Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 12 Unanswered, 7 Still need help, 0 Answered awaiting close, 19 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 50501 | Mobile view inaccessible | Site Interface | 2 days ago | 2 days ago | open (9 points) |
| 50493 | Icons page no longer supports at-symbol | Site Interface | 1 week ago | 1 week ago | open (10 points) |
| 50432 | Problem with removing interests from profile. | Site Interface | 3 weeks ago | 3 weeks ago | open (10 points) |
| 50389 | Can't answer replies from my email anymore | Site Interface | 5 weeks ago | 5 weeks ago | open (10 points) |
| 50270 | Icon upload fails at resize stage | Site Interface | 12 weeks ago | 12 weeks ago | open (10 points) |
| 50117 | bug? 'manage tags' won't multi-select non-adjacent tags for merging | Site Interface | 19 weeks ago | 18 weeks ago | answered still needs help (10 points) |
| 49831 | default CSS site skin not working | Site Interface | 31 weeks ago | 31 weeks ago | open (10 points) |
| 49827 | site layout breaking | Site Interface | 32 weeks ago | 32 weeks ago | open (10 points) |
| 49803 | Dreamwidth logos and entries not showing properly | Site Interface | 32 weeks ago | 32 weeks ago | answered still needs help (10 points) |
| 49795 | pages not loading correctly, community and user icons showing as broken | Site Interface | 32 weeks ago | 32 weeks ago | answered still needs help (10 points) |
| 49794 | Site only displaying basic html | Site Interface | 32 weeks ago | 32 weeks ago | answered still needs help (10 points) |
| 49793 | Loading issues | Site Interface | 32 weeks ago | 32 weeks ago | answered still needs help (10 points) |
| 49532 | Inconsistent application of bans in /read and /network feeds | Site Interface | 41 weeks ago | 41 weeks ago | open (10 points) |
| 49511 | Frequently being logged out | Site Interface | 42 weeks ago | 42 weeks ago | open (10 points) |
| 49106 | Issue on Ban and Unban Accounts | Site Interface | 61 weeks ago | 35 weeks ago | answered still needs help (10 points) |
| 49065 | "Edit Your Theme Layer" link on Customize Journal Style page missing layer ID# | Site Interface | 63 weeks ago | 63 weeks ago | open (10 points) |
| 47509 | Feature suggestion: prefilling of fields in the Support Request | Site Interface | 120 weeks ago | 120 weeks ago | open (10 points) |
| 44737 | [Cyrillic] cyrillic character encoding screwed up all of a sudden | Site Interface | 194 weeks ago | 194 weeks ago | open (10 points) |
| 42387 | Custom Text Leaking from Journals I Don't Subscribe To | Site Interface | 265 weeks ago | 148 weeks ago | answered still needs help (10 points) |
Receive notifications of support activity.
Return to the Support Area.