Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 77 Unanswered, 24 Still need help, 68 Answered awaiting close, 169 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 48842 | Add makertube.net to the video embed whitelist | Entries | 1 week ago | 1 week ago | open (10 points) |
| 48837 | 'All Ages' posts do not show on Latest Things feed | General/Unknown | 1 week ago | 1 week ago | open (10 points) |
| 48834 | How to make all past community posts private? | General/Unknown | 1 week ago | 1 week ago | open (10 points) |
| 48825 | Can't edit custom theme layer from Customize Options page | Styles | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48822 | ianwelsh-feed: update feed URL | Feeds | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48819 | No longer receiving e-mail notifications | General/Unknown | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48815 | bizarre issue where only a small amount of hex codes display wrong? | Entries | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48791 | Media tags on RSS-Feeds currently not supported (or working) | Feeds | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48782 | Feed has changed URL (Homestuck 2: Beyond Canon) | Feeds | 4 weeks ago | 4 weeks ago | open (10 points) |
| 48705 | Captcha offered to the Mastodon instance I'm at | General/Unknown | 7 weeks ago | 7 weeks ago | answered still needs help (10 points) |
| 48611 | I'm having trouble creating a poll. | General/Unknown | 9 weeks ago | 9 weeks ago | open (10 points) |
| 48610 | Button for dismissing login box is broken? | Site Interface | 10 weeks ago | 10 weeks ago | open (10 points) |
| 48605 | On mobile posts, any word containing "post-" breaks things | Entries | 10 weeks ago | 10 weeks ago | open (10 points) |
| 48564 | Bug When Approving Membership Request | Communities | 12 weeks ago | 7 weeks ago | answered still needs help (10 points) |
| 48562 | When posting by email, post-headers that appear after a "--" line are processed | Entries | 12 weeks ago | 12 weeks ago | open (10 points) |
| 48557 | posts by email don't have the right time | General/Unknown | 12 weeks ago | 12 weeks ago | open (10 points) |
| 48527 | Adding Squidgeworld to the "Other Services" options | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 48510 | Feed renaming | Feeds | 15 weeks ago | 4 weeks ago | answered still needs help (10 points) |
| 48438 | Bug Report: HTML in Markdown issue | Entries | 17 weeks ago | 17 weeks ago | open (10 points) |
| 48433 | being logged out for no reason | General/Unknown | 17 weeks ago | 17 weeks ago | open (10 points) |
| 48427 | Unable to approve requests to join community | Communities | 18 weeks ago | 18 weeks ago | open (10 points) |
| 48391 | Administrator Overrides | Communities | 19 weeks ago | 19 weeks ago | open (10 points) |
| 48345 | Entry Deleted | Entries | 22 weeks ago | 22 weeks ago | open (10 points) |
| 48330 | Connection Lost upon clicking the comment button | Entries | 22 weeks ago | 22 weeks ago | open (10 points) |
| 48310 | Comments going to spam | General/Unknown | 23 weeks ago | 23 weeks ago | open (10 points) |
| 48201 | Non-responsive to window width | Site Interface | 26 weeks ago | 26 weeks ago | open (10 points) |
| 47826 | Navstrip bug: style=mine setting half sticky? | General/Unknown | 39 weeks ago | 39 weeks ago | answered still needs help (10 points) |
| 47804 | Cannot delete poll questions | General/Unknown | 39 weeks ago | 39 weeks ago | open (10 points) |
| 47509 | Feature suggestion: prefilling of fields in the Support Request | Site Interface | 49 weeks ago | 49 weeks ago | open (10 points) |
| 47506 | support for imgur video embeds? | Entries | 49 weeks ago | 49 weeks ago | open (10 points) |
| 47232 | Reply by e-mail in languages other than English | General/Unknown | 58 weeks ago | 58 weeks ago | open (10 points) |
| 47230 | Replying to comments via email to SMS address | General/Unknown | 58 weeks ago | 27 weeks ago | answered still needs help (10 points) |
| 47166 | image shrink CSS - turns off for set width, but not for set height | Entries | 61 weeks ago | 61 weeks ago | open (10 points) |
| 47136 | Tags in a community -- cannot go back more than skip 480 | General/Unknown | 61 weeks ago | 61 weeks ago | open (10 points) |
| 47015 | Summary/Details html does not work in Markdown comments | General/Unknown | 65 weeks ago | 65 weeks ago | open (10 points) |
| 47014 | Comments showing up several times despite being posted only once | General/Unknown | 65 weeks ago | 65 weeks ago | open (10 points) |
| 46930 | Dreamwidth hosted images can't be URL uploaded as icons | General/Unknown | 68 weeks ago | 68 weeks ago | open (10 points) |
| 46358 | 2001 has been lost? | Entries | 85 weeks ago | 85 weeks ago | open (10 points) |
| 46040 | link to ban/unban to the sitemap? | General/Unknown | 94 weeks ago | 94 weeks ago | open (10 points) |
| 46011 | Comments imported but not visible | Importer | 95 weeks ago | 63 weeks ago | answered still needs help (10 points) |
| 45945 | Custom style replaced without my say-so | Styles | 97 weeks ago | 97 weeks ago | open (10 points) |
| 45090 | Mobile posting via AT&T broken? | Entries | 114 weeks ago | 111 weeks ago | answered still needs help (10 points) |
| 44993 | Can't get multiple post-headers to work in email posting. | Entries | 115 weeks ago | 80 weeks ago | answered still needs help (10 points) |
| 44825 | I can't see all of my uploaded pictures. I can't go far back in my archive | General/Unknown | 119 weeks ago | 119 weeks ago | open (10 points) |
| 44737 | [Cyrillic] cyrillic character encoding screwed up all of a sudden | Site Interface | 122 weeks ago | 122 weeks ago | open (10 points) |
| 42387 | Custom Text Leaking from Journals I Don't Subscribe To | Site Interface | 193 weeks ago | 77 weeks ago | answered still needs help (10 points) |
| 42359 | [Cyrillic] encoding failure in comments in one of my posts | General/Unknown | 194 weeks ago | 79 weeks ago | answered still needs help (10 points) |
| 42347 | can't turn off notifications | General/Unknown | 194 weeks ago | 104 weeks ago | answered still needs help (10 points) |
| 42333 | Feature request - Telegram | General/Unknown | 195 weeks ago | 195 weeks ago | open (10 points) |
| 42256 | Bug in rendering logic for cut tags | Entries | 197 weeks ago | 110 weeks ago | answered still needs help (10 points) |
| 42076 | Images in portrait orientation rotated | Entries | 203 weeks ago | 104 weeks ago | answered still needs help (10 points) |
| 41787 | [Cyrillic] Inbox showing Cyrillic text as gibberish | General/Unknown | 208 weeks ago | 79 weeks ago | answered still needs help (10 points) |
| 41633 | edit display name | Communities | 212 weeks ago | 80 weeks ago | answered still needs help (10 points) |
| 41170 | Latest Things - nasty user | General/Unknown | 221 weeks ago | 221 weeks ago | open (10 points) |
| 40681 | Full Description of uploaded images | General/Unknown | 238 weeks ago | 238 weeks ago | open (10 points) |
| 40326 | paid communities and image hosting | General/Unknown | 251 weeks ago | 251 weeks ago | open (10 points) |
| 40298 | Add support for IndieAuth | OpenID | 252 weeks ago | 252 weeks ago | open (10 points) |
| 39561 | Paging forward then back restores deleted DW Inbox | Site Interface | 276 weeks ago | 16 weeks ago | answered still needs help (10 points) |
| 39347 | Bug report: Post-a-new-entry page - Mood | General/Unknown | 282 weeks ago | 108 weeks ago | answered still needs help (10 points) |
| 39032 | WebP Support | General/Unknown | 292 weeks ago | 292 weeks ago | open (10 points) |
| 38855 | [Cyrillic] Cannot change display name for community | Communities | 301 weeks ago | 301 weeks ago | open (10 points) |
| 38817 | duplicate id | OpenID | 303 weeks ago | 303 weeks ago | open (10 points) |
| 38082 | [Slug] Cannot set entry URL | Communities | 330 weeks ago | 330 weeks ago | open (10 points) |
| 38060 | Android scroll lock for comment text box on certain styles | Styles | 331 weeks ago | 48 weeks ago | answered still needs help (10 points) |
| 37786 | [Slug] Entry Link URL not working | Entries | 339 weeks ago | 119 weeks ago | answered still needs help (10 points) |
| 36731 | [Cyrillic] [Unicode] Edit profile | General/Unknown | 364 weeks ago | 364 weeks ago | open (10 points) |
| 36671 | [Cyrillic] Comments are not readable. | Importer | 366 weeks ago | 365 weeks ago | open (10 points) |
| 31148 | Encoding bug in FOAF XML - server response headers are declaring UTF8 | General/Unknown | 462 weeks ago | 457 weeks ago | open (10 points) |
| 12322 | how do I send cookies to the site owners? | General/Unknown | 644 weeks ago | 197 weeks ago | answered still needs help (10 points) |
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