Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 79 Unanswered, 19 Still need help, 210 Answered awaiting close, 308 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
35837Without HTTPS Everywhere add-on enabled, hitting... Site Interface 49 minutes ago 47 minutes ago open
(1 point)
35836Account suspended General/Unknown 3 hours ago 3 hours ago open
(1 point)
35835Virus warning General/Unknown 5 hours ago 5 hours ago open
(1 point)
35834Confirmation e-mail General/Unknown 19 hours ago 17 hours ago answered
awaiting close
(4 points)
35831Autoformatting inserts unnecessary BRs Entries 1 day ago 11 hours ago answered
still needs help
(7 points)
35826Importer question/feature request Importer 2 days ago 14 hours ago answered
awaiting close
(10 points)
35824custom mood themes Styles 2 days ago 1 day ago answered
awaiting close
(10 points)
35823Embed URL? General/Unknown 2 days ago 14 hours ago answered
awaiting close
(10 points)
35821Problem with Icons / saving & uploading Site Interface 2 days ago 2 days ago open
(10 points)
35817"Ban community"? General/Unknown 3 days ago 3 days ago open
(10 points)
35816duplicate notifications General/Unknown 3 days ago 3 days ago open
(10 points)
35815Change the feed? Feeds 4 days ago 4 days ago open
(10 points)
35814Misspelled it! Feeds 4 days ago 3 days ago answered
awaiting close
(10 points)
35811Can't see my recent entries Entries 4 days ago 4 days ago open
(10 points)
35810I am trying to find a journal General/Unknown 4 days ago 4 days ago open
(10 points)
35808Entry slugs removed after editing entry Entries 5 days ago 5 days ago answered
awaiting close
(10 points)
35807Инстаграм General/Unknown 5 days ago 4 days ago answered
awaiting close
(10 points)
35804Markdown chokes on @ in URLs Entries 5 days ago 5 days ago answered
awaiting close
(10 points)
35803I am unable to log into livejournal.com with OpenID OpenID 5 days ago 5 days ago open
(10 points)
35801Https everythere problem General/Unknown 6 days ago 6 days ago open
(10 points)
35795Can't Upload Icons General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35793icon help General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35787Icons not uploading General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35785Icons not uploading General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35783Icon image not uploading General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35782Language General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35780Entry fails to crosspost to LJ Crossposting 1 week ago 1 week ago open
(10 points)
35777мои записи не импорт Importer 1 week ago 1 week ago open
(10 points)
35768Allow embeds from coub.com Entries 1 week ago 1 week ago answered
awaiting close
(10 points)
35767I can not login in livejournal with my DW-account OpenID 1 week ago 1 week ago open
(10 points)
35760OpenID tracking and importing account General/Unknown 1 week ago 1 week ago open
(10 points)
35754images within entries Entries 1 week ago 1 week ago answered
awaiting close
(10 points)
35749there is no access to all my records General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
35748Page loading Importer 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35741phone app for reading DW? General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
357401119 Site notices re importing Importer 2 weeks ago 2 weeks ago open
(10 points)
35736Notifications General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
35728Date is stuck Entries 3 weeks ago 3 weeks ago open
(10 points)
35727Connection not secure? Crossposting 3 weeks ago 3 weeks ago open
(10 points)
35723Quick Reply Acting Up General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
35722Unable to access a page Entries 3 weeks ago 3 weeks ago answered
still needs help
(10 points)
35720can't change membership status Communities 3 weeks ago 3 weeks ago open
(10 points)
35719Keep getting double notifs General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
35718Highlighting posts with new comments Entries 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35714Reading Filter Not Showing Posts from Included Member General/Unknown 3 weeks ago 1 week ago answered
awaiting close
(10 points)
35707Not getting notifs General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
35688editing security level of imported posts Importer 4 weeks ago 4 weeks ago open
(10 points)
35685possible commenting bug General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 5 weeks ago 5 weeks ago open
(10 points)
35665Importer Locked on Endless Loop Importer 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35663New posts default to date of a previous draft Entries 5 weeks ago 5 weeks ago open
(10 points)
35657Can't reset Password General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
35656Links to media aren't crossposted properly Importer 5 weeks ago 5 weeks ago open
(10 points)
35651Icon import failed Importer 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35649Gmail reply by email from Android app quoting stuff General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
35647Icons won't save Importer 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35642receiving constant import failure messages Importer 5 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35630Entire Inbox Deleted General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
35607can i make this account a community? Communities 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 6 weeks ago 3 weeks ago answered
still needs help
(10 points)
35588problem embedding media in RTE and no HTML editor available? Entries 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35586[Chrome] Rich Text Not Working Entries 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35584Importing communities Communities 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35580Entries begin with an indent Entries 6 weeks ago 6 weeks ago open
(10 points)
35574Deleting EVERY entry en masse Entries 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35571embedded content issues Entries 6 weeks ago 6 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 6 weeks ago 6 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 7 weeks ago 7 weeks ago open
(10 points)
35526Notifications General/Unknown 7 weeks ago 5 weeks ago answered
still needs help
(10 points)
35507email notification trouble General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35503Hello! General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35499Importing Already Imported Journal Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35497Изменяется порядок слов при опубликовании General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35495Entries not displaying on reading page General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35493Google Analytics General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35487Video embedding General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35475Dead community Communities 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 8 weeks ago 8 weeks ago open
(10 points)
35435Problem not solved (Request #35425) General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35432I can`t open my account General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35431Reading page General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35429Can't get my journal General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35426transfer General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35421email links causing redirect loops in gmail app General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35418Contact email General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35411Reply by email not working General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35403Post By Email Not Completing Entries 9 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35372Not Receiving Notifications Entries 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
35353YouTube issues Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35352embedded media widget won't show on entry Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35344Lack of dropbears for security on Chrome for Android Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35341Email posting not working Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35333Posts not showing up Communities 11 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35181API information Site Interface 13 weeks ago 13 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 13 weeks ago 13 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 14 weeks ago 14 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 15 weeks ago 15 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 15 weeks ago 15 weeks ago open
(10 points)
34759Question about raw-code tags Entries 17 weeks ago 3 weeks ago answered
still needs help
(10 points)
34179Community Post Not Showing on Reading List Communities 26 weeks ago 26 weeks ago open
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 27 weeks ago 27 weeks ago open
(10 points)
33947UTF-8 error Entries 29 weeks ago 29 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 36 weeks ago 36 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 37 weeks ago 37 weeks ago open
(10 points)
33420Logging Out (Continued) General/Unknown 39 weeks ago 28 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 40 weeks ago 40 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 51 weeks ago 51 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 51 weeks ago 51 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 52 weeks ago 52 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 53 weeks ago 51 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 55 weeks ago 55 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 55 weeks ago 55 weeks ago open
(10 points)
32578Editing Issues Entries 57 weeks ago 57 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 59 weeks ago 59 weeks ago open
(10 points)
32497UTF-8 General/Unknown 59 weeks ago 58 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 70 weeks ago 70 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 74 weeks ago 74 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 80 weeks ago 65 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 81 weeks ago 81 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 86 weeks ago 80 weeks ago open
(10 points)
30796Entries and Replies. General/Unknown 95 weeks ago 95 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 103 weeks ago 98 weeks ago answered
still needs help
(10 points)
30376Email Reply HTML issues General/Unknown 106 weeks ago 106 weeks ago open
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 108 weeks ago 108 weeks ago open
(10 points)
30250All posts reverting to one set date/time Entries 109 weeks ago 70 weeks ago answered
still needs help
(10 points)
30010editing posts Entries 113 weeks ago 98 weeks ago answered
still needs help
(10 points)
29929[Mark] importer duplicating entries Importer 115 weeks ago 2 weeks ago answered
awaiting close
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 120 weeks ago 98 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 128 weeks ago 128 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 131 weeks ago 131 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 136 weeks ago 136 weeks ago open
(10 points)
29104Question marks in name field? Communities 137 weeks ago 137 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 138 weeks ago 138 weeks ago open
(10 points)
28103email notifications General/Unknown 147 weeks ago 147 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 148 weeks ago 148 weeks ago open
(10 points)
27696Can't edit entries Entries 150 weeks ago 140 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 159 weeks ago 153 weeks ago answered
still needs help
(10 points)

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