Request #41787

From:
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] archaicos
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-red
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Tue, 12 May 2020 14:46:28 GMT (260 weeks ago)
Status:
answered (still needs help)
Summary:
[Cyrillic] Inbox showing Cyrillic text as gibberish
Original Request:
For example, I have a post about this problem (https://archaicos.dreamwidth.org/44193.html).

It's titled, in Russian, "Враги сломали dw inbox".
The title shows as "Враги сломали dw inbox" in https://www.dreamwidth.org/inbox/.

But it's not just the titles. The comment bodies are also like that in Inbox.

IOW, somehow Unicode support has been broken.

This started less than 24 hours ago.

This problem reproduces on multiple PCs in the following combinations:
Windows7+Chrome, Windows7+IE11, Windows10+FireFox, Windows10+Edge, Ubuntu19.10+FireFox.

I believe, my dreamwidth account is subject to some novel A/B testing or has otherwise somehow been singled out in the past 24 hours or so.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36
archaicos: Шарж (Шарж) [personal profile] archaicos - archaicos
Comment (#110224)
Posted: Tue, 12 May 2020 17:29:56 GMT (260 weeks ago)
Interestingly, the problem can be seen when I view these pages:
https://www.dreamwidth.org/inbox/
https://www.dreamwidth.org/inbox/?view=sitenotices

But everything looks good when I view these pages:
https://www.dreamwidth.org/inbox/?view=entrycomment
https://www.dreamwidth.org/inbox/?view=unread

So, somehow some (but not all) Inbox pages screw up Unicode encdoing of the content.
jennifer: painting of a girl with flowing red hair looking out to sea (miranda) [personal profile] jennifer - Jennifer
Answer (#110364)
Posted: Sun, 17 May 2020 21:41:34 GMT (260 weeks ago)
Hi there!

We have received other reports of similar problems. We believe there is an encoding issue with some areas of the site following recent updates to the server.

Thank you for telling us about your issue. Hopefully we can solve the problem soon.

Best,
--Jen
archaicos: Шарж (Шарж) [personal profile] archaicos - archaicos
Comment (#110852)
Posted: Tue, 02 Jun 2020 01:47:11 GMT (258 weeks ago)
Still seeing corrupted titles in https://www.dreamwidth.org/inbox/?view=sitenotices on crosspost (from dw to lj) entries, e.g.:

Crosspost of Враги сломали dw inbox to archaicos@LiveJournal action failed.
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#123239)
Posted: Fri, 04 Nov 2022 08:28:57 GMT (131 weeks ago)
Hi there -

So sorry for the long delay. If you go here: https://www.dreamwidth.org/beta and turn on the 'New Inbox Page' beta, does this correct the issue with Cyrillic letters for inbox items?

Grazie,
H2
archaicos: Шарж (Шарж) [personal profile] archaicos - archaicos
Comment (#123250)
Posted: Sat, 05 Nov 2022 04:26:43 GMT (131 weeks ago)
Still seeing corrupted titles in https://www.dreamwidth.org/inbox/?view=sitenotices on crosspost (from dw to lj) entries, e.g.:

Crosspost of Враги сломали dw inbox to archaicos@LiveJournal action failed.
You must log in to answer Support requests.
Go to: previous open request, next open request
Return to the list of open requests.
Back to the Support Area.