Request #50501
From:
Account Type:
Premium Paid Account
Dreamwidth:
Account Name:
wants_the_phd
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Email confirmed?
Yes
data version: 10
scheme:
tropo-red
Support category:
Time posted:
Tue, 23 Sep 2025 12:29:31 GMT (3 days ago)
Status:
Open
Summary:
Mobile view inaccessible
Original Request:
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As of a few days ago, I stopped being able to access mobile view on my phone. Here's a screenshot of what it looks like when I try to view an entry: https://wants-the-phd.dreamwidth.org/file/61406.jpg
I've gone into my settings to make sure "Disable mobile view on this device" is unchecked, and just to make sure, I checked it, saved, unchecked it, and saved again, testing the view each time.
The design responsiveness works correctly when viewing a journal. This extremely small resolution only appears to happen when I view an entry or the comments, as far as I can tell. My phone is running Android 12 and my browser is Chrome Ver. 140.0.7339.51.
Thank you!
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36
I've gone into my settings to make sure "Disable mobile view on this device" is unchecked, and just to make sure, I checked it, saved, unchecked it, and saved again, testing the view each time.
The design responsiveness works correctly when viewing a journal. This extremely small resolution only appears to happen when I view an entry or the comments, as far as I can tell. My phone is running Android 12 and my browser is Chrome Ver. 140.0.7339.51.
Thank you!
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36
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