Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 70 Unanswered, 38 Still need help, 161 Answered awaiting close, 269 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
33445Posts randomly being deleted? Entries 1 day ago 1 day ago open
(7 points)
33440Cannot set up crosspost to livejournal Crossposting 2 days ago 2 days ago open
(9 points)
33439Carl Brandon Society blog feed Feeds 2 days ago 2 days ago answered
awaiting close
(9 points)
33424Inbox Timestamp General/Unknown 4 days ago 2 days ago answered
awaiting close
(10 points)
33421flashing side eye gif on comments, effect on disabilities Site Interface 5 days ago 1 day ago answered
still needs help
(10 points)
33420Logging Out (Continued) General/Unknown 5 days ago 5 days ago open
(10 points)
33405Whitenoise_feed URL change Feeds 6 days ago 6 days ago answered
still needs help
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 1 week ago 1 week ago open
(10 points)
33371Community Deleted Communities 1 week ago 1 week ago open
(10 points)
33365Duplicate entries Importer 1 week ago 1 week ago open
(10 points)
33362Can't Delete Post (Windows Phone) Site Interface 1 week ago 1 week ago open
(10 points)
33361Icon Browser Not Working on Entry Page (Windows Phone) Site Interface 1 week ago 1 week ago open
(10 points)
33356account purge General/Unknown 1 week ago 1 week ago open
(10 points)
33323Unable to make a sticky post Communities 2 weeks ago 2 weeks ago answered
awaiting close
(10 points)
33255it won't let me restore a community Communities 3 weeks ago 3 weeks ago answered
awaiting close
(10 points)
33236question about someone else being logged in General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
33235email confirmation General/Unknown 4 weeks ago 3 weeks ago answered
awaiting close
(10 points)
33205E-mail confirmation issues General/Unknown 4 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33169Undeleting entries. Communities 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33149Domain mapping does not work General/Unknown 5 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33063anti capacia General/Unknown 7 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33054Captcha General/Unknown 7 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33046Lost Entry Importer 7 weeks ago 7 weeks ago open
(10 points)
33006I can't see the captcha General/Unknown 8 weeks ago 4 weeks ago answered
awaiting close
(10 points)
33002Creating an account General/Unknown 8 weeks ago 4 weeks ago answered
awaiting close
(10 points)
32891Error msg: Firefox can't find the server at.... General/Unknown 10 weeks ago 4 weeks ago answered
awaiting close
(10 points)
32843Embedded images are broken in Firefox 44.0.2 General/Unknown 11 weeks ago 10 weeks ago answered
still needs help
(10 points)
32830XML-RPC is failing General/Unknown 12 weeks ago 6 weeks ago answered
awaiting close
(10 points)
32817Deletion Site Interface 12 weeks ago 12 weeks ago answered
awaiting close
(10 points)
32810Problem posting General/Unknown 12 weeks ago 7 weeks ago answered
awaiting close
(10 points)
32809Comments failing to import on one specific entry Importer 12 weeks ago 12 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 12 weeks ago 12 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 13 weeks ago 13 weeks ago open
(10 points)
32773*possible bug report* - Custom Icons Page says *all* the icons are user default. Styles 13 weeks ago 13 weeks ago answered
awaiting close
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 14 weeks ago 12 weeks ago answered
still needs help
(10 points)
32681Generator on DW Styles 15 weeks ago 14 weeks ago answered
awaiting close
(10 points)
32660@dreamwidth.org email not forwarding? General/Unknown 15 weeks ago 14 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 17 weeks ago 17 weeks ago open
(10 points)
32609Duplicate posts after running Importer several times Importer 17 weeks ago 17 weeks ago open
(10 points)
32604Language option Site Interface 17 weeks ago 16 weeks ago answered
awaiting close
(10 points)
32578Editing Issues Entries 18 weeks ago 18 weeks ago open
(10 points)
32565email containing non-ASCII character has weird character instead General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
32541no regiter validation email General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
32537Occasionally cannot receive DW PMs General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 20 weeks ago 20 weeks ago open
(10 points)
32513No captchas anywhere General/Unknown 20 weeks ago 20 weeks ago open
(10 points)
32497UTF-8 General/Unknown 20 weeks ago 19 weeks ago answered
still needs help
(10 points)
32261Duplicate entries/comments Importer 25 weeks ago 10 weeks ago answered
still needs help
(10 points)
32184Redirect loop on login General/Unknown 26 weeks ago 22 weeks ago answered
still needs help
(10 points)
32094Bluhost seems to be blocking email notifications General/Unknown 28 weeks ago 28 weeks ago open
(10 points)
31962Import is failed Importer 30 weeks ago 30 weeks ago open
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 31 weeks ago 31 weeks ago open
(10 points)
31768Notifications stopped working General/Unknown 33 weeks ago 33 weeks ago open
(10 points)
31690Replies General/Unknown 34 weeks ago 34 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
31499E-mail notifications General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 41 weeks ago 26 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 42 weeks ago 42 weeks ago open
(10 points)
31229second column in manage/circle/edit tables Site Interface 45 weeks ago 45 weeks ago open
(10 points)
31164Wrong encoding in e-mails General/Unknown 47 weeks ago 47 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 47 weeks ago 41 weeks ago open
(10 points)
30828Inserting a video General/Unknown 55 weeks ago 55 weeks ago answered
awaiting close
(10 points)
30817An error occurred with this webpage so it was reloaded. Communities 56 weeks ago 55 weeks ago open
(10 points)
30816[Hotmail] regaining access to account General/Unknown 56 weeks ago 47 weeks ago answered
awaiting close
(10 points)
30802Lack of notification General/Unknown 56 weeks ago 48 weeks ago answered
awaiting close
(10 points)
30797Post Comment box is too wide when viewing on mobile Site Interface 56 weeks ago 24 weeks ago answered
still needs help
(10 points)
30796Entries and Replies. General/Unknown 56 weeks ago 56 weeks ago open
(10 points)
30795question regarding account name availability General/Unknown 56 weeks ago 56 weeks ago answered
awaiting close
(10 points)
30787My reading page won't come up: General/Unknown 57 weeks ago 56 weeks ago answered
awaiting close
(10 points)
30774email forwarding General/Unknown 57 weeks ago 57 weeks ago open
(10 points)
30748Entries not showing up on reading page General/Unknown 58 weeks ago 58 weeks ago answered
awaiting close
(10 points)
30743Posting photos General/Unknown 58 weeks ago 58 weeks ago answered
awaiting close
(10 points)
30678duplicate entries Importer 59 weeks ago 50 weeks ago open
(10 points)
30615Deleted post General/Unknown 61 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30599logging in problem General/Unknown 62 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30573log in issues General/Unknown 62 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30536Question about sending PMs to users you've banned from your journal General/Unknown 63 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30528DW.org not loading at night General/Unknown 63 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30527Issues from CDN switch General/Unknown 63 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30496Can't make LJBook anymore General/Unknown 64 weeks ago 59 weeks ago answered
still needs help
(10 points)
30488Reading page issues General/Unknown 64 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30487Site display + expand + captcha General/Unknown 64 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30451comment content disappearing when I edit? General/Unknown 65 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30450i messed up ... I'm haertstitch General/Unknown 65 weeks ago 65 weeks ago answered
awaiting close
(10 points)
30429email reply is sending part of message incl email addresses General/Unknown 66 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30422Spotty Email Notifications General/Unknown 66 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30420Unable to change email address General/Unknown 66 weeks ago 66 weeks ago answered
awaiting close
(10 points)
30397Icons Suddenly Missing General/Unknown 66 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30388[Live.com] confirm email account General/Unknown 67 weeks ago 67 weeks ago answered
awaiting close
(10 points)
30376Email Reply HTML issues General/Unknown 67 weeks ago 67 weeks ago open
(10 points)
30371Double click to select an icon isn't working General/Unknown 67 weeks ago 67 weeks ago answered
awaiting close
(10 points)
30370[Live.com] stale account General/Unknown 67 weeks ago 60 weeks ago answered
awaiting close
(10 points)
30351[Hotmail] Password resets General/Unknown 68 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30348Bad Unicode Input error for good unicode input General/Unknown 68 weeks ago 22 weeks ago answered
awaiting close
(10 points)
30346Dreamwidth is not loading, but my internet connection is fine General/Unknown 68 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30338[Hotmail] i can't confirm my email General/Unknown 68 weeks ago 67 weeks ago answered
awaiting close
(10 points)
30334Not getting comment notification emails General/Unknown 68 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30332Lost password General/Unknown 68 weeks ago 67 weeks ago answered
awaiting close
(10 points)
30330[Hotmail] Not getting email to reset password. General/Unknown 68 weeks ago 42 weeks ago answered
awaiting close
(10 points)
30324[Hotmail] email notificaitons General/Unknown 68 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30323Delete General/Unknown 68 weeks ago 68 weeks ago answered
awaiting close
(10 points)
30317[Hotmail] Lost accounts due to Hotmail blocking General/Unknown 68 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30315Strange behaviors in create entries page (beta) on ipad General/Unknown 68 weeks ago 40 weeks ago answered
still needs help
(10 points)
30310[Hotmail] haven't received my registration verification email General/Unknown 69 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 69 weeks ago 69 weeks ago open
(10 points)
30279[Hotmail] not getting notifcations General/Unknown 69 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30275[live.com] Not receiving notification e-mails General/Unknown 69 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30273Set-up Fail: Since when is Missouri a "non-USA state"? General/Unknown 69 weeks ago 64 weeks ago answered
awaiting close
(10 points)
30272[Hotmail] microsoft doesn't get it General/Unknown 69 weeks ago 67 weeks ago answered
awaiting close
(10 points)
30268[Hotmail] I'm not getting emails from dreamwidth. General/Unknown 69 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30264Email Notification General/Unknown 69 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30258[Hotmail] Password recovery problems General/Unknown 69 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30250All posts reverting to one set date/time Entries 70 weeks ago 31 weeks ago answered
still needs help
(10 points)
30243UNWANTED INBOX NOTIFICATIONS General/Unknown 70 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30232[Hotmail] Email notifications not arriving General/Unknown 70 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30225unable to create new account General/Unknown 70 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30224Creating an account General/Unknown 70 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30221Userpic page has strange font and spacing General/Unknown 70 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30220Cannot create new journal General/Unknown 70 weeks ago 70 weeks ago answered
awaiting close
(10 points)
30218DW Noob, Need Help!! :~0 General/Unknown 70 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30217[Hotmail] email notification issue General/Unknown 70 weeks ago 69 weeks ago answered
awaiting close
(10 points)
30199did something accidentally General/Unknown 70 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30189Cannot delete inbox General/Unknown 71 weeks ago 48 weeks ago answered
still needs help
(10 points)
30184PSYCHOTIC html AGAIN General/Unknown 71 weeks ago 59 weeks ago answered
awaiting close
(10 points)
30158[CRI] Issue while renaming keywords General/Unknown 71 weeks ago 59 weeks ago answered
still needs help
(10 points)
30011Not importing all posts & adding comments to other posts Importer 74 weeks ago 74 weeks ago open
(10 points)
30010editing posts Entries 74 weeks ago 59 weeks ago answered
still needs help
(10 points)
29938[Chrome] Rich Text Not Working Entries 76 weeks ago 76 weeks ago open
(10 points)
29929importer duplicating entries Importer 76 weeks ago 48 weeks ago open
(10 points)
29880Validation E-mail General/Unknown 77 weeks ago 59 weeks ago answered
awaiting close
(10 points)
29849[Chrome] Still having problems posting entries with Chrome Entries 78 weeks ago 78 weeks ago open
(10 points)
29821Duplicated Entries Importer 79 weeks ago 61 weeks ago open
(10 points)
29762[Chrome] Unable to post with Google Chrome Entries 80 weeks ago 80 weeks ago open
(10 points)
29746Trouble posting to bakerstreet community General/Unknown 81 weeks ago 59 weeks ago answered
awaiting close
(10 points)
29732Lost automatic resize picture Entries 82 weeks ago 82 weeks ago open
(10 points)
29692[Chrome] Can't Make Entries Entries 83 weeks ago 67 weeks ago open
(10 points)
29621[Chrome] Can't update journal in Chrome Entries 84 weeks ago 83 weeks ago answered
still needs help
(10 points)
29589[Chrome] Unable to post Entries 85 weeks ago 83 weeks ago answered
still needs help
(10 points)
29584icon display Styles 85 weeks ago 85 weeks ago open
(10 points)
29575HTML heigh property being ignored in IMG General/Unknown 85 weeks ago 85 weeks ago open
(10 points)
29574[Chrome] Can't Make Entries Entries 85 weeks ago 83 weeks ago answered
still needs help
(10 points)
29562[Chrome] html to rich text Entries 86 weeks ago 83 weeks ago answered
still needs help
(10 points)
29549editing posts makes pictures disappear General/Unknown 86 weeks ago 83 weeks ago answered
still needs help
(10 points)
29541Site skin resets General/Unknown 86 weeks ago 59 weeks ago answered
still needs help
(10 points)
29460Font Size General/Unknown 89 weeks ago 89 weeks ago open
(10 points)
29454Inbox deletion is broken General/Unknown 89 weeks ago 89 weeks ago open
(10 points)
29447Font size on site has shrunk Styles 89 weeks ago 89 weeks ago answered
still needs help
(10 points)
29441can't receive only top level comment notifications Entries 89 weeks ago 89 weeks ago answered
still needs help
(10 points)
29428inbox/sent mail accessibility issues Site Interface 90 weeks ago 67 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 92 weeks ago 92 weeks ago open
(10 points)
29305Icon keywords and other relateted issues General/Unknown 93 weeks ago 93 weeks ago answered
awaiting close
(10 points)
29270Duplicate entries Importer 94 weeks ago 92 weeks ago answered
still needs help
(10 points)
29209Expanding comments causes site footer to move. Site Interface 95 weeks ago 90 weeks ago open
(10 points)
29174Duplicate Entries after running Importer Importer 96 weeks ago 96 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 97 weeks ago 97 weeks ago open
(10 points)
29104Question marks in name field? Communities 98 weeks ago 98 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 99 weeks ago 99 weeks ago open
(10 points)
28280Importer has doubled significant content on my blog Importer 107 weeks ago 107 weeks ago open
(10 points)
28103email notifications General/Unknown 108 weeks ago 108 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 109 weeks ago 109 weeks ago open
(10 points)
27948[Chrome] Icons again General/Unknown 109 weeks ago 106 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 111 weeks ago 101 weeks ago answered
still needs help
(10 points)
27649display in date order General/Unknown 111 weeks ago 111 weeks ago answered
still needs help
(10 points)
26930[IJ] Importer not importing all of my content. Importer 116 weeks ago 59 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 120 weeks ago 114 weeks ago answered
still needs help
(10 points)
24521[CNI-LJ] IMporter issues Importer 134 weeks ago 59 weeks ago answered
still needs help
(10 points)
24274Cyrillic search still does not work General/Unknown 135 weeks ago 114 weeks ago answered
awaiting close
(10 points)
23215Icons General/Unknown 148 weeks ago 114 weeks ago answered
still needs help
(10 points)
23167[CRI] Icon Renaming Issue + Icons Reverting to Default General/Unknown 149 weeks ago 144 weeks ago answered
awaiting close
(10 points)
20263[Fix in progress] Removal of Imported Content for personal journal Importer 180 weeks ago 123 weeks ago answered
still needs help
(10 points)

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