Request #41633

From:
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] oldhound
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-red
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Fri, 17 Apr 2020 09:32:03 GMT (264 weeks ago)
Status:
answered (still needs help)
Summary:
edit display name
Original Request:
I'm trying to edit the display name on my community "demonologistics" but it won't allow it. It says Display Name Your name contains invalid characters. You must visit the conversion page to convert it to Unicode.

But when I try to access the conversion page, I get a 404 error. Please help. Thank you.
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#123040)
Posted: Thu, 27 Oct 2022 06:11:58 GMT (132 weeks ago)
Hi there -

So sorry for the delay in getting a response to you - we were unsure of a way to make this work. However, as we have recently done some updates, you may be able to make the change to the community profile name now.

If you're still not able to make the update, let us know and we can take another crack at it.

Grazie,
H2
oldhound: (01.) [personal profile] oldhound - john constantine.
Comment (#123046)
Posted: Thu, 27 Oct 2022 06:28:10 GMT (132 weeks ago)
Hiya,

No worries about the delay. Unfortunately, it still isn't letting me change anything. It comes up with: Your name contains invalid characters. You must visit the conversion page to convert it to Unicode.

Then when I follow the link to the conversion page it comes up with a 404 error still.

Thank you for reaching out, though.
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