Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 85 Unanswered, 26 Still need help, 257 Answered awaiting close, 368 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
28033domain names/paid accounts General/Unknown 12 hours ago 12 hours ago open
(3 points)
27978My tags have disappeared General/Unknown 3 days ago 3 days ago open
(10 points)
27965OpenID editing comments Site Interface 4 days ago 4 days ago open
(10 points)
27948Icons again General/Unknown 5 days ago 5 days ago open
(10 points)
27930Need to change PW General/Unknown 6 days ago 6 days ago open
(10 points)
27888Question regarding the heart bleed thing General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
27866beta journal posting issue General/Unknown 1 week ago 1 week ago open
(10 points)
27864Inbox Messaging General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
27857When I choose an icon, it changes to my default icon General/Unknown 1 week ago 1 day ago answered
still needs help
(10 points)
27844User icon in beta update page keeps disappearing Entries 1 week ago 1 week ago open
(10 points)
27813Icon reverting to default when commenting General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
27794Why are passwords limited to no more than 30 characters? General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
27755Reusing account names General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
27721i've been ip blocked? General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
27719comments not posting? Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
27696Can't edit entries Entries 2 weeks ago 2 days ago answered
still needs help
(10 points)
27683IPad ? General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
27658Comments showing up on wrong entries General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
27649display in date order General/Unknown 2 weeks ago 2 weeks ago answered
still needs help
(10 points)
27581Setting up journal look and title General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
27560i cant post General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
27448removal of a post, link from your website Communities 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
27436can`t log in with new password on Kindle General/Unknown 4 weeks ago 3 weeks ago answered
still needs help
(10 points)
27385banning an ip address from an anonymous community Communities 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
27288'Cuts' problems. Entries 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
27257[Docs] Deleting access filters makes entries private Site Interface 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
27216[comment importing issues - LJ] Encoding problem Importer 5 weeks ago 5 weeks ago open
(10 points)
27200Profile asks for a 'state' regardless of country Site Interface 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
27185Import of inbox content Importer 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
27161Unable to view content - BoingBoing Entries 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
27095re: request #26989 Site Interface 6 weeks ago 3 weeks ago answered
awaiting close
(10 points)
27016Quick Question on Allowed HTML? Styles 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
26984[CNI-LJ] Importer Keeps Failing on Comments Importer 7 weeks ago 7 weeks ago open
(10 points)
26930[IJ] Importer not importing all of my content. Importer 7 weeks ago 7 weeks ago answered
still needs help
(10 points)
26820email entry out-of-order Entries 8 weeks ago 5 weeks ago answered
awaiting close
(10 points)
26619Open ID error OpenID 9 weeks ago 6 weeks ago answered
still needs help
(10 points)
2659812 and 24-hour formatting Styles 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
26433Semagic client - cannot edit previous entries Entries 11 weeks ago 5 weeks ago answered
still needs help
(10 points)
26413Icon Keywording General/Unknown 12 weeks ago 12 weeks ago open
(10 points)
26406[XPOST-LJ] access filter glitches when crossposting Crossposting 12 weeks ago 5 weeks ago answered
awaiting close
(10 points)
26199Footer and Facebook Styles 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
26103[CNI-LJ] Journal comments - Failed Importer 14 weeks ago 14 weeks ago open
(10 points)
26013[CNI-LJ] Comments won't import Importer 15 weeks ago 15 weeks ago open
(10 points)
25686[CNI] Journal comments - Failed Importer 18 weeks ago 18 weeks ago open
(10 points)
25671Notification Tracking not notifying. General/Unknown 18 weeks ago 5 weeks ago answered
awaiting close
(10 points)
25399Possibility Of Importing Specfic Rather Than All Entries Importer 20 weeks ago 3 weeks ago answered
still needs help
(10 points)
25342Notifs General/Unknown 21 weeks ago 5 weeks ago answered
awaiting close
(10 points)
25007[CNI-LJ] Journal comments - Failed Importer 23 weeks ago 21 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 25 weeks ago 12 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 26 weeks ago 5 weeks ago answered
awaiting close
(10 points)
24023[CNI-LJ] Failure to successfully import from an LJ comm Importer 28 weeks ago 18 weeks ago answered
still needs help
(10 points)
23968[/file/edit] /file/edit woe General/Unknown 28 weeks ago 25 weeks ago answered
still needs help
(10 points)
23634[CNI-LJ] Comment imports still not working. Importer 33 weeks ago 21 weeks ago answered
still needs help
(10 points)
23624Crossposting issues to LJ weird editing issues Crossposting 33 weeks ago 33 weeks ago open
(10 points)
23451Reply by email and Chinese characters General/Unknown 36 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23432[also /file/edit] image postings are not initially viewable in reading pages General/Unknown 36 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23413getting misdirected from "yes, I want to view this content" General/Unknown 36 weeks ago 35 weeks ago answered
still needs help
(10 points)
23408Double xposting to another journal Crossposting 36 weeks ago 5 weeks ago answered
still needs help
(10 points)
23318[/file/edit] Bulk Edit Files not working General/Unknown 38 weeks ago 37 weeks ago answered
still needs help
(10 points)
23234Not receiving DW inbox notifs when tracking individual community threads General/Unknown 39 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 39 weeks ago 5 weeks ago answered
still needs help
(10 points)
23213Randomly loosing login General/Unknown 39 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23207Notifications - AGAIN General/Unknown 39 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 40 weeks ago 35 weeks ago answered
awaiting close
(10 points)
23112Not getting notifications Re: #22993 General/Unknown 40 weeks ago 5 weeks ago answered
awaiting close
(10 points)
22560Timestamp Styles 45 weeks ago 42 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 71 weeks ago 14 weeks ago answered
still needs help
(10 points)
19447[fix-needed] importer creating duplicate entries Importer 74 weeks ago 5 weeks ago answered
still needs help
(10 points)

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