Dreamwidth Support

Known Issues

If you have a question about how to do something on Dreamwidth, you can read or search the FAQs. If you can't find an answer, we'd be happy to help.

You can also check the [site community profile] dw_maintenance community for temporary or breaking issues.

Current Issues:
  • If you are importing your journal from LiveJournal and receive an error saying that you must agree to the Terms of Service, that error is being generated by LiveJournal, not by us! You'll have to log in to your LiveJournal account and accept the Terms of Service in order to import your journal.

Logging In
  • Some users are reporting difficulty staying logged in. This seems to be related to a recent update to the HTTPS Everywhere browser extension. Please consider opting in to Dreamwidth's HTTPS Everywhere beta. Otherwise, please manually edit URLs so that they read https:// not http://.

Communities
  • There are currently widespread issues with changing the membership settings for communities. We are working to investigate the cause and fix it. Until we are able to, please try changing the setting along with another and save the changes repeatedly. You may need to do this multiple times before it will save.


Common problems:

The following is a list of the most common issues that users encounter on Dreamwidth. You may also wish to look at the Current Issues FAQ category, which has an expanded list of current issues. If you're experiencing one of these bugs, you don't need to open a request to report it. We already have it logged into our bug tracker, and we'll be fixing it as quickly as we can.

Captcha
  • Sometimes the text-based captcha service fails to load or respond to a correct answer. If that happens to you, please reload the affected page and try again.

Importer

Crossposter

Icons

Profile

Entries/Comments

Inbox/Comment Emails

Last updated 28 Aug 2017

Ask a Question

If you can't find the answer to your question, you can open a support request for more help.

If you're looking for your current or past requests, you can use our History tool to search for them.