Known Issues

If you have a question about how to do something on Dreamwidth, you can read or search the FAQs. If you can't find an answer, we'd be happy to help.

You can also check the dw_maintenance community for temporary or breaking issues.

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Current Issues:

Some users may be intermittantly receiving the "An internal server error occurred. Please try again later." message. The site sysadmins are actively diagnosing the issue and are hoping to have it resolved soon.

Some users may experience difficulties importing icons. Developers are aware of the situation and are working on resolving it.

Some users may be having issues with the reCAPTCHA at account creation. It can usually be fixed by repeated hard refreshes of the page.

Common problems:

The following is a list of the most common issues that users encounter on Dreamwidth. You may also wish to look at the Current Issues FAQ category, which has an expanded list of current issues. If you're experiencing one of these bugs, you don't need to open a request to report it. We already have it logged into our bug tracker, and we'll be fixing it as quickly as we can.

Email

• Users of AT&T, Yahoo, SBC Global, and Bell South may have intermittent problems receiving email from Dreamwidth, as these providers sometimes decide to block some or all mail from us. We're working to address the problem as much as we can.

Importer

• Common import failure issues
  
  
• Embedded media may not work on imported entries.
  
  
• Icon keywords with some UTF-8-encoded characters are failing to import properly.
  
  
• Tags you've deleted on the remote site may import along with tags that are used on your entries.

Crossposter

• Incorrect password errors
  
  
• Security settings might change on editing the post.

Profile

• Some HTML tags that users enter onto the profile will not properly display (such as table backgrounds and outlines).

Entries/Comments

• Some HTML tags that users enter in entries or comments will not properly display.
  
  
• When using the Previous and Next links to navigate items in your journal, you may be taken to the wrong entry.
  

Inbox/Comment Emails

• It is not yet possible to receive emailed notifications of comments you receive without that comment also being sent to your inbox.