34179Community Post Not Showing on Reading List Communities 5 weeks ago 5 weeks ago open
(10 points)
34141My journal accessibility General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
34100point me inthe right diretion General/Unknown 7 weeks ago 6 weeks ago answered
awaiting close
(10 points)
34032Renamed Account/Profile displays Purged pg General/Unknown 8 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33995I need to delete a wrongly-made post Communities 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33982Can I add AdSense? General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33980purging General/Unknown 8 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33977Reading Page updates General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33967Delete Community? Communities 8 weeks ago 8 weeks ago open
(10 points)
33947UTF-8 error Entries 9 weeks ago 9 weeks ago open
(10 points)
33862recover deleted comments General/Unknown 10 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33799I dunno if this is the right place , but I want to import from one DW to another Importer 12 weeks ago 10 weeks ago answered
awaiting close
(10 points)
33788Community "view by user" includes sticky post Communities 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
33774redirect to community deleted page Communities 12 weeks ago 10 weeks ago answered
awaiting close
(10 points)
33757Virus or bug.. General/Unknown 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
33756Blurry icon General/Unknown 12 weeks ago 10 weeks ago answered
awaiting close
(10 points)
33723comment not posting Entries 13 weeks ago 13 weeks ago open
(10 points)
33722Can't comment to my own entry at first, now can't comment anywhere Entries 13 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33719CAPTCHA trouble General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
33696Custum filter w/screen reader Entries 14 weeks ago 12 weeks ago answered
awaiting close
(10 points)
33643"Save" appearing at the end of an edited entry Entries 15 weeks ago 2 weeks ago answered
still needs help
(10 points)
33628can't log in General/Unknown 15 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33614icon uploading General/Unknown 15 weeks ago 15 weeks ago answered
awaiting close
(10 points)
33605icon renaming issue General/Unknown 15 weeks ago 15 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 16 weeks ago 16 weeks ago open
(10 points)
33586Customer help PLEASE, General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33585Youtube embeds not working in comment section Entries 16 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33566Icon Deactivation Entries 16 weeks ago 4 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
33539Autistic hoya feed Feeds 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
33538problem making anon comments while logged in General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
33531Cannot Change Status of Account (Windows Phone) Site Interface 17 weeks ago 17 weeks ago open
(10 points)
33529The angryblackwoman feed is no longer updating Feeds 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
33521Can't access journals and communities while logged in General/Unknown 17 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33514Journal access General/Unknown 17 weeks ago 12 weeks ago answered
awaiting close
(10 points)
33500Not receiving gmails for replies on comments General/Unknown 17 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33445Comments randomly being deleted? General/Unknown 18 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33440Cannot set up crosspost to livejournal Crossposting 18 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33424Inbox Timestamp General/Unknown 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
33420Logging Out (Continued) General/Unknown 19 weeks ago 8 weeks ago open
(10 points)
33405Whitenoise_feed URL change Feeds 19 weeks ago 17 weeks ago answered
awaiting close
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
33365Duplicate entries Importer 20 weeks ago 20 weeks ago open
(10 points)
33362Can't Delete Post (Windows Phone) Site Interface 20 weeks ago 20 weeks ago open
(10 points)
33361Icon Browser Not Working on Entry Page (Windows Phone) Site Interface 20 weeks ago 20 weeks ago open
(10 points)
33323Unable to make a sticky post Communities 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
33255it won't let me restore a community Communities 22 weeks ago 21 weeks ago answered
awaiting close
(10 points)
33236question about someone else being logged in General/Unknown 22 weeks ago 21 weeks ago answered
awaiting close
(10 points)
33235email confirmation General/Unknown 22 weeks ago 21 weeks ago answered
awaiting close
(10 points)
33205E-mail confirmation issues General/Unknown 22 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33169Undeleting entries. Communities 23 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33149Domain mapping does not work General/Unknown 24 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33063anti capacia General/Unknown 25 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33054Captcha General/Unknown 25 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33046Lost Entry Importer 26 weeks ago 26 weeks ago open
(10 points)
33006I can't see the captcha General/Unknown 26 weeks ago 22 weeks ago answered
awaiting close
(10 points)
33002Creating an account General/Unknown 26 weeks ago 22 weeks ago answered
awaiting close
(10 points)
32891Error msg: Firefox can't find the server at.... General/Unknown 28 weeks ago 22 weeks ago answered
awaiting close
(10 points)
32843Embedded images are broken in Firefox 44.0.2 General/Unknown 30 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32830XML-RPC is failing General/Unknown 30 weeks ago 24 weeks ago answered
awaiting close
(10 points)
32817Deletion Site Interface 30 weeks ago 30 weeks ago answered
awaiting close
(10 points)
32810Problem posting General/Unknown 30 weeks ago 25 weeks ago answered
awaiting close
(10 points)
32809Comments failing to import on one specific entry Importer 30 weeks ago 30 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 31 weeks ago 31 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 31 weeks ago 31 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 31 weeks ago 31 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 32 weeks ago 30 weeks ago answered
still needs help
(10 points)
32681Generator on DW Styles 33 weeks ago 32 weeks ago answered
awaiting close
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 34 weeks ago 32 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 35 weeks ago 35 weeks ago open
(10 points)
32609Duplicate posts after running Importer several times Importer 35 weeks ago 35 weeks ago open
(10 points)
32604Language option Site Interface 36 weeks ago 35 weeks ago answered
awaiting close
(10 points)
32578Editing Issues Entries 36 weeks ago 36 weeks ago open
(10 points)
32541no regiter validation email General/Unknown 37 weeks ago 37 weeks ago open
(10 points)
32537Occasionally cannot receive DW PMs General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
32513No captchas anywhere General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
32497UTF-8 General/Unknown 38 weeks ago 38 weeks ago answered
still needs help
(10 points)
32261Duplicate entries/comments Importer 44 weeks ago 28 weeks ago answered
still needs help
(10 points)
32184Redirect loop on login General/Unknown 45 weeks ago 16 weeks ago answered
still needs help
(10 points)
32094Bluhost seems to be blocking email notifications General/Unknown 46 weeks ago 46 weeks ago open
(10 points)
31962Import is failed Importer 48 weeks ago 48 weeks ago open
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 49 weeks ago 49 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 51 weeks ago 51 weeks ago open
(10 points)
31690Replies General/Unknown 52 weeks ago 52 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 54 weeks ago 54 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 57 weeks ago 57 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 59 weeks ago 44 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 61 weeks ago 61 weeks ago open
(10 points)
31229second column in manage/circle/edit tables Site Interface 63 weeks ago 63 weeks ago open
(10 points)
31164Wrong encoding in e-mails General/Unknown 65 weeks ago 14 weeks ago answered
awaiting close
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 65 weeks ago 60 weeks ago open
(10 points)
30828Inserting a video General/Unknown 73 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 74 weeks ago 74 weeks ago open
(10 points)
30816[Hotmail] regaining access to account General/Unknown 74 weeks ago 65 weeks ago answered
awaiting close
(10 points)
30802Lack of notification General/Unknown 75 weeks ago 66 weeks ago answered
awaiting close
(10 points)
30796Entries and Replies. General/Unknown 75 weeks ago 75 weeks ago open
(10 points)
30795question regarding account name availability General/Unknown 75 weeks ago 75 weeks ago answered
awaiting close
(10 points)
30787My reading page won't come up: General/Unknown 75 weeks ago 75 weeks ago answered
awaiting close
(10 points)
30774email forwarding General/Unknown 75 weeks ago 6 weeks ago answered
awaiting close
(10 points)
30748Entries not showing up on reading page General/Unknown 76 weeks ago 76 weeks ago answered
awaiting close
(10 points)
30743Posting photos General/Unknown 76 weeks ago 76 weeks ago answered
awaiting close
(10 points)
30678duplicate entries Importer 78 weeks ago 68 weeks ago open
(10 points)
30615Deleted post General/Unknown 80 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30599logging in problem General/Unknown 80 weeks ago 77 weeks ago answered
awaiting close
(10 points)
30573log in issues General/Unknown 80 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30536Question about sending PMs to users you've banned from your journal General/Unknown 82 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30528DW.org not loading at night General/Unknown 82 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30527Issues from CDN switch General/Unknown 82 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 82 weeks ago 77 weeks ago answered
still needs help
(10 points)
30488Reading page issues General/Unknown 83 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30487Site display + expand + captcha General/Unknown 83 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30451comment content disappearing when I edit? General/Unknown 83 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30450i messed up ... I'm haertstitch General/Unknown 83 weeks ago 83 weeks ago answered
awaiting close
(10 points)
30429email reply is sending part of message incl email addresses General/Unknown 84 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30422Spotty Email Notifications General/Unknown 84 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30420Unable to change email address General/Unknown 84 weeks ago 84 weeks ago answered
awaiting close
(10 points)
30397Icons Suddenly Missing General/Unknown 85 weeks ago 82 weeks ago answered
awaiting close
(10 points)
30388[Live.com] confirm email account General/Unknown 85 weeks ago 85 weeks ago answered
awaiting close
(10 points)
30376Email Reply HTML issues General/Unknown 85 weeks ago 85 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 85 weeks ago 85 weeks ago answered
awaiting close
(10 points)
30370[Live.com] stale account General/Unknown 85 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30351[Hotmail] Password resets General/Unknown 86 weeks ago 82 weeks ago answered
awaiting close
(10 points)
30348Bad Unicode Input error for good unicode input General/Unknown 86 weeks ago 41 weeks ago answered
awaiting close
(10 points)
30346Dreamwidth is not loading, but my internet connection is fine General/Unknown 86 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30338[Hotmail] i can't confirm my email General/Unknown 86 weeks ago 86 weeks ago answered
awaiting close
(10 points)
30334Not getting comment notification emails General/Unknown 86 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30332Lost password General/Unknown 86 weeks ago 86 weeks ago answered
awaiting close
(10 points)
30330[Hotmail] Not getting email to reset password. General/Unknown 86 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30324[Hotmail] email notificaitons General/Unknown 86 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30323Delete General/Unknown 86 weeks ago 86 weeks ago answered
awaiting close
(10 points)
30317[Hotmail] Lost accounts due to Hotmail blocking General/Unknown 87 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 87 weeks ago 58 weeks ago answered
still needs help
(10 points)
30310[Hotmail] haven't received my registration verification email General/Unknown 87 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 87 weeks ago 87 weeks ago open
(10 points)
30279[Hotmail] not getting notifcations General/Unknown 87 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30275[live.com] Not receiving notification e-mails General/Unknown 87 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30273Set-up Fail: Since when is Missouri a "non-USA state"? General/Unknown 87 weeks ago 82 weeks ago answered
awaiting close
(10 points)
30272[Hotmail] microsoft doesn't get it General/Unknown 87 weeks ago 86 weeks ago answered
awaiting close
(10 points)
30268[Hotmail] I'm not getting emails from dreamwidth. General/Unknown 88 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30264Email Notification General/Unknown 88 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30258[Hotmail] Password recovery problems General/Unknown 88 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30250All posts reverting to one set date/time Entries 88 weeks ago 49 weeks ago answered
still needs help
(10 points)
30243UNWANTED INBOX NOTIFICATIONS General/Unknown 88 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30232[Hotmail] Email notifications not arriving General/Unknown 88 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30225unable to create new account General/Unknown 88 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30224Creating an account General/Unknown 88 weeks ago 88 weeks ago answered
awaiting close
(10 points)
30221Userpic page has strange font and spacing General/Unknown 88 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30220Cannot create new journal General/Unknown 88 weeks ago 88 weeks ago answered
awaiting close
(10 points)
30218DW Noob, Need Help!! :~0 General/Unknown 88 weeks ago 88 weeks ago answered
awaiting close
(10 points)
30217[Hotmail] email notification issue General/Unknown 88 weeks ago 87 weeks ago answered
awaiting close
(10 points)
30199did something accidentally General/Unknown 89 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30189Cannot delete inbox General/Unknown 89 weeks ago 6 weeks ago answered
awaiting close
(10 points)
30184PSYCHOTIC html AGAIN General/Unknown 89 weeks ago 78 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 90 weeks ago 78 weeks ago answered
still needs help
(10 points)
30011Not importing all posts & adding comments to other posts Importer 93 weeks ago 93 weeks ago open
(10 points)
30010editing posts Entries 93 weeks ago 78 weeks ago answered
still needs help
(10 points)
29929importer duplicating entries Importer 95 weeks ago 67 weeks ago open
(10 points)
29880Validation E-mail General/Unknown 96 weeks ago 78 weeks ago answered
awaiting close
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 96 weeks ago 3 weeks ago answered
awaiting close
(10 points)
29821Duplicated Entries Importer 97 weeks ago 79 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 98 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 99 weeks ago 78 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 100 weeks ago 100 weeks ago open
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 102 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29589[Chrome] Unable to post Entries 103 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29584icon display Styles 103 weeks ago 103 weeks ago open
(10 points)
29574[Chrome] Can't Make Entries Entries 104 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29562[Chrome] html to rich text Entries 104 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29549editing posts makes pictures disappear General/Unknown 104 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29541Site skin resets General/Unknown 105 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 107 weeks ago 107 weeks ago open
(10 points)
29447Font size on site has shrunk Styles 107 weeks ago 107 weeks ago answered
still needs help
(10 points)
29441can't receive only top level comment notifications Entries 108 weeks ago 107 weeks ago answered
still needs help
(10 points)
29428inbox/sent mail accessibility issues Site Interface 108 weeks ago 7 weeks ago answered
awaiting close
(10 points)
29340Inline CSS on old video posts has stopped working Entries 110 weeks ago 110 weeks ago open
(10 points)
29305Icon keywords and other relateted issues General/Unknown 111 weeks ago 111 weeks ago answered
awaiting close
(10 points)
29270Duplicate entries Importer 112 weeks ago 110 weeks ago answered
still needs help
(10 points)
29209Expanding comments causes site footer to move. Site Interface 114 weeks ago 109 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 114 weeks ago 114 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 115 weeks ago 115 weeks ago open
(10 points)
29104Question marks in name field? Communities 116 weeks ago 116 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 118 weeks ago 118 weeks ago open
(10 points)
28280Importer has doubled significant content on my blog Importer 125 weeks ago 125 weeks ago open
(10 points)
28103email notifications General/Unknown 127 weeks ago 126 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 127 weeks ago 127 weeks ago open
(10 points)
27948[Chrome] Icons again General/Unknown 128 weeks ago 4 weeks ago answered
awaiting close
(10 points)
27696Can't edit entries Entries 129 weeks ago 120 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 130 weeks ago 129 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 135 weeks ago 78 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 139 weeks ago 132 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 152 weeks ago 78 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 154 weeks ago 132 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 166 weeks ago 132 weeks ago answered
still needs help
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 167 weeks ago 163 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 198 weeks ago 141 weeks ago answered
still needs help
(10 points)

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