Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 57 Unanswered, 34 Still need help, 660 Answered awaiting close, 751 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
31164Wrong encoding in e-mails General/Unknown 1 day ago 1 day ago open
(7 points)
31154moodthemes not displaying any longer General/Unknown 3 days ago 2 days ago answered
awaiting close
(10 points)
31153Issues with new sticky-ticky Entries 3 days ago 3 days ago open
(10 points)
31151Mood theme Help General/Unknown 3 days ago 2 days ago answered
awaiting close
(10 points)
31150Making cut tags available for Anon posts? Entries 3 days ago 3 days ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 3 days ago 3 days ago open
(10 points)
31142Problem with Embedded Photos General/Unknown 4 days ago 3 days ago answered
awaiting close
(10 points)
31135unable to comment Entries 4 days ago 4 days ago answered
still needs help
(10 points)
31133Custom Mood theme no longer working Entries 4 days ago 4 days ago answered
awaiting close
(10 points)
31128Delay in receiving messages both via email and in inbox General/Unknown 5 days ago 4 days ago answered
awaiting close
(10 points)
31123Problem with OpenID OpenID 5 days ago 5 days ago answered
awaiting close
(10 points)
31121Cannot log in with OpenID OpenID 5 days ago 5 days ago answered
awaiting close
(10 points)
31120rl record keeping Entries 5 days ago 5 days ago open
(10 points)
31112Can't insert pictures and code SNAFU when trying to make entries Entries 1 week ago 1 week ago open
(10 points)
31071problem with image-links to off-dw sites General/Unknown 2 weeks ago 3 days ago answered
still needs help
(10 points)
31069No access from Moscow General/Unknown 2 weeks ago 4 days ago answered
awaiting close
(10 points)
31067mass-deletion of accounts General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
31066Expanding comments not working General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
31050video embed Entries 2 weeks ago 1 week ago answered
awaiting close
(10 points)
31024notifications of posts made to a community Communities 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
31008Embedding YouTube Videos in Beta Entries 3 weeks ago 1 week ago answered
awaiting close
(10 points)
31003Reading fills for Daredevil Kinkmeme General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
30990Deleting an old account that I don't have access to anymore General/Unknown 4 weeks ago 1 week ago answered
awaiting close
(10 points)
30987Youtube embeds appear to be broken again General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
30982comments not arriving General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
30972[Hotmail] Lost password, but email to reset never gets to my email General/Unknown 4 weeks ago 3 days ago answered
awaiting close
(10 points)
30963style and entries Styles 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
30957Constant Bad Unicode Input General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
30916New URL for stephen_laniel_feed Feeds 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
30914cannot insert images in my posts General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
30909teawiththesquashgod_feed not updating Feeds 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
30893New feed URL Feeds 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
30889recover entry content Entries 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
30883SSL Protocol Error General/Unknown 6 weeks ago 5 weeks ago answered
awaiting close
(10 points)
30873not receiving confirmation email. General/Unknown 7 weeks ago 6 weeks ago answered
awaiting close
(10 points)
30866Too many redirects error General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
30863image proxy not resolving domains Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
30860Journal style customisations for tablet Styles 7 weeks ago 7 weeks ago open
(10 points)
30838icon resetting to default when I post Entries 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
30831Sticky entry not sticky after save General/Unknown 8 weeks ago 4 weeks ago answered
awaiting close
(10 points)
30830Journal name General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
30828Inserting a video General/Unknown 8 weeks ago 8 weeks ago answered
awaiting close
(10 points)
30824Reading page Entries 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
30818Gist embedding? General/Unknown 9 weeks ago 3 weeks ago answered
awaiting close
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 9 weeks ago 8 weeks ago open
(10 points)
30816[Hotmail] regaining access to account General/Unknown 9 weeks ago 3 days ago answered
awaiting close
(10 points)
30802Lack of notification General/Unknown 9 weeks ago 1 week ago answered
awaiting close
(10 points)
30799Attempting to Receive Email Notifications for New Entries by a Tracked Account Site Interface 9 weeks ago 9 weeks ago open
(10 points)
30797Post Comment box is too wide when viewing on mobile Site Interface 9 weeks ago 9 weeks ago answered
still needs help
(10 points)
30796Entries and Replies. General/Unknown 9 weeks ago 9 weeks ago open
(10 points)
30795question regarding account name availability General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
30787My reading page won't come up: General/Unknown 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
30786Inadvertently created a journal instead of a community Communities 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
30785Problem creating RSS Feed Feeds 10 weeks ago 6 days ago answered
awaiting close
(10 points)
30776DW throws error to Tumblr/Twitter OpenIDs OpenID 10 weeks ago 10 weeks ago open
(10 points)
30774email forwarding General/Unknown 10 weeks ago 10 weeks ago open
(10 points)
30754Images properties not working Entries 11 weeks ago 10 weeks ago answered
awaiting close
(10 points)
30748Entries not showing up on reading page General/Unknown 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
30743Posting photos General/Unknown 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
30734"Could not contact ID provider to verify response." OpenID 11 weeks ago 10 weeks ago answered
awaiting close
(10 points)
30678duplicate entries Importer 13 weeks ago 3 weeks ago open
(10 points)
30652OpenId maintainer not able to edit tags OpenID 13 weeks ago 10 weeks ago answered
still needs help
(10 points)
30639A new URL for wumo_feed Feeds 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
30626See Which Entries Originated On Dreamwidth Importer 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30615Deleted post General/Unknown 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30611Feed change Feeds 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30599logging in problem General/Unknown 15 weeks ago 12 weeks ago answered
awaiting close
(10 points)
30592feed not updating Feeds 15 weeks ago 15 weeks ago answered
awaiting close
(10 points)
30573log in issues General/Unknown 15 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30557I need confirmation of a bug with deleted entry tags. Entries 16 weeks ago 5 weeks ago open
(10 points)
30552"Browse tags" button on beta entry posting form posts entry instead Entries 16 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30536Question about sending PMs to users you've banned from your journal General/Unknown 16 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30531not being sent tracked notifications General/Unknown 16 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30528DW.org not loading at night General/Unknown 16 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30527Issues from CDN switch General/Unknown 16 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30514Error 503 Service Unavailable Entries 17 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30508tracked tags not giving notifs! Entries 17 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30504asknicola_feed URL change Feeds 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 17 weeks ago 12 weeks ago answered
still needs help
(10 points)
30488Reading page issues General/Unknown 17 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30487Site display + expand + captcha General/Unknown 17 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30484DW showing as HTML only? Site Interface 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30479polyrecsdaily-feed doesn't seem to be updating? Feeds 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30477my journal theme changed unexpectedly Styles 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30460Blogger refuge Importer 18 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30451comment content disappearing when I edit? General/Unknown 18 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30450i messed up ... I'm haertstitch General/Unknown 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
30445[Chrome] Can't post Entries 18 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30429email reply is sending part of message incl email addresses General/Unknown 19 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30422Spotty Email Notifications General/Unknown 19 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30420Unable to change email address General/Unknown 19 weeks ago 19 weeks ago answered
awaiting close
(10 points)
30407font hijacking Site Interface 19 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30406Can't upload icons Importer 19 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30397Icons Suddenly Missing General/Unknown 19 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30388[Live.com] confirm email account General/Unknown 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
30376Email Reply HTML issues General/Unknown 20 weeks ago 20 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
30370[Live.com] stale account General/Unknown 20 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30367login link broken on protected journals Site Interface 20 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30360Error message Importer 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
30351[Hotmail] Password resets General/Unknown 21 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30348Bad Unicode Input error for good unicode input General/Unknown 21 weeks ago 6 days ago answered
still needs help
(10 points)
30347entries saving as private-locked? Entries 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30346Dreamwidth is not loading, but my internet connection is fine General/Unknown 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30338[Hotmail] i can't confirm my email General/Unknown 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
30334Not getting comment notification emails General/Unknown 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30333[Chrome] Can't make entry in Chrome? Entries 21 weeks ago 12 weeks ago answered
awaiting close
(10 points)
30332Lost password General/Unknown 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
30330[Hotmail] Not getting email to reset password. General/Unknown 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30324[Hotmail] email notificaitons General/Unknown 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30323Delete General/Unknown 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
30321Typo in icon interface Site Interface 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
30317[Hotmail] Lost accounts due to Hotmail blocking General/Unknown 21 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 21 weeks ago 2 weeks ago answered
still needs help
(10 points)
30311HTML typo in FAQ Site Interface 22 weeks ago 20 weeks ago answered
awaiting close
(10 points)
30310[Hotmail] haven't received my registration verification email General/Unknown 22 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 22 weeks ago 22 weeks ago open
(10 points)
30279[Hotmail] not getting notifcations General/Unknown 22 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30275[live.com] Not receiving notification e-mails General/Unknown 22 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30274Please delete this feed: gender_biased_mlp_cl_feed Feeds 22 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30273Set-up Fail: Since when is Missouri a "non-USA state"? General/Unknown 22 weeks ago 17 weeks ago answered
awaiting close
(10 points)
30272[Hotmail] microsoft doesn't get it General/Unknown 22 weeks ago 21 weeks ago answered
awaiting close
(10 points)
30268[Hotmail] I'm not getting emails from dreamwidth. General/Unknown 22 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30264Email Notification General/Unknown 22 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30262Rating of my journal Entries 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30258[Hotmail] Password recovery problems General/Unknown 23 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30250All posts reverting to one set date/time Entries 23 weeks ago 5 days ago answered
still needs help
(10 points)
30243UNWANTED INBOX NOTIFICATIONS General/Unknown 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30240Can't Use Custom Layers Styles 23 weeks ago 23 weeks ago answered
awaiting close
(10 points)
30237Unable to search and select new style for admin'd community Styles 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30232[Hotmail] Email notifications not arriving General/Unknown 23 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30227switching community layout Styles 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30225unable to create new account General/Unknown 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30224Creating an account General/Unknown 23 weeks ago 23 weeks ago answered
awaiting close
(10 points)
30221Userpic page has strange font and spacing General/Unknown 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30220Cannot create new journal General/Unknown 23 weeks ago 23 weeks ago answered
awaiting close
(10 points)
30218DW Noob, Need Help!! :~0 General/Unknown 23 weeks ago 23 weeks ago answered
awaiting close
(10 points)
30217[Hotmail] email notification issue General/Unknown 23 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30215Menu is transparent and therefore unusable on mobile Site Interface 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30203ZippCast Embed Code Site Interface 23 weeks ago 23 weeks ago open
(10 points)
30199did something accidentally General/Unknown 23 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30189Cannot delete inbox General/Unknown 24 weeks ago 1 week ago answered
still needs help
(10 points)
30184PSYCHOTIC html AGAIN General/Unknown 24 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 24 weeks ago 12 weeks ago answered
still needs help
(10 points)
30045Verification fails Importer 27 weeks ago 13 weeks ago answered
awaiting close
(10 points)
30011Not importing all posts & adding comments to other posts Importer 28 weeks ago 27 weeks ago open
(10 points)
30010editing posts Entries 28 weeks ago 13 weeks ago answered
still needs help
(10 points)
29968[Chrome] I cannot post a new entry in my account Entries 28 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29938[Chrome] Rich Text Not Working Entries 29 weeks ago 29 weeks ago open
(10 points)
29932now forgets my cross-post selection Crossposting 29 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29929importer duplicating entries Importer 29 weeks ago 1 week ago open
(10 points)
29880Validation E-mail General/Unknown 30 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29867Issues with Beta create entries page on iPad Entries 31 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 31 weeks ago 31 weeks ago open
(10 points)
29821Duplicated Entries Importer 32 weeks ago 14 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 33 weeks ago 33 weeks ago open
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 34 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 35 weeks ago 35 weeks ago open
(10 points)
29692[Chrome] Can't Make Entries Entries 36 weeks ago 20 weeks ago open
(10 points)
29682Can't log in with Yahoo ID OpenID 36 weeks ago 36 weeks ago answered
still needs help
(10 points)
29665Can't post an entry, Preview not functioning Entries 36 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 37 weeks ago 36 weeks ago answered
still needs help
(10 points)
29617Trouble with cuts Entries 37 weeks ago 36 weeks ago answered
awaiting close
(10 points)
29589[Chrome] Unable to post Entries 38 weeks ago 36 weeks ago answered
still needs help
(10 points)
29584icon display Styles 38 weeks ago 38 weeks ago open
(10 points)
29575HTML heigh property being ignored in IMG General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
29574[Chrome] Can't Make Entries Entries 38 weeks ago 36 weeks ago answered
still needs help
(10 points)
29562[Chrome] html to rich text Entries 39 weeks ago 36 weeks ago answered
still needs help
(10 points)
29549editing posts makes pictures disappear General/Unknown 39 weeks ago 36 weeks ago answered
still needs help
(10 points)
29541Site skin resets General/Unknown 39 weeks ago 12 weeks ago answered
still needs help
(10 points)
29477[Chrome] Rich Text Problem Entries 41 weeks ago 36 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 42 weeks ago 42 weeks ago open
(10 points)
29454Inbox deletion is broken General/Unknown 42 weeks ago 42 weeks ago open
(10 points)
29447Font size on site has shrunk Styles 42 weeks ago 42 weeks ago answered
still needs help
(10 points)
29441can't receive only top level comment notifications Entries 42 weeks ago 42 weeks ago answered
still needs help
(10 points)
29428inbox/sent mail accessibility issues Site Interface 43 weeks ago 20 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 45 weeks ago 45 weeks ago open
(10 points)
29305Icon keywords and other relateted issues General/Unknown 46 weeks ago 46 weeks ago answered
awaiting close
(10 points)
29295[Chrome] Rich text editing Entries 46 weeks ago 36 weeks ago answered
awaiting close
(10 points)
29270Duplicate entries Importer 47 weeks ago 45 weeks ago answered
still needs help
(10 points)
29268Paragraph breaks conflict with cut tags Entries 47 weeks ago 13 weeks ago answered
awaiting close
(10 points)
29209Expanding comments causes site footer to move. Site Interface 48 weeks ago 43 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 49 weeks ago 49 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 50 weeks ago 50 weeks ago open
(10 points)
29104Question marks in name field? Communities 51 weeks ago 51 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 52 weeks ago 52 weeks ago open
(10 points)
29003Duplicates on AO3 Feeds For Glee and Teen Wolf Feeds 53 weeks ago 13 weeks ago answered
awaiting close
(10 points)
28874Trying to import community, comments fail to import Importer 55 weeks ago 13 weeks ago answered
awaiting close
(10 points)
28280Importer has doubled significant content on my blog Importer 60 weeks ago 60 weeks ago open
(10 points)
28156Inbox Messages gone General/Unknown 61 weeks ago 61 weeks ago open
(10 points)
28103email notifications General/Unknown 61 weeks ago 61 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 62 weeks ago 62 weeks ago open
(10 points)
27965OpenID editing comments OpenID 62 weeks ago 53 weeks ago answered
awaiting close
(10 points)
27948[Chrome] Icons again General/Unknown 62 weeks ago 59 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 64 weeks ago 54 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 64 weeks ago 64 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 69 weeks ago 13 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 74 weeks ago 67 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 87 weeks ago 13 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 89 weeks ago 67 weeks ago answered
awaiting close
(10 points)
24023[CNI-LJ] Failure to successfully import from an LJ comm Importer 90 weeks ago 13 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 101 weeks ago 67 weeks ago answered
still needs help
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 102 weeks ago 98 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 133 weeks ago 76 weeks ago answered
still needs help
(10 points)

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