Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 75 Unanswered, 25 Still need help, 424 Answered awaiting close, 524 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
29240Account Still in Extended Profile General/Unknown 1 day ago 1 day ago open
(7 points)
29237Displaying local time on entries Entries 2 days ago 2 days ago open
(10 points)
29229Big Mistake Entries 3 days ago 3 days ago open
(10 points)
29228URL change Feeds 3 days ago 3 days ago answered
awaiting close
(10 points)
29227Specifics of turning a community into a journal Communities 3 days ago 3 days ago open
(10 points)
29226Module problem Styles 3 days ago 3 days ago open
(10 points)
29222Navstrip classes/IDs Styles 4 days ago 4 days ago open
(10 points)
29220Hiding comments from individual journals in a community? Communities 5 days ago 5 days ago open
(10 points)
29216[pic#xxx] Icons not working. General/Unknown 6 days ago 6 days ago open
(10 points)
29212[Desktop View] side bars gone Styles 1 week ago 1 week ago open
(10 points)
29210Comment Count Communities 1 week ago 1 week ago open
(10 points)
29209Expanding comments causes site footer to move. Site Interface 1 week ago 1 week ago open
(10 points)
29208Change "Active"/Inactive Icons? General/Unknown 1 week ago 1 week ago open
(10 points)
29207locked out of account General/Unknown 1 week ago 1 week ago open
(10 points)
29193[Mobile View] reading on mobile devices Styles 1 week ago 1 week ago open
(10 points)
29187accidentally deleted inbox message General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
29179Login in problems General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
29174Duplicate Entries after running Importer Importer 1 week ago 1 week ago open
(10 points)
29173Suspicious Request From Strange Journal General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
29171[Mobile View] Responsive design breaks style Styles 1 week ago 1 week ago open
(10 points)
29157[Desktop View] Degraded columns in desktop display (Transmogrified) Styles 1 week ago 1 week ago open
(10 points)
29156Accidentally deleted all unopened messages General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
29155list of Locations is outdated General/Unknown 1 week ago 1 week ago answered
awaiting close
(10 points)
29152reason_hnr_feed URL changed Feeds 1 week ago 1 week ago answered
awaiting close
(10 points)
29138Problems with Private Messaging General/Unknown 2 weeks ago 1 week ago answered
awaiting close
(10 points)
29137[Mobile View] Style Transmogrified broke yesterday evening Styles 2 weeks ago 2 weeks ago open
(10 points)
29134All posts since Nov 26 are dated Nov. 30, 2013, 06:34 UTC. Entries 2 weeks ago 2 weeks ago open
(10 points)
29133[Desktop View] sidebar gone Styles 2 weeks ago 1 week ago answered
still needs help
(10 points)
29129[Out of Order] entry went missing after it was edited Entries 2 weeks ago 2 weeks ago open
(10 points)
29128[Nav Strip] disappearing navigation bar Styles 2 weeks ago 2 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 2 weeks ago 2 weeks ago open
(10 points)
29117tags and styles Styles 3 weeks ago 3 weeks ago open
(10 points)
29104Question marks in name field? Communities 3 weeks ago 3 weeks ago open
(10 points)
29095Switching journals breaks comment expansion General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
29081delete member-locked entries Communities 4 weeks ago 4 weeks ago open
(10 points)
29076This feed has moved Feeds 4 weeks ago 4 weeks ago open
(10 points)
29073Adding members with new community interface Communities 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
29065Uploading multiple icons General/Unknown 4 weeks ago 3 weeks ago answered
still needs help
(10 points)
29061Please Help Entries 4 weeks ago 5 days ago answered
still needs help
(10 points)
29055how do I post a story? General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29049100don_feed location changed Feeds 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29040Requesting the deletion of an OpenID account OpenID 4 weeks ago 4 weeks ago open
(10 points)
29035reading page feeds gone OpenID 4 weeks ago 4 weeks ago open
(10 points)
29017Entry's cut does not work in the Reading Page Communities 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
29015My IP address seems to be blocked General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
29013[pic#xxx] Icon keywords General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
29003Duplicates on AO3 Feeds For Glee and Teen Wolf Feeds 5 weeks ago 5 weeks ago open
(10 points)
28998Password General/Unknown 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28979feed change Feeds 5 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28950can't create a new account General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
28944Tracking notifications General/Unknown 6 weeks ago 6 weeks ago answered
awaiting close
(10 points)
28931I cannot change password because I am "banned by IP" General/Unknown 7 weeks ago 6 weeks ago answered
awaiting close
(10 points)
28915Dreamwidth not allowing me to change my e-mail General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28913site shrugs off log-in after a few minutes General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
28910Unable to update email. General/Unknown 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28901confirmation mail problem with myfastmail.com General/Unknown 7 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28874Trying to import community, comments fail to import Importer 7 weeks ago 5 weeks ago answered
still needs help
(10 points)
28867Can't access Reading Page, Archives Entries 7 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28853question about community Communities 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28834What's reason my email addres is uncomplite General/Unknown 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28833Kindly sir Cofirm my website Site Interface 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28774I can't post Entries 8 weeks ago 1 week ago answered
awaiting close
(10 points)
28766dreamwidth pages wont load General/Unknown 8 weeks ago 8 weeks ago open
(10 points)
28762Recovering deleted posts? Entries 8 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28748Rich Text not working Entries 8 weeks ago 1 week ago answered
awaiting close
(10 points)
28747Recover access to original dreamwidth account after LJ OpenID change OpenID 8 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28600wanting to close an old account General/Unknown 9 weeks ago 9 weeks ago answered
awaiting close
(10 points)
28595[CNI-LJ] Old comments not importing Importer 9 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28591The website in general General/Unknown 9 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28578Trouble logging in! General/Unknown 9 weeks ago 9 weeks ago open
(10 points)
28555I keep getting an error when trying to post a comment? General/Unknown 10 weeks ago 9 weeks ago answered
awaiting close
(10 points)
28538Cyrillic post titles with spaces are cut off when posting via email Entries 10 weeks ago 5 weeks ago answered
still needs help
(10 points)
28524more odd with posting pages General/Unknown 10 weeks ago 10 weeks ago open
(10 points)
28459My account won't let people send me private messages. General/Unknown 10 weeks ago 7 weeks ago answered
awaiting close
(10 points)
28451Tags - private and public General/Unknown 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
28446My icons are not being recognized in comments. General/Unknown 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
28432Import failure? Unknown reason why. General/Unknown 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
28416if you ban someone, do all their other journals get banned too? General/Unknown 10 weeks ago 10 weeks ago answered
awaiting close
(10 points)
28374Icons not loading General/Unknown 11 weeks ago 10 weeks ago answered
awaiting close
(10 points)
28359mass delete? Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
28336finished import doesn't show the imported entries Importer 11 weeks ago 11 weeks ago open
(10 points)
28316API for seeing comments on an entry? Entries 11 weeks ago 11 weeks ago answered
awaiting close
(10 points)
28280Importer has doubled significant content on my blog Importer 12 weeks ago 12 weeks ago open
(10 points)
28244RSS feeds changed for skin-deep-comic-feed Feeds 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
28190trying to get password/change password on free account General/Unknown 13 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28156Inbox Messages gone General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
28155Anonymous posting General/Unknown 13 weeks ago 5 weeks ago answered
awaiting close
(10 points)
28126[pic#xxx] After renaming, all icons resort to default in previous threads General/Unknown 13 weeks ago 13 weeks ago answered
still needs help
(10 points)
28105Email Notifications Problem General/Unknown 13 weeks ago 13 weeks ago answered
awaiting close
(10 points)
28103email notifications General/Unknown 13 weeks ago 13 weeks ago answered
still needs help
(10 points)
28095teacozy_feed Feeds 13 weeks ago 13 weeks ago answered
awaiting close
(10 points)
28078Cut tags in comments Entries 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
28063Default Icons After Paid Time Expires General/Unknown 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
28061It's not obvious to a free user that they can't track comment threads General/Unknown 14 weeks ago 14 weeks ago answered
awaiting close
(10 points)
28055I can't find my verification email that was sent when I first registered on here General/Unknown 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
28033domain names/paid accounts General/Unknown 14 weeks ago 13 weeks ago answered
awaiting close
(10 points)
27978My tags have disappeared General/Unknown 14 weeks ago 14 weeks ago open
(10 points)
27965OpenID editing comments OpenID 14 weeks ago 5 weeks ago answered
awaiting close
(10 points)
27948[Chrome] Icons again General/Unknown 15 weeks ago 11 weeks ago answered
still needs help
(10 points)
27930Need to change PW General/Unknown 15 weeks ago 13 weeks ago answered
awaiting close
(10 points)
27888Question regarding the heart bleed thing General/Unknown 15 weeks ago 15 weeks ago answered
awaiting close
(10 points)
27866beta journal posting issue General/Unknown 15 weeks ago 14 weeks ago answered
awaiting close
(10 points)
27864Inbox Messaging General/Unknown 15 weeks ago 15 weeks ago answered
awaiting close
(10 points)
27857[pic#xxx] When I choose an icon, it changes to my default icon General/Unknown 15 weeks ago 14 weeks ago answered
still needs help
(10 points)
27844[Chrome] User icon in beta update page keeps disappearing General/Unknown 15 weeks ago 11 weeks ago answered
still needs help
(10 points)
27813Icon reverting to default when commenting General/Unknown 16 weeks ago 15 weeks ago answered
awaiting close
(10 points)
27794Why are passwords limited to no more than 30 characters? General/Unknown 16 weeks ago 15 weeks ago answered
awaiting close
(10 points)
27755Reusing account names General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
27721i've been ip blocked? General/Unknown 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
27719comments not posting? Entries 16 weeks ago 16 weeks ago answered
awaiting close
(10 points)
27696Can't edit entries Entries 16 weeks ago 7 weeks ago answered
still needs help
(10 points)
27683IPad ? General/Unknown 16 weeks ago 12 weeks ago answered
awaiting close
(10 points)
27658Comments showing up on wrong entries General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
27649display in date order General/Unknown 17 weeks ago 16 weeks ago answered
still needs help
(10 points)
27581Setting up journal look and title General/Unknown 17 weeks ago 16 weeks ago answered
awaiting close
(10 points)
27560i cant post General/Unknown 17 weeks ago 17 weeks ago answered
awaiting close
(10 points)
27448removal of a post, link from your website Communities 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
27436can`t log in with new password on Kindle General/Unknown 18 weeks ago 17 weeks ago answered
still needs help
(10 points)
27385banning an ip address from an anonymous community Communities 18 weeks ago 18 weeks ago answered
awaiting close
(10 points)
27288'Cuts' problems. Entries 19 weeks ago 19 weeks ago answered
awaiting close
(10 points)
27257[Docs] Deleting access filters makes entries private Site Interface 19 weeks ago 19 weeks ago answered
awaiting close
(10 points)
27216[comment importing issues - LJ] Encoding problem Importer 19 weeks ago 19 weeks ago open
(10 points)
27200Profile asks for a 'state' regardless of country Site Interface 19 weeks ago 19 weeks ago answered
awaiting close
(10 points)
27185Import of inbox content Importer 20 weeks ago 19 weeks ago answered
awaiting close
(10 points)
27161Unable to view content - BoingBoing Entries 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
27095re: request #26989 Site Interface 20 weeks ago 18 weeks ago answered
awaiting close
(10 points)
27016Quick Question on Allowed HTML? Styles 20 weeks ago 20 weeks ago answered
awaiting close
(10 points)
26930[IJ] Importer not importing all of my content. Importer 21 weeks ago 21 weeks ago answered
still needs help
(10 points)
26820email entry out-of-order Entries 22 weeks ago 19 weeks ago answered
awaiting close
(10 points)
26619Open ID error OpenID 24 weeks ago 5 weeks ago answered
awaiting close
(10 points)
2659812 and 24-hour formatting Styles 24 weeks ago 23 weeks ago answered
awaiting close
(10 points)
26433Semagic client - cannot edit previous entries Entries 26 weeks ago 19 weeks ago answered
still needs help
(10 points)
26413[pic#xxx] Icon Keywording General/Unknown 26 weeks ago 26 weeks ago open
(10 points)
26406[XPOST-LJ] access filter glitches when crossposting Crossposting 26 weeks ago 19 weeks ago answered
awaiting close
(10 points)
26199Footer and Facebook Styles 28 weeks ago 27 weeks ago answered
awaiting close
(10 points)
26103[CNI-LJ] Journal comments - Failed Importer 29 weeks ago 29 weeks ago open
(10 points)
26013[CNI-LJ] Comments won't import Importer 29 weeks ago 29 weeks ago open
(10 points)
25686[CNI] Journal comments - Failed Importer 32 weeks ago 32 weeks ago open
(10 points)
25671Notification Tracking not notifying. General/Unknown 32 weeks ago 19 weeks ago answered
awaiting close
(10 points)
25399Possibility Of Importing Specfic Rather Than All Entries Importer 34 weeks ago 5 weeks ago answered
awaiting close
(10 points)
25342Notifs General/Unknown 35 weeks ago 19 weeks ago answered
awaiting close
(10 points)
25007[CNI-LJ] Journal comments - Failed Importer 37 weeks ago 35 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 39 weeks ago 26 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 41 weeks ago 19 weeks ago answered
awaiting close
(10 points)
24023[CNI-LJ] Failure to successfully import from an LJ comm Importer 42 weeks ago 32 weeks ago answered
still needs help
(10 points)
23634[CNI-LJ] Comment imports still not working. Importer 47 weeks ago 35 weeks ago answered
still needs help
(10 points)
23624Crossposting issues to LJ weird editing issues Crossposting 47 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23451Reply by email and Chinese characters General/Unknown 50 weeks ago 19 weeks ago answered
awaiting close
(10 points)
23432[also /file/edit] image postings are not initially viewable in reading pages General/Unknown 50 weeks ago 19 weeks ago answered
awaiting close
(10 points)
23413getting misdirected from "yes, I want to view this content" General/Unknown 51 weeks ago 50 weeks ago answered
still needs help
(10 points)
23318[/file/edit] Bulk Edit Files not working General/Unknown 52 weeks ago 5 weeks ago answered
awaiting close
(10 points)
23234Not receiving DW inbox notifs when tracking individual community threads General/Unknown 53 weeks ago 19 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 53 weeks ago 19 weeks ago answered
still needs help
(10 points)
23213Randomly loosing login General/Unknown 53 weeks ago 19 weeks ago answered
awaiting close
(10 points)
23207Notifications - AGAIN General/Unknown 53 weeks ago 19 weeks ago answered
awaiting close
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 54 weeks ago 50 weeks ago answered
awaiting close
(10 points)
23112Not getting notifications Re: #22993 General/Unknown 55 weeks ago 19 weeks ago answered
awaiting close
(10 points)
22560Timestamp Styles 59 weeks ago 57 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 85 weeks ago 28 weeks ago answered
still needs help
(10 points)
19447[fix-needed] importer creating duplicate entries Importer 88 weeks ago 19 weeks ago answered
still needs help
(10 points)

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