Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 95 Unanswered, 26 Still need help, 101 Answered awaiting close, 222 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 49003 | Edit | Communities | 15 hours ago | 15 hours ago | open (3 points) |
| 49001 | Community Style Change Glitch | General/Unknown | 1 day ago | 1 day ago | answered awaiting close (7 points) |
| 48994 | Not receiving notifications about posts | General/Unknown | 2 days ago | 2 days ago | open (10 points) |
| 48993 | Can't upload GIF | Entries | 2 days ago | 2 days ago | open (10 points) |
| 48986 | Community Style Change Glitch | General/Unknown | 4 days ago | 4 days ago | open (10 points) |
| 48982 | Dreamwidth layout broken. | General/Unknown | 5 days ago | 4 days ago | answered awaiting close (10 points) |
| 48975 | Unable to receive email notifications for tracked threads | General/Unknown | 5 days ago | 5 days ago | open (10 points) |
| 48967 | Hi please cancel my account thank you | General/Unknown | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 48965 | Can I remove Has Access To, not just hide it | General/Unknown | 1 week ago | 1 week ago | open (10 points) |
| 48963 | Can't use Tabula Rasa as a community theme | Styles | 1 week ago | 1 week ago | open (10 points) |
| 48952 | Can't untrack a thread | Entries | 1 week ago | 1 week ago | open (10 points) |
| 48947 | Remove tags? | Entries | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 48944 | Question About An Account | General/Unknown | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 48938 | community theme change glitch | General/Unknown | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48937 | Unable to update My Circle | General/Unknown | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48931 | Unable to remove other services from profile | Site Interface | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48929 | Unable to change styles for a community after using the Search or Show All | Styles | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48911 | Subscriptions and Email Confirmations Not Working | General/Unknown | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48910 | New tag system will not allow tags that have an apostrophe in them | Entries | 3 weeks ago | 2 weeks ago | answered still needs help (10 points) |
| 48908 | PSA: I found a somewhat viable workaround for the current style selection issue. | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48905 | Issues with customizing community's theme | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48901 | Issue with customizing journal styles for communities | General/Unknown | 3 weeks ago | 2 weeks ago | answered awaiting close (10 points) |
| 48898 | When I try to change the theme of my community, it changes my base journal | Communities | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48893 | addition to https://www.dreamwidth.org/support/see_request?id=48892 | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48892 | journal title section is glitched | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48888 | cannot modify access through "manage circle" page | General/Unknown | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48885 | unable to change style of community; changes journal style instead | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48881 | The 'styles' page won't let me apply a custom layout | Styles | 3 weeks ago | 2 weeks ago | open (10 points) |
| 48880 | Weird glitch when choosing page set up, journal style for communities | Styles | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48837 | 'All Ages' posts do not show on Latest Things feed | General/Unknown | 6 weeks ago | 6 weeks ago | open (10 points) |
| 48825 | Can't edit custom theme layer from Customize Options page | Styles | 7 weeks ago | 2 weeks ago | answered still needs help (10 points) |
| 48822 | ianwelsh-feed: update feed URL | Feeds | 7 weeks ago | 7 weeks ago | open (10 points) |
| 48819 | No longer receiving e-mail notifications | General/Unknown | 7 weeks ago | 7 weeks ago | open (10 points) |
| 48815 | bizarre issue where only a small amount of hex codes display wrong? | Entries | 7 weeks ago | 3 weeks ago | answered still needs help (10 points) |
| 48791 | Media tags on RSS-Feeds currently not supported (or working) | Feeds | 8 weeks ago | 8 weeks ago | open (10 points) |
| 48782 | Feed has changed URL (Homestuck 2: Beyond Canon) | Feeds | 9 weeks ago | 9 weeks ago | open (10 points) |
| 48705 | Captcha offered to the Mastodon instance I'm at | General/Unknown | 12 weeks ago | 12 weeks ago | answered still needs help (10 points) |
| 48611 | I'm having trouble creating a poll. | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 48610 | Button for dismissing login box is broken? | Site Interface | 15 weeks ago | 15 weeks ago | open (10 points) |
| 48605 | On mobile posts, any word containing "post-" breaks things | Entries | 15 weeks ago | 15 weeks ago | open (10 points) |
| 48564 | Bug When Approving Membership Request | Communities | 17 weeks ago | 12 weeks ago | answered still needs help (10 points) |
| 48562 | When posting by email, post-headers that appear after a "--" line are processed | Entries | 17 weeks ago | 17 weeks ago | open (10 points) |
| 48557 | posts by email don't have the right time | General/Unknown | 17 weeks ago | 17 weeks ago | open (10 points) |
| 48527 | Adding Squidgeworld to the "Other Services" options | General/Unknown | 19 weeks ago | 19 weeks ago | open (10 points) |
| 48510 | Feed renaming | Feeds | 20 weeks ago | 9 weeks ago | answered still needs help (10 points) |
| 48438 | Bug Report: HTML in Markdown issue | Entries | 22 weeks ago | 22 weeks ago | open (10 points) |
| 48433 | being logged out for no reason | General/Unknown | 22 weeks ago | 22 weeks ago | open (10 points) |
| 48427 | Unable to approve requests to join community | Communities | 23 weeks ago | 23 weeks ago | open (10 points) |
| 48391 | Administrator Overrides | Communities | 24 weeks ago | 24 weeks ago | open (10 points) |
| 48345 | Entry Deleted | Entries | 27 weeks ago | 27 weeks ago | open (10 points) |
| 48330 | Connection Lost upon clicking the comment button | Entries | 27 weeks ago | 27 weeks ago | open (10 points) |
| 48310 | Comments going to spam | General/Unknown | 28 weeks ago | 28 weeks ago | open (10 points) |
| 48201 | Non-responsive to window width | Site Interface | 31 weeks ago | 31 weeks ago | open (10 points) |
| 47826 | Navstrip bug: style=mine setting half sticky? | General/Unknown | 44 weeks ago | 44 weeks ago | answered still needs help (10 points) |
| 47804 | Cannot delete poll questions | General/Unknown | 44 weeks ago | 44 weeks ago | open (10 points) |
| 47509 | Feature suggestion: prefilling of fields in the Support Request | Site Interface | 54 weeks ago | 54 weeks ago | open (10 points) |
| 47506 | support for imgur video embeds? | Entries | 54 weeks ago | 54 weeks ago | open (10 points) |
| 47232 | Reply by e-mail in languages other than English | General/Unknown | 63 weeks ago | 63 weeks ago | open (10 points) |
| 47230 | Replying to comments via email to SMS address | General/Unknown | 63 weeks ago | 32 weeks ago | answered still needs help (10 points) |
| 47166 | image shrink CSS - turns off for set width, but not for set height | Entries | 66 weeks ago | 66 weeks ago | open (10 points) |
| 47136 | Tags in a community -- cannot go back more than skip 480 | General/Unknown | 66 weeks ago | 66 weeks ago | open (10 points) |
| 47015 | Summary/Details html does not work in Markdown comments | General/Unknown | 70 weeks ago | 70 weeks ago | open (10 points) |
| 47014 | Comments showing up several times despite being posted only once | General/Unknown | 70 weeks ago | 70 weeks ago | open (10 points) |
| 46930 | Dreamwidth hosted images can't be URL uploaded as icons | General/Unknown | 73 weeks ago | 73 weeks ago | open (10 points) |
| 46358 | 2001 has been lost? | Entries | 90 weeks ago | 90 weeks ago | open (10 points) |
| 46040 | link to ban/unban to the sitemap? | General/Unknown | 99 weeks ago | 99 weeks ago | open (10 points) |
| 46011 | Comments imported but not visible | Importer | 100 weeks ago | 68 weeks ago | answered still needs help (10 points) |
| 45945 | Custom style replaced without my say-so | Styles | 102 weeks ago | 102 weeks ago | open (10 points) |
| 45090 | Mobile posting via AT&T broken? | Entries | 119 weeks ago | 116 weeks ago | answered still needs help (10 points) |
| 44993 | Can't get multiple post-headers to work in email posting. | Entries | 120 weeks ago | 85 weeks ago | answered still needs help (10 points) |
| 44825 | I can't see all of my uploaded pictures. I can't go far back in my archive | General/Unknown | 124 weeks ago | 124 weeks ago | open (10 points) |
| 44737 | [Cyrillic] cyrillic character encoding screwed up all of a sudden | Site Interface | 127 weeks ago | 127 weeks ago | open (10 points) |
| 42387 | Custom Text Leaking from Journals I Don't Subscribe To | Site Interface | 198 weeks ago | 82 weeks ago | answered still needs help (10 points) |
| 42359 | [Cyrillic] encoding failure in comments in one of my posts | General/Unknown | 199 weeks ago | 84 weeks ago | answered still needs help (10 points) |
| 42347 | can't turn off notifications | General/Unknown | 199 weeks ago | 109 weeks ago | answered still needs help (10 points) |
| 42333 | Feature request - Telegram | General/Unknown | 200 weeks ago | 200 weeks ago | open (10 points) |
| 42256 | Bug in rendering logic for cut tags | Entries | 202 weeks ago | 115 weeks ago | answered still needs help (10 points) |
| 42076 | Images in portrait orientation rotated | Entries | 208 weeks ago | 109 weeks ago | answered still needs help (10 points) |
| 41787 | [Cyrillic] Inbox showing Cyrillic text as gibberish | General/Unknown | 213 weeks ago | 84 weeks ago | answered still needs help (10 points) |
| 41633 | edit display name | Communities | 217 weeks ago | 85 weeks ago | answered still needs help (10 points) |
| 41170 | Latest Things - nasty user | General/Unknown | 226 weeks ago | 226 weeks ago | open (10 points) |
| 40681 | Full Description of uploaded images | General/Unknown | 243 weeks ago | 243 weeks ago | open (10 points) |
| 40326 | paid communities and image hosting | General/Unknown | 256 weeks ago | 256 weeks ago | open (10 points) |
| 40298 | Add support for IndieAuth | OpenID | 257 weeks ago | 257 weeks ago | open (10 points) |
| 39347 | Bug report: Post-a-new-entry page - Mood | General/Unknown | 287 weeks ago | 113 weeks ago | answered still needs help (10 points) |
| 39032 | WebP Support | General/Unknown | 297 weeks ago | 297 weeks ago | open (10 points) |
| 38855 | [Cyrillic] Cannot change display name for community | Communities | 306 weeks ago | 306 weeks ago | open (10 points) |
| 38817 | duplicate id | OpenID | 308 weeks ago | 308 weeks ago | open (10 points) |
| 38082 | [Slug] Cannot set entry URL | Communities | 335 weeks ago | 335 weeks ago | open (10 points) |
| 38060 | Android scroll lock for comment text box on certain styles | Styles | 336 weeks ago | 53 weeks ago | answered still needs help (10 points) |
| 37786 | [Slug] Entry Link URL not working | Entries | 344 weeks ago | 124 weeks ago | answered still needs help (10 points) |
| 36731 | [Cyrillic] [Unicode] Edit profile | General/Unknown | 369 weeks ago | 369 weeks ago | open (10 points) |
| 36671 | [Cyrillic] Comments are not readable. | Importer | 371 weeks ago | 370 weeks ago | open (10 points) |
| 31148 | Encoding bug in FOAF XML - server response headers are declaring UTF8 | General/Unknown | 467 weeks ago | 462 weeks ago | open (10 points) |
| 12322 | how do I send cookies to the site owners? | General/Unknown | 649 weeks ago | 202 weeks ago | answered still needs help (10 points) |
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