Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 82 Unanswered, 28 Still need help, 320 Answered awaiting close, 430 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
37012Changing security level of posts Communities 19 hours ago 19 hours ago open
(4 points)
37010cannot set community membership to moderated Communities 19 hours ago 16 hours ago answered
awaiting close
(4 points)
37006Terms of Service? Importer 1 day ago 1 day ago answered
awaiting close
(6 points)
37005Recover account General/Unknown 1 day ago 17 hours ago answered
awaiting close
(7 points)
37004Close this feed Feeds 1 day ago 21 hours ago answered
awaiting close
(7 points)
36998Consistently unable to access random pages General/Unknown 2 days ago 2 days ago open
(10 points)
36997Is there a way to change access to multiple entries at once? Importer 2 days ago 20 hours ago answered
awaiting close
(10 points)
36993saving entries/comments from a protected community Communities 3 days ago 17 hours ago answered
awaiting close
(10 points)
36991XMLRPC failure: Terms of Service agreement required Importer 3 days ago 3 days ago answered
awaiting close
(10 points)
36988question on Profiles and Accounts General/Unknown 4 days ago 20 hours ago answered
awaiting close
(10 points)
36986Journal style Styles 5 days ago 20 hours ago answered
awaiting close
(10 points)
36985Can't see all the comments General/Unknown 5 days ago 20 hours ago answered
awaiting close
(10 points)
36982flickr video embed code not working. Entries 6 days ago 1 day ago answered
awaiting close
(10 points)
36978embded youtube in comment Site Interface 6 days ago 20 hours ago answered
awaiting close
(10 points)
36977Dreamwidth new log in General/Unknown 6 days ago 20 hours ago answered
awaiting close
(10 points)
36966LJ-sec Client error: Unknown metadata: commentalter General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
36965Bandcamp player embed issue Entries 1 week ago 17 hours ago answered
awaiting close
(10 points)
36953Line breaks in comments General/Unknown 1 week ago 20 hours ago answered
awaiting close
(10 points)
36952friend's post not showing on my reading feed although we give mutual access General/Unknown 1 week ago 5 days ago answered
awaiting close
(10 points)
36937Newb to dreamwidth, possibly dumb question General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36936post comment General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36926Community Mood Theme Doesn't Display on Personal Reading Page Communities 2 weeks ago 2 weeks ago open
(10 points)
36925I try to change community settings to moderated joining, but it won't stick. Communities 2 weeks ago 2 weeks ago open
(10 points)
36924past posts General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
36920Unwanted draft post General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
36913Cannot change membership settings Communities 2 weeks ago 2 weeks ago open
(10 points)
36912Embedding media from Google Drive General/Unknown 2 weeks ago 22 hours ago answered
awaiting close
(10 points)
36897Can't do hyperlinks Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36896DW said my username is not existed Importer 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36889I want to create an account General/Unknown 2 weeks ago 16 hours ago answered
awaiting close
(10 points)
36887Creating new community does not retain moderation selection Communities 2 weeks ago 2 weeks ago open
(10 points)
36883Deceased author General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36881[Chrome] I can't post new entries Entries 2 weeks ago 2 weeks ago open
(10 points)
36880accidentally deleted a comment General/Unknown 3 weeks ago 1 week ago answered
awaiting close
(10 points)
36876Font in edit entry box is too small Entries 3 weeks ago 17 hours ago answered
awaiting close
(10 points)
36874Are JPEG images being recompressed? Entries 3 weeks ago 3 weeks ago open
(10 points)
36871Error password General/Unknown 3 weeks ago 20 hours ago answered
awaiting close
(10 points)
36870Cut tags not working properly Entries 3 weeks ago 3 weeks ago open
(10 points)
36867wrong password error Entries 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36865Community sticky post General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36841Earliest years of LJ not importing Importer 3 weeks ago 3 weeks ago open
(10 points)
36837Odd Tag Filtering Problem in Imported Posts Importer 4 weeks ago 4 weeks ago open
(10 points)
36831awkward_zombie_feed stopped updating Feeds 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
36830I have duplicate entries Importer 4 weeks ago 4 weeks ago open
(10 points)
36825notifications on private posts Entries 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
36824Comments never came over Importer 4 weeks ago 4 weeks ago open
(10 points)
36819Adding friends' LJ blogs to the read page OpenID 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
36810question about importer/crossposting and old archive issues on LJ Crossposting 4 weeks ago 1 week ago answered
awaiting close
(10 points)
36807Issues Embedding Discord Widget Styles 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
36803Post-via-email header for comment screening? General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
36801[Mark] Duplicate Community Entries Importer 4 weeks ago 1 week ago answered
still needs help
(10 points)
36799[Chrome] cannot create a new post Entries 4 weeks ago 4 weeks ago open
(10 points)
36794Community Question Communities 5 weeks ago 2 weeks ago answered
awaiting close
(10 points)
36786Profile didn't import Importer 5 weeks ago 5 weeks ago open
(10 points)
36781font display on mobile General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
36778One of my administrators cannot access community Communities 5 weeks ago 5 weeks ago open
(10 points)
36772App? General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
36770Кнопка СОХРАНИТЬ не работает General/Unknown 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
36769Journals I'm subscribed to not showing up on my reading page? Entries 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
36768XMLRPC failure Importer 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
36767Can't post w Chrome in Windows 10 Entries 5 weeks ago 5 weeks ago open
(10 points)
36758restricting community membership Communities 5 weeks ago 5 weeks ago open
(10 points)
36757Can't set community as moderated membership Communities 5 weeks ago 5 weeks ago open
(10 points)
36755I can't find my community in search engines General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
36754problems with import Importer 6 weeks ago 6 weeks ago open
(10 points)
36750Name change Feeds 6 weeks ago 6 weeks ago answered
still needs help
(10 points)
36744need to re-import comments? Importer 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36743Granted Access General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36740[Chrome RTE] Cannot type an entry to post Entries 6 weeks ago 6 weeks ago open
(10 points)
36736My LJ isn't crossposting Crossposting 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36734pm General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36732Failure to POST to http://www.dreamwidth.org/manage/icons Site Interface 6 weeks ago 6 weeks ago open
(10 points)
36731[Unicode] Edit profile General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
36726Inbox notifs not hitting email General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
36725Managing tags after importing General/Unknown 6 weeks ago 5 weeks ago open
(10 points)
36722Issues downloading from Dreamwidth General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36716Importing communities from Livejournal failure: administrator-locked security Importer 6 weeks ago 6 weeks ago open
(10 points)
36710[Mark]No comments, tag failures Importer 6 weeks ago 5 weeks ago answered
still needs help
(10 points)
36705About bloat accounts General/Unknown 7 weeks ago 6 weeks ago answered
awaiting close
(10 points)
36704Account that has access cannot see my posts Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36696Embed media Communities 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36692OpenID doesn't work anymore OpenID 7 weeks ago 7 weeks ago answered
still needs help
(10 points)
36690Not receiving emails General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
36687Can't re-import edited LJ entries? Importer 7 weeks ago 7 weeks ago open
(10 points)
36685Uploaded images claim they have "public" security when they actually don't Site Interface 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36681"XMLRPC failure: Terms of Service agreement required" Importer 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36675Lost entry after putting under cut tag Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36671Comments are not readable. Importer 7 weeks ago 7 weeks ago open
(10 points)
36667[dupes] Importer Duplicates Entries Importer 7 weeks ago 7 weeks ago open
(10 points)
36662Visible Account Information in Profile General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36658Didn't import the first year of my LJ Importer 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36654My Communities Communities 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36648X-posting to Facebook and Twitter Crossposting 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36646ip blocked while resetting password Site Interface 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36644Help please - new from LiveJournal General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36643Error with importing entries encoding wrong Importer 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36641Import from Live Journal Importer 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36638main page rendering problem Site Interface 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36633Bulk icon uploader General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36623Image security issues General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36622Can't Find Google Analytics Field In Settings General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36618Icon upload always says cannot be completed General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36617Importing my late husbands LJ General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36611[dupe] Duplicate entries after LJ import Importer 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36610Inbox Overflowing with Notices Importer 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36606Merging two posts Entries 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36598Theme changes not loading General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36596Importing an LJ on top of a DW with the same name Importer 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36595Aborted import Importer 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36591Account name General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36585LJ import - vids / pics not showing Importer 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36572How do I tag entries Entries 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
36558Community Sticky Note General/Unknown 9 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36551Import fails during verification General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36549non-ascii comments are mangled in the inbox General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36523Abrupt line breaks Styles 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36517Transferring access from OpenID to main account OpenID 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36483Importing issues Importer 9 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36476Search for entry Entries 10 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36474[mark] Importer use following very old crossposter bugs Importer 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36471Difficulty importing communities Importer 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36461Some photos don't show Entries 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
36424In the most recent news post from DW OpenID 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
36379Mod hat user name/icon has incorrectly placed parentheses in HTML Entries 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
36361confusing language on the importer confirmaiton Site Interface 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
36325photos Entries 10 weeks ago 8 weeks ago answered
awaiting close
(10 points)
36267Fuzzy feed URL deduper edge case: perlbuzz vs. perlbuzzmechanix Feeds 11 weeks ago 4 weeks ago answered
awaiting close
(10 points)
36237part of the imported comments is not readable Importer 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
36177Images not scaling in Venture Styles 11 weeks ago 11 weeks ago open
(10 points)
36172Getting notification emails for specific friends General/Unknown 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
36147include entries from lj to reading page General/Unknown 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
36111Incorrect tags and posts Importer 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
36093LJ archive General/Unknown 12 weeks ago 11 weeks ago answered
awaiting close
(10 points)
36036Scheduling entries Entries 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
36031[CAPTCHA] check in General/Unknown 12 weeks ago 10 weeks ago answered
awaiting close
(10 points)
36017Wrong Date General/Unknown 12 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35978Can't delete, add, or edit icons Site Interface 13 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35960About Renaming (or similar?) General/Unknown 14 weeks ago 14 weeks ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 14 weeks ago 14 weeks ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 14 weeks ago 14 weeks ago answered
still needs help
(10 points)
35921Parse error Feeds 15 weeks ago 8 weeks ago answered
still needs help
(10 points)
35918unable to change membership settings Communities 15 weeks ago 15 weeks ago answered
awaiting close
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 17 weeks ago 17 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 18 weeks ago 17 weeks ago answered
still needs help
(10 points)
35831Autoformatting inserts unnecessary BRs Entries 18 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35826Importer question/feature request Importer 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
35821Problem with Icons / saving & uploading Site Interface 18 weeks ago 18 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
35801[HTTPS Beta] Https everywhere problem General/Unknown 19 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35780Entry fails to crosspost to LJ Crossposting 19 weeks ago 19 weeks ago open
(10 points)
35760OpenID tracking and importing account OpenID 19 weeks ago 14 weeks ago answered
awaiting close
(10 points)
35728Date is stuck Entries 21 weeks ago 17 weeks ago answered
awaiting close
(10 points)
35727Connection not secure? General/Unknown 21 weeks ago 11 weeks ago answered
awaiting close
(10 points)
35722Unable to access a page Entries 21 weeks ago 21 weeks ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 21 weeks ago 21 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 22 weeks ago 22 weeks ago open
(10 points)
35685possible commenting bug General/Unknown 22 weeks ago 10 weeks ago answered
awaiting close
(10 points)
35666cut tags not working on graphic Entries 23 weeks ago 23 weeks ago open
(10 points)
35663New posts default to date of a previous draft Entries 23 weeks ago 17 weeks ago answered
awaiting close
(10 points)
35656Links to media aren't crossposted properly Importer 23 weeks ago 8 weeks ago answered
awaiting close
(10 points)
35630[INBOX] Entire Inbox Deleted General/Unknown 24 weeks ago 24 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 24 weeks ago 21 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 24 weeks ago 16 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 25 weeks ago 25 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 25 weeks ago 25 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 25 weeks ago 25 weeks ago open
(10 points)
35526[Duplicate Notifs -> No Notifs] Notifications General/Unknown 25 weeks ago 23 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 26 weeks ago 26 weeks ago open
(10 points)
35333Posts not showing up Communities 29 weeks ago 21 weeks ago answered
awaiting close
(10 points)
35181API information Site Interface 31 weeks ago 31 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 31 weeks ago 31 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 32 weeks ago 32 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 33 weeks ago 33 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 34 weeks ago 34 weeks ago open
(10 points)
34759Question about raw-code tags Entries 35 weeks ago 21 weeks ago answered
still needs help
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 45 weeks ago 45 weeks ago open
(10 points)
33947UTF-8 error Entries 47 weeks ago 47 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 54 weeks ago 54 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 58 weeks ago 7 weeks ago answered
still needs help
(10 points)
32782how to retrieve saved draft? Entries 70 weeks ago 5 weeks ago answered
awaiting close
(10 points)
32780Can't edit entry from mobile phone Entries 70 weeks ago 70 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 70 weeks ago 70 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 71 weeks ago 69 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 73 weeks ago 11 weeks ago answered
awaiting close
(10 points)
32626controlling style in links from Mobile reading page Styles 74 weeks ago 5 weeks ago answered
awaiting close
(10 points)
32578Editing Issues Entries 75 weeks ago 5 weeks ago answered
awaiting close
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 77 weeks ago 77 weeks ago open
(10 points)
32497UTF-8 - LJBook General/Unknown 77 weeks ago 76 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 88 weeks ago 88 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 92 weeks ago 92 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 98 weeks ago 83 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 99 weeks ago 99 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 104 weeks ago 98 weeks ago open
(10 points)
31131Can't read entries Entries 104 weeks ago 5 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 121 weeks ago 116 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 126 weeks ago 5 weeks ago answered
still needs help
(10 points)
30010editing posts Entries 131 weeks ago 116 weeks ago answered
still needs help
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 138 weeks ago 117 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 146 weeks ago 5 weeks ago answered
awaiting close
(10 points)
29340Inline CSS on old video posts has stopped working Entries 149 weeks ago 149 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 154 weeks ago 154 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 156 weeks ago 156 weeks ago open
(10 points)
28103email notifications General/Unknown 165 weeks ago 165 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 168 weeks ago 158 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 177 weeks ago 171 weeks ago answered
still needs help
(10 points)

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