Request #44993

Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] thesaltinstitute
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-purple
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Mon, 21 Feb 2022 22:11:04 GMT (168 weeks ago)
Status:
answered (still needs help)
Summary:
Can't get multiple post-headers to work in email posting.
Original Request:
Hello,

I'm really struggling to figure out how to get post-headers to work when posting via email.

First I tried to post a private entry following the formatting indicated in the FAQ, with the post-header at the beginning of the email, with a blank line between it and the text of the entry,

"post-security: private

[text]
--"

And I got the following error message in return:

"There was an error during your email posting:

Access group(s) "private[text]--" not found. Your journal entry was posted to the other groups, or privately if no groups exist."

I did manage to solve this by putting the entry text in the email in proper HTML formatting, between paragraph tags and all.

But when I tried to at the same time set a different icon for the post, using the recommended formatting:

"post-icon: Keyword
post-security: private

[properly HTML formatted entry text]"

I get this error message:

"There was an error during your email posting:

Client error: Missing required argument(s)"

The keyword I used is the proper keyword for the icon I wanted to set, I checked. I can't make sense of why this doesn't work. Please help? Thank you.

(For the record I am using the default Samsung Email app, in case the problem is with how it handles email body formatting.)
Diagnostics: Mozilla/5.0 (Android 9; Mobile; rv:97.0) Gecko/97.0 Firefox/97.0
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#123051)
Posted: Thu, 27 Oct 2022 07:28:05 GMT (132 weeks ago)
Hi there -

So sorry for the delay in responding. Are you still having this issue posting by email? We've had some code changes pushed through that may have resolved this.

Grazie,
H2
thesaltinstitute: A brook bordered by moss-covered rocks. (Salt Institute) [personal profile] thesaltinstitute - The Salt Institute / Salts&
Comment (#123054)
Posted: Thu, 27 Oct 2022 09:40:35 GMT (132 weeks ago)
Hello!

Thank you so much for your response. I tried to send the same emails as I did last time.

I received the same error message as before for the non-HTML-formatted emails. (One almost immediately m, one after 45 minutes.)

I did not receive an error message for the email with a single post-header followed by HTML-formatted text, which had posted correctly last time, but this time it didn't post anything to my journal (or maybe hasn't yet, it has been about an hour).

I received an error message for the email with multiple post headers that read "Client error: This journal is temporarily in read-only mode.  Try again in a couple minutes.", after half an hour; probably a result of sending too many emails in too short a time.
thesaltinstitute: A brook bordered by moss-covered rocks. (Salt Institute) [personal profile] thesaltinstitute - The Salt Institute / Salts&
Comment (#123057)
Posted: Thu, 27 Oct 2022 11:47:49 GMT (132 weeks ago)
Update: I have now (an hour and a half later) received an error message for the email with a single post-header followed by HTML-formatted text, it now gives me the same error message I got for the email without the HTML formatting:

"There was an error during your email posting:

Access group(s) "private[text]--" not found. Your journal entry was posted to the other groups, or privately if no groups exist."
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