Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 67 Unanswered, 24 Still need help, 268 Answered awaiting close, 359 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
35705DW inserting "wbr" and, worse, "</wbr>" tags into my URLs? General/Unknown 11 hours ago 3 hours ago answered
awaiting close
(2 points)
35704How do I make all journal entries friends only? General/Unknown 16 hours ago 4 hours ago answered
awaiting close
(3 points)
35701Twitter video embedding General/Unknown 1 day ago 23 hours ago answered
awaiting close
(5 points)
35698Can I make my journal title link to my "Recent Entries"? Styles 1 day ago 1 day ago open
(7 points)
35694Notifications delayed/missing General/Unknown 3 days ago 3 days ago open
(10 points)
35692How do I change my username? General/Unknown 3 days ago 3 days ago answered
awaiting close
(10 points)
35691Person doesn't show on Reading page General/Unknown 4 days ago 2 days ago answered
still needs help
(10 points)
35688editing security level of imported posts Importer 5 days ago 5 days ago open
(10 points)
35685possible commenting bug General/Unknown 5 days ago 5 days ago open
(10 points)
35684Вопросы по импорту Importer 5 days ago 1 day ago answered
still needs help
(10 points)
35680Welcome to nginx! Site Interface 6 days ago 6 days ago answered
awaiting close
(10 points)
35675Filters and communities General/Unknown 1 week ago 1 week ago open
(10 points)
35672control strip display issue in Mobility Styles 1 week ago 1 week ago open
(10 points)
35667How to add the HTML-code ? Styles 1 week ago 1 week ago answered
awaiting close
(10 points)
35666cut tags not working on graphic Entries 1 week ago 1 week ago open
(10 points)
35665Importer Locked on Endless Loop Importer 1 week ago 1 week ago answered
awaiting close
(10 points)
35663New posts default to date of a previous draft Entries 1 week ago 1 week ago open
(10 points)
35659503 HTTP error for trying to register General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35657Can't reset Password General/Unknown 1 week ago 1 week ago open
(10 points)
35656Links to media aren't crossposted properly Crossposting 1 week ago 1 week ago open
(10 points)
35651Icon import failed Importer 1 week ago 1 week ago answered
awaiting close
(10 points)
35650how to pay a paid account General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35649Gmail reply by email from Android app quoting stuff General/Unknown 1 week ago 1 week ago open
(10 points)
35647Icons won't save Importer 1 week ago 1 week ago answered
awaiting close
(10 points)
35646Crossposting only links Crossposting 1 week ago 1 week ago answered
awaiting close
(10 points)
35645Follow up - accessibility inquiry General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35642receiving constant import failure messages Importer 1 week ago 1 week ago answered
still needs help
(10 points)
35639Insert Facebook post share General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
35638Update RSS for camilleacey_feed Feeds 1 week ago 1 week ago answered
awaiting close
(10 points)
35630Entire Inbox Deleted General/Unknown 1 week ago 1 week ago open
(10 points)
35627How to add the HTML-code Styles 2 weeks ago 1 week ago answered
awaiting close
(10 points)
35624Add the HTML-code Styles 2 weeks ago 6 days ago answered
still needs help
(10 points)
35622films General/Unknown 2 weeks ago 2 days ago answered
awaiting close
(10 points)
35618Question General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
35614Unable to see captcha General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35609Change TItle & Subtitle Font and Color Styles 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35607can i make this account a community? Communities 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 2 weeks ago 2 weeks ago answered
still needs help
(10 points)
35588problem embedding media in RTE and no HTML editor available? Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35587Revamping my Journal General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35586[Chrome] Rich Text Not Working Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35584Importing communities Communities 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35580Entries begin with an indent Entries 2 weeks ago 2 weeks ago open
(10 points)
35575New URL for feed Feeds 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35574Deleting EVERY entry en masse Entries 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35571embedded content issues Entries 2 weeks ago 2 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 2 weeks ago 2 weeks ago open
(10 points)
35561I forgot my password & need a new one General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 2 weeks ago 2 weeks ago open
(10 points)
35558Erroneously gave the wrong account points. General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35555Registered, Never Used, Password Issue General/Unknown 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35547Search for users General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35541Lost password General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35540Inbox/comments/tracking General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35538translation please General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35537How do I remove banned people from my circle page? General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35531captia General/Unknown 3 weeks ago 2 weeks ago answered
awaiting close
(10 points)
35529Query re: Reading Page General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35526Notifications General/Unknown 3 weeks ago 1 week ago answered
still needs help
(10 points)
35524Lost password/username, not receiving retrieval email General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35518Problem with accessing site on my computer? General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35507email notification trouble General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35503Hello! General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35499Importing Already Imported Journal Entries 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35497Изменяется порядок слов при опубликовании General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35495Entries not displaying on reading page General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35493Google Analytics General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35487Video embedding General/Unknown 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35484Change Style Bug Report Styles 3 weeks ago 2 days ago answered
awaiting close
(10 points)
35475Dead community Communities 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
35441Image uploader seems down Site Interface 4 weeks ago 1 week ago answered
still needs help
(10 points)
35435Problem not solved (Request #35425) General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35432I can`t open my account General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35431Reading page General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35429Can't get my journal General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35426transfer General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35425How to switch from open ID to personal? OpenID 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35421email links causing redirect loops in gmail app General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
35418Contact email General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35411Reply by email not working General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35403Post By Email Not Completing Entries 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
35396search function not working properly General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35388Cannot Delete or Change Status of Inbox Notifications General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35377Embed code isn't working General/Unknown 6 weeks ago 5 weeks ago answered
awaiting close
(10 points)
35372Not Receiving Notifications Entries 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35359Changing birthdate General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
35353YouTube issues Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35352embedded media widget won't show on entry Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35350Replying to comments by email General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35344Lack of dropbears for security on Chrome for Android Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35341Email posting not working Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35338Older entries on Reading page? Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
35333Posts not showing up Communities 7 weeks ago 7 weeks ago open
(10 points)
35181API information Site Interface 8 weeks ago 8 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 9 weeks ago 9 weeks ago answered
still needs help
(10 points)
35130Entries Done through Gmail Entries 9 weeks ago 2 days ago answered
awaiting close
(10 points)
35111Finding accounts on filtered emails General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
35080My entry is suspended Entries 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
35067Crossposting is spotty Crossposting 10 weeks ago 10 weeks ago open
(10 points)
34990Traffic loyalties General/Unknown 10 weeks ago 7 weeks ago answered
awaiting close
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 11 weeks ago 11 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 11 weeks ago 11 weeks ago open
(10 points)
34838updated feed location Feeds 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
34781Strange Horizons reviews feed Feeds 13 weeks ago 13 weeks ago answered
awaiting close
(10 points)
34759Question about raw-code tags Entries 13 weeks ago 2 days ago answered
awaiting close
(10 points)
34661chrome and text editor not working nicely together Entries 14 weeks ago 2 weeks ago answered
awaiting close
(10 points)
34656Post an Image in a reply Entries 14 weeks ago 7 weeks ago answered
awaiting close
(10 points)
34644deleted accounts + purges General/Unknown 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
34635Icons are not displaying General/Unknown 14 weeks ago 2 weeks ago answered
awaiting close
(10 points)
34570friends Open ID can't access my entries OpenID 15 weeks ago 5 weeks ago answered
awaiting close
(10 points)
34494my subscription & access lists seem to have vanished General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
34492reading page not showing recent entries General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
34489Can't log in/reset password General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
34469Can't Delete or Mark Things as Read in my Inbox General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
34386Invalid text encoding General/Unknown 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
34360Doesn't open page General/Unknown 19 weeks ago 18 weeks ago answered
awaiting close
(10 points)
34253[Chrome] Unable to use rich text editor Entries 21 weeks ago 20 weeks ago answered
awaiting close
(10 points)
34249Embedding (OneDrive; also Youtube vids in comments) General/Unknown 21 weeks ago 20 weeks ago answered
awaiting close
(10 points)
34228Renamed Account Issue General/Unknown 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
34194whitelist an embed General/Unknown 21 weeks ago 21 weeks ago answered
awaiting close
(10 points)
34179Community Post Not Showing on Reading List Communities 22 weeks ago 22 weeks ago open
(10 points)
34141My journal accessibility General/Unknown 22 weeks ago 5 weeks ago answered
awaiting close
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 22 weeks ago 22 weeks ago open
(10 points)
34100point me inthe right diretion General/Unknown 23 weeks ago 23 weeks ago answered
awaiting close
(10 points)
34032Renamed Account/Profile displays Purged pg General/Unknown 24 weeks ago 23 weeks ago answered
awaiting close
(10 points)
33995I need to delete a wrongly-made post Communities 24 weeks ago 23 weeks ago answered
awaiting close
(10 points)
33982Can I add AdSense? General/Unknown 25 weeks ago 23 weeks ago answered
awaiting close
(10 points)
33967Delete Community? Communities 25 weeks ago 1 week ago answered
awaiting close
(10 points)
33947UTF-8 error Entries 25 weeks ago 25 weeks ago open
(10 points)
33788Community "view by user" includes sticky post Communities 28 weeks ago 28 weeks ago answered
awaiting close
(10 points)
33774redirect to community deleted page Communities 29 weeks ago 26 weeks ago answered
awaiting close
(10 points)
33723comment not posting Entries 29 weeks ago 2 days ago answered
awaiting close
(10 points)
33643"Save" appearing at the end of an edited entry Entries 31 weeks ago 7 weeks ago answered
awaiting close
(10 points)
33605icon renaming issue General/Unknown 32 weeks ago 2 weeks ago answered
awaiting close
(10 points)
33587Vanished crosspost links? Crossposting 32 weeks ago 32 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 33 weeks ago 33 weeks ago open
(10 points)
33531Cannot Change Status of Account (Windows Phone) Site Interface 33 weeks ago 15 weeks ago answered
awaiting close
(10 points)
33440Cannot set up crosspost to livejournal Crossposting 35 weeks ago 23 weeks ago answered
awaiting close
(10 points)
33420Logging Out (Continued) General/Unknown 35 weeks ago 24 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
33362Can't Delete Post (Windows Phone) Site Interface 36 weeks ago 15 weeks ago answered
awaiting close
(10 points)
33361Icon Browser Not Working on Entry Page (Windows Phone) Site Interface 36 weeks ago 15 weeks ago answered
awaiting close
(10 points)
33323Unable to make a sticky post Communities 37 weeks ago 37 weeks ago answered
awaiting close
(10 points)
33255it won't let me restore a community Communities 38 weeks ago 38 weeks ago answered
awaiting close
(10 points)
33169Undeleting entries. Communities 40 weeks ago 39 weeks ago answered
awaiting close
(10 points)
32782how to retrieve saved draft? Entries 47 weeks ago 47 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 47 weeks ago 47 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 48 weeks ago 48 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 49 weeks ago 47 weeks ago answered
still needs help
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 50 weeks ago 3 days ago answered
awaiting close
(10 points)
32632Inbox message encoding issue General/Unknown 51 weeks ago 51 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 51 weeks ago 51 weeks ago open
(10 points)
32578Editing Issues Entries 53 weeks ago 53 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 55 weeks ago 55 weeks ago open
(10 points)
32497UTF-8 General/Unknown 55 weeks ago 54 weeks ago answered
still needs help
(10 points)
32184Redirect loop on login General/Unknown 61 weeks ago 33 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 66 weeks ago 66 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 68 weeks ago 2 weeks ago answered
awaiting close
(10 points)
31690Replies General/Unknown 68 weeks ago 2 weeks ago answered
awaiting close
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 70 weeks ago 70 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 73 weeks ago 2 weeks ago answered
awaiting close
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 76 weeks ago 61 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 77 weeks ago 77 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 82 weeks ago 76 weeks ago open
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 90 weeks ago 2 weeks ago answered
awaiting close
(10 points)
30796Entries and Replies. General/Unknown 91 weeks ago 91 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 99 weeks ago 94 weeks ago answered
still needs help
(10 points)
30376Email Reply HTML issues General/Unknown 102 weeks ago 102 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 102 weeks ago 102 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 103 weeks ago 15 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into &quot; when switching between modes Entries 104 weeks ago 104 weeks ago open
(10 points)
30250All posts reverting to one set date/time Entries 104 weeks ago 66 weeks ago answered
still needs help
(10 points)
30189Cannot delete inbox General/Unknown 105 weeks ago 23 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 106 weeks ago 2 weeks ago answered
awaiting close
(10 points)
30010editing posts Entries 109 weeks ago 94 weeks ago answered
still needs help
(10 points)
29929[Mark] importer duplicating entries Importer 111 weeks ago 4 days ago answered
still needs help
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 113 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 115 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 116 weeks ago 94 weeks ago answered
awaiting close
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 119 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29589[Chrome] Unable to post Entries 120 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29584icon display Styles 120 weeks ago 2 weeks ago answered
awaiting close
(10 points)
29562[Chrome] html to rich text Entries 120 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29549editing posts makes pictures disappear General/Unknown 121 weeks ago 20 weeks ago answered
awaiting close
(10 points)
29460Font Size General/Unknown 123 weeks ago 123 weeks ago open
(10 points)
29441can't receive only top level comment notifications Entries 124 weeks ago 2 days ago answered
awaiting close
(10 points)
29340Inline CSS on old video posts has stopped working Entries 127 weeks ago 127 weeks ago open
(10 points)
29209Expanding comments causes site footer to move. Site Interface 130 weeks ago 3 days ago answered
awaiting close
(10 points)
29127[Nav Strip] Navigation strip Styles 132 weeks ago 132 weeks ago open
(10 points)
29104Question marks in name field? Communities 132 weeks ago 132 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 134 weeks ago 134 weeks ago open
(10 points)
28103email notifications General/Unknown 143 weeks ago 143 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 144 weeks ago 144 weeks ago open
(10 points)
27696Can't edit entries Entries 146 weeks ago 136 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 146 weeks ago 3 days ago answered
awaiting close
(10 points)
26433Semagic client - cannot edit previous entries Entries 155 weeks ago 149 weeks ago answered
still needs help
(10 points)
23215Icons General/Unknown 183 weeks ago 2 days ago answered
awaiting close
(10 points)

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