Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 82 Unanswered, 38 Still need help, 189 Answered awaiting close, 309 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
33696Custum filter w/screen reader Entries 5 hours ago 5 hours ago open
(1 point)
33643"Save" appearing at the end of an edited entry Entries 1 week ago 4 days ago answered
still needs help
(10 points)
33628can't log in General/Unknown 1 week ago 1 week ago open
(10 points)
33614icon uploading General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
33605icon renaming issue General/Unknown 1 week ago 1 week ago open
(10 points)
33591Deselecting "send me emails about news posts" on create account page does nothin General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 2 weeks ago 2 weeks ago open
(10 points)
33586Customer help PLEASE, General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
33585Youtube embeds not working in comment section Entries 2 weeks ago 2 weeks ago open
(10 points)
33566Icon Deactivation Entries 2 weeks ago 2 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
33539Autistic hoya feed Feeds 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
33538problem making anon comments while logged in General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
33531Cannot Change Status of Account (Windows Phone) Site Interface 3 weeks ago 3 weeks ago open
(10 points)
33529The angryblackwoman feed is no longer updating Feeds 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
33521Can't access journals and communities while logged in General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
33514Journal access General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
33500Not receiving gmails for replies on comments General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
33487Blocking News Genius aka genius.it General/Unknown 3 weeks ago 4 days ago open
(10 points)
33445Posts randomly being deleted? Entries 4 weeks ago 3 weeks ago answered
still needs help
(10 points)
33440Cannot set up crosspost to livejournal Crossposting 4 weeks ago 4 weeks ago open
(10 points)
33439Carl Brandon Society blog feed Feeds 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33424Inbox Timestamp General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33420Logging Out (Continued) General/Unknown 5 weeks ago 1 week ago open
(10 points)
33405Whitenoise_feed URL change Feeds 5 weeks ago 3 weeks ago answered
awaiting close
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
33371Community Deleted Communities 6 weeks ago 6 weeks ago open
(10 points)
33365Duplicate entries Importer 6 weeks ago 6 weeks ago open
(10 points)
33362Can't Delete Post (Windows Phone) Site Interface 6 weeks ago 6 weeks ago open
(10 points)
33361Icon Browser Not Working on Entry Page (Windows Phone) Site Interface 6 weeks ago 6 weeks ago open
(10 points)
33356account purge General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
33323Unable to make a sticky post Communities 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
33255it won't let me restore a community Communities 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33236question about someone else being logged in General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33235email confirmation General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33205E-mail confirmation issues General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33169Undeleting entries. Communities 9 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33149Domain mapping does not work General/Unknown 10 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33063anti capacia General/Unknown 11 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33054Captcha General/Unknown 11 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33046Lost Entry Importer 12 weeks ago 12 weeks ago open
(10 points)
33006I can't see the captcha General/Unknown 12 weeks ago 8 weeks ago answered
awaiting close
(10 points)
33002Creating an account General/Unknown 12 weeks ago 8 weeks ago answered
awaiting close
(10 points)
32891Error msg: Firefox can't find the server at.... General/Unknown 14 weeks ago 8 weeks ago answered
awaiting close
(10 points)
32843Embedded images are broken in Firefox 44.0.2 General/Unknown 16 weeks ago 14 weeks ago answered
still needs help
(10 points)
32830XML-RPC is failing General/Unknown 16 weeks ago 10 weeks ago answered
awaiting close
(10 points)
32817Deletion Site Interface 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
32810Problem posting General/Unknown 16 weeks ago 11 weeks ago answered
awaiting close
(10 points)
32809Comments failing to import on one specific entry Importer 16 weeks ago 16 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 17 weeks ago 17 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 17 weeks ago 17 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 17 weeks ago 17 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 18 weeks ago 16 weeks ago answered
still needs help
(10 points)
32681Generator on DW Styles 19 weeks ago 18 weeks ago answered
awaiting close
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 20 weeks ago 18 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 21 weeks ago 21 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 21 weeks ago 21 weeks ago open
(10 points)
32609Duplicate posts after running Importer several times Importer 21 weeks ago 21 weeks ago open
(10 points)
32604Language option Site Interface 22 weeks ago 21 weeks ago answered
awaiting close
(10 points)
32578Editing Issues Entries 22 weeks ago 22 weeks ago open
(10 points)
32565email containing non-ASCII character has weird character instead General/Unknown 23 weeks ago 3 days ago answered
awaiting close
(10 points)
32541no regiter validation email General/Unknown 23 weeks ago 23 weeks ago open
(10 points)
32537Occasionally cannot receive DW PMs General/Unknown 24 weeks ago 24 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 24 weeks ago 24 weeks ago open
(10 points)
32513No captchas anywhere General/Unknown 24 weeks ago 24 weeks ago open
(10 points)
32497UTF-8 General/Unknown 24 weeks ago 23 weeks ago answered
still needs help
(10 points)
32261Duplicate entries/comments Importer 30 weeks ago 14 weeks ago answered
still needs help
(10 points)
32184Redirect loop on login General/Unknown 31 weeks ago 2 weeks ago answered
still needs help
(10 points)
32094Bluhost seems to be blocking email notifications General/Unknown 32 weeks ago 32 weeks ago open
(10 points)
31962Import is failed Importer 34 weeks ago 34 weeks ago open
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 37 weeks ago 37 weeks ago open
(10 points)
31690Replies General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 40 weeks ago 40 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 43 weeks ago 43 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 45 weeks ago 30 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 47 weeks ago 47 weeks ago open
(10 points)
31229second column in manage/circle/edit tables Site Interface 49 weeks ago 49 weeks ago open
(10 points)
31164Wrong encoding in e-mails General/Unknown 51 weeks ago 3 days ago answered
awaiting close
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 51 weeks ago 46 weeks ago open
(10 points)
30828Inserting a video General/Unknown 59 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 60 weeks ago 60 weeks ago open
(10 points)
30816[Hotmail] regaining access to account General/Unknown 60 weeks ago 51 weeks ago answered
awaiting close
(10 points)
30802Lack of notification General/Unknown 61 weeks ago 52 weeks ago answered
awaiting close
(10 points)
30796Entries and Replies. General/Unknown 61 weeks ago 61 weeks ago open
(10 points)
30795question regarding account name availability General/Unknown 61 weeks ago 61 weeks ago answered
awaiting close
(10 points)
30787My reading page won't come up: General/Unknown 61 weeks ago 61 weeks ago answered
awaiting close
(10 points)
30774email forwarding General/Unknown 61 weeks ago 61 weeks ago open
(10 points)
30748Entries not showing up on reading page General/Unknown 62 weeks ago 62 weeks ago answered
awaiting close
(10 points)
30743Posting photos General/Unknown 62 weeks ago 62 weeks ago answered
awaiting close
(10 points)
30678duplicate entries Importer 64 weeks ago 54 weeks ago open
(10 points)
30615Deleted post General/Unknown 66 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30599logging in problem General/Unknown 66 weeks ago 63 weeks ago answered
awaiting close
(10 points)
30573log in issues General/Unknown 66 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30536Question about sending PMs to users you've banned from your journal General/Unknown 68 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30528DW.org not loading at night General/Unknown 68 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30527Issues from CDN switch General/Unknown 68 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 68 weeks ago 63 weeks ago answered
still needs help
(10 points)
30488Reading page issues General/Unknown 69 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30487Site display + expand + captcha General/Unknown 69 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30451comment content disappearing when I edit? General/Unknown 69 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30450i messed up ... I'm haertstitch General/Unknown 69 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30429email reply is sending part of message incl email addresses General/Unknown 70 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30422Spotty Email Notifications General/Unknown 70 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30420Unable to change email address General/Unknown 70 weeks ago 70 weeks ago answered
awaiting close
(10 points)
30397Icons Suddenly Missing General/Unknown 71 weeks ago 68 weeks ago answered
awaiting close
(10 points)
30388[Live.com] confirm email account General/Unknown 71 weeks ago 71 weeks ago answered
awaiting close
(10 points)
30376Email Reply HTML issues General/Unknown 71 weeks ago 71 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 71 weeks ago 71 weeks ago answered
awaiting close
(10 points)
30370[Live.com] stale account General/Unknown 71 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30351[Hotmail] Password resets General/Unknown 72 weeks ago 68 weeks ago answered
awaiting close
(10 points)
30348Bad Unicode Input error for good unicode input General/Unknown 72 weeks ago 27 weeks ago answered
awaiting close
(10 points)
30346Dreamwidth is not loading, but my internet connection is fine General/Unknown 72 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30338[Hotmail] i can't confirm my email General/Unknown 72 weeks ago 72 weeks ago answered
awaiting close
(10 points)
30334Not getting comment notification emails General/Unknown 72 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30332Lost password General/Unknown 72 weeks ago 72 weeks ago answered
awaiting close
(10 points)
30330[Hotmail] Not getting email to reset password. General/Unknown 72 weeks ago 46 weeks ago answered
awaiting close
(10 points)
30324[Hotmail] email notificaitons General/Unknown 72 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30323Delete General/Unknown 72 weeks ago 72 weeks ago answered
awaiting close
(10 points)
30317[Hotmail] Lost accounts due to Hotmail blocking General/Unknown 73 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 73 weeks ago 44 weeks ago answered
still needs help
(10 points)
30310[Hotmail] haven't received my registration verification email General/Unknown 73 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 73 weeks ago 73 weeks ago open
(10 points)
30279[Hotmail] not getting notifcations General/Unknown 73 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30275[live.com] Not receiving notification e-mails General/Unknown 73 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30273Set-up Fail: Since when is Missouri a "non-USA state"? General/Unknown 73 weeks ago 68 weeks ago answered
awaiting close
(10 points)
30272[Hotmail] microsoft doesn't get it General/Unknown 73 weeks ago 72 weeks ago answered
awaiting close
(10 points)
30268[Hotmail] I'm not getting emails from dreamwidth. General/Unknown 74 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30264Email Notification General/Unknown 74 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30258[Hotmail] Password recovery problems General/Unknown 74 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30250All posts reverting to one set date/time Entries 74 weeks ago 35 weeks ago answered
still needs help
(10 points)
30243UNWANTED INBOX NOTIFICATIONS General/Unknown 74 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30232[Hotmail] Email notifications not arriving General/Unknown 74 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30225unable to create new account General/Unknown 74 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30224Creating an account General/Unknown 74 weeks ago 74 weeks ago answered
awaiting close
(10 points)
30221Userpic page has strange font and spacing General/Unknown 74 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30220Cannot create new journal General/Unknown 74 weeks ago 74 weeks ago answered
awaiting close
(10 points)
30218DW Noob, Need Help!! :~0 General/Unknown 74 weeks ago 74 weeks ago answered
awaiting close
(10 points)
30217[Hotmail] email notification issue General/Unknown 74 weeks ago 73 weeks ago answered
awaiting close
(10 points)
30199did something accidentally General/Unknown 75 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30189Cannot delete inbox General/Unknown 75 weeks ago 52 weeks ago answered
still needs help
(10 points)
30184PSYCHOTIC html AGAIN General/Unknown 75 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 76 weeks ago 64 weeks ago answered
still needs help
(10 points)
30011Not importing all posts & adding comments to other posts Importer 79 weeks ago 79 weeks ago open
(10 points)
30010editing posts Entries 79 weeks ago 64 weeks ago answered
still needs help
(10 points)
29938[Chrome] Rich Text Not Working Entries 80 weeks ago 80 weeks ago open
(10 points)
29929importer duplicating entries Importer 81 weeks ago 53 weeks ago open
(10 points)
29880Validation E-mail General/Unknown 82 weeks ago 64 weeks ago answered
awaiting close
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 82 weeks ago 82 weeks ago open
(10 points)
29821Duplicated Entries Importer 83 weeks ago 65 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 84 weeks ago 84 weeks ago open
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 85 weeks ago 64 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 86 weeks ago 86 weeks ago open
(10 points)
29692[Chrome] Can't Make Entries Entries 87 weeks ago 71 weeks ago open
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 88 weeks ago 87 weeks ago answered
still needs help
(10 points)
29589[Chrome] Unable to post Entries 89 weeks ago 87 weeks ago answered
still needs help
(10 points)
29584icon display Styles 89 weeks ago 89 weeks ago open
(10 points)
29575HTML heigh property being ignored in IMG General/Unknown 90 weeks ago 90 weeks ago open
(10 points)
29574[Chrome] Can't Make Entries Entries 90 weeks ago 87 weeks ago answered
still needs help
(10 points)
29562[Chrome] html to rich text Entries 90 weeks ago 87 weeks ago answered
still needs help
(10 points)
29549editing posts makes pictures disappear General/Unknown 90 weeks ago 87 weeks ago answered
still needs help
(10 points)
29541Site skin resets General/Unknown 91 weeks ago 63 weeks ago answered
still needs help
(10 points)
29460Font Size General/Unknown 93 weeks ago 93 weeks ago open
(10 points)
29454Inbox deletion is broken General/Unknown 93 weeks ago 93 weeks ago open
(10 points)
29447Font size on site has shrunk Styles 93 weeks ago 93 weeks ago answered
still needs help
(10 points)
29441can't receive only top level comment notifications Entries 94 weeks ago 93 weeks ago answered
still needs help
(10 points)
29428inbox/sent mail accessibility issues Site Interface 94 weeks ago 72 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 96 weeks ago 96 weeks ago open
(10 points)
29305Icon keywords and other relateted issues General/Unknown 97 weeks ago 97 weeks ago answered
awaiting close
(10 points)
29270Duplicate entries Importer 98 weeks ago 96 weeks ago answered
still needs help
(10 points)
29209Expanding comments causes site footer to move. Site Interface 100 weeks ago 95 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 100 weeks ago 100 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 101 weeks ago 101 weeks ago open
(10 points)
29104Question marks in name field? Communities 102 weeks ago 102 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 103 weeks ago 103 weeks ago open
(10 points)
28280Importer has doubled significant content on my blog Importer 111 weeks ago 111 weeks ago open
(10 points)
28103email notifications General/Unknown 113 weeks ago 112 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 113 weeks ago 113 weeks ago open
(10 points)
27948[Chrome] Icons again General/Unknown 114 weeks ago 110 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 115 weeks ago 106 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 116 weeks ago 115 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 121 weeks ago 64 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 125 weeks ago 118 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 138 weeks ago 64 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 140 weeks ago 118 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 152 weeks ago 118 weeks ago answered
still needs help
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 153 weeks ago 149 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 184 weeks ago 127 weeks ago answered
still needs help
(10 points)

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