Request #50513
From:
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Account Type:
Free Account
Dreamwidth:
Support category:
Time posted:
Sun, 28 Sep 2025 06:44:14 GMT (8 weeks ago)
Status:
Open
Summary:
Max challenge attempts exceeded error
Original Request:
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Hello there,
I've previously had some issues with accessing my account and was told that it's because Singapore IPs are flagged since there tends to be a correlation with spam. I'm now having another issue which is not being able to access my "Read" or even my own journal after login. The page will attempt to load for a few times (it appears to be constantly refreshing) until it stops and spits out this line: "Max challenge attempts exceeded. Please refresh the page to try again!"
Refreshing doesn't work, since it restarts the cycle all over again.
Do you know if there is any way to fix this?
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0
I've previously had some issues with accessing my account and was told that it's because Singapore IPs are flagged since there tends to be a correlation with spam. I'm now having another issue which is not being able to access my "Read" or even my own journal after login. The page will attempt to load for a few times (it appears to be constantly refreshing) until it stops and spits out this line: "Max challenge attempts exceeded. Please refresh the page to try again!"
Refreshing doesn't work, since it restarts the cycle all over again.
Do you know if there is any way to fix this?
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0
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