Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 81 Unanswered, 24 Still need help, 74 Answered awaiting close, 179 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 48901 | Issue with customizing journal styles for communities | General/Unknown | 9 hours ago | 9 hours ago | open (2 points) |
| 48898 | When I try to change the theme of my community, it changes my base journal | Communities | 1 day ago | 1 day ago | open (6 points) |
| 48894 | import from LJ | Importer | 2 days ago | 1 day ago | answered awaiting close (9 points) |
| 48893 | addition to https://www.dreamwidth.org/support/see_request?id=48892 | Styles | 2 days ago | 2 days ago | open (9 points) |
| 48892 | journal title section is glitched | Styles | 2 days ago | 2 days ago | open (10 points) |
| 48889 | garbled RSS feeds on network | Feeds | 2 days ago | 2 days ago | answered awaiting close (10 points) |
| 48888 | cannot modify access through "manage circle" page | General/Unknown | 2 days ago | 2 days ago | open (10 points) |
| 48885 | unable to change style of community; changes journal style instead | Styles | 3 days ago | 3 days ago | open (10 points) |
| 48881 | The 'styles' page won't let me apply a custom layout | Styles | 3 days ago | 3 days ago | open (10 points) |
| 48880 | Weird glitch when choosing page set up, journal style for communities | Styles | 3 days ago | 3 days ago | open (10 points) |
| 48875 | Tags not working with apostrophes | Entries | 5 days ago | 4 days ago | answered awaiting close (10 points) |
| 48867 | Cannot Untrack Threads | Entries | 6 days ago | 2 days ago | answered awaiting close (10 points) |
| 48857 | validation email not working | General/Unknown | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 48837 | 'All Ages' posts do not show on Latest Things feed | General/Unknown | 2 weeks ago | 2 weeks ago | open (10 points) |
| 48834 | How to make all past community posts private? | General/Unknown | 2 weeks ago | 1 week ago | answered awaiting close (10 points) |
| 48825 | Can't edit custom theme layer from Customize Options page | Styles | 3 weeks ago | 15 hours ago | answered awaiting close (10 points) |
| 48822 | ianwelsh-feed: update feed URL | Feeds | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48819 | No longer receiving e-mail notifications | General/Unknown | 3 weeks ago | 3 weeks ago | open (10 points) |
| 48815 | bizarre issue where only a small amount of hex codes display wrong? | Entries | 4 weeks ago | 20 hours ago | answered awaiting close (10 points) |
| 48791 | Media tags on RSS-Feeds currently not supported (or working) | Feeds | 5 weeks ago | 5 weeks ago | open (10 points) |
| 48782 | Feed has changed URL (Homestuck 2: Beyond Canon) | Feeds | 5 weeks ago | 5 weeks ago | open (10 points) |
| 48705 | Captcha offered to the Mastodon instance I'm at | General/Unknown | 8 weeks ago | 8 weeks ago | answered still needs help (10 points) |
| 48611 | I'm having trouble creating a poll. | General/Unknown | 11 weeks ago | 11 weeks ago | open (10 points) |
| 48610 | Button for dismissing login box is broken? | Site Interface | 11 weeks ago | 11 weeks ago | open (10 points) |
| 48605 | On mobile posts, any word containing "post-" breaks things | Entries | 11 weeks ago | 11 weeks ago | open (10 points) |
| 48564 | Bug When Approving Membership Request | Communities | 13 weeks ago | 9 weeks ago | answered still needs help (10 points) |
| 48562 | When posting by email, post-headers that appear after a "--" line are processed | Entries | 13 weeks ago | 13 weeks ago | open (10 points) |
| 48557 | posts by email don't have the right time | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 48527 | Adding Squidgeworld to the "Other Services" options | General/Unknown | 16 weeks ago | 16 weeks ago | open (10 points) |
| 48510 | Feed renaming | Feeds | 16 weeks ago | 6 weeks ago | answered still needs help (10 points) |
| 48438 | Bug Report: HTML in Markdown issue | Entries | 19 weeks ago | 19 weeks ago | open (10 points) |
| 48433 | being logged out for no reason | General/Unknown | 19 weeks ago | 19 weeks ago | open (10 points) |
| 48427 | Unable to approve requests to join community | Communities | 19 weeks ago | 19 weeks ago | open (10 points) |
| 48391 | Administrator Overrides | Communities | 21 weeks ago | 21 weeks ago | open (10 points) |
| 48345 | Entry Deleted | Entries | 23 weeks ago | 23 weeks ago | open (10 points) |
| 48330 | Connection Lost upon clicking the comment button | Entries | 23 weeks ago | 23 weeks ago | open (10 points) |
| 48310 | Comments going to spam | General/Unknown | 24 weeks ago | 24 weeks ago | open (10 points) |
| 48201 | Non-responsive to window width | Site Interface | 27 weeks ago | 27 weeks ago | open (10 points) |
| 47826 | Navstrip bug: style=mine setting half sticky? | General/Unknown | 41 weeks ago | 40 weeks ago | answered still needs help (10 points) |
| 47804 | Cannot delete poll questions | General/Unknown | 41 weeks ago | 41 weeks ago | open (10 points) |
| 47509 | Feature suggestion: prefilling of fields in the Support Request | Site Interface | 50 weeks ago | 50 weeks ago | open (10 points) |
| 47506 | support for imgur video embeds? | Entries | 51 weeks ago | 51 weeks ago | open (10 points) |
| 47232 | Reply by e-mail in languages other than English | General/Unknown | 60 weeks ago | 60 weeks ago | open (10 points) |
| 47230 | Replying to comments via email to SMS address | General/Unknown | 60 weeks ago | 28 weeks ago | answered still needs help (10 points) |
| 47166 | image shrink CSS - turns off for set width, but not for set height | Entries | 62 weeks ago | 62 weeks ago | open (10 points) |
| 47136 | Tags in a community -- cannot go back more than skip 480 | General/Unknown | 63 weeks ago | 63 weeks ago | open (10 points) |
| 47015 | Summary/Details html does not work in Markdown comments | General/Unknown | 67 weeks ago | 67 weeks ago | open (10 points) |
| 47014 | Comments showing up several times despite being posted only once | General/Unknown | 67 weeks ago | 67 weeks ago | open (10 points) |
| 46930 | Dreamwidth hosted images can't be URL uploaded as icons | General/Unknown | 69 weeks ago | 69 weeks ago | open (10 points) |
| 46358 | 2001 has been lost? | Entries | 87 weeks ago | 87 weeks ago | open (10 points) |
| 46040 | link to ban/unban to the sitemap? | General/Unknown | 96 weeks ago | 96 weeks ago | open (10 points) |
| 46011 | Comments imported but not visible | Importer | 97 weeks ago | 64 weeks ago | answered still needs help (10 points) |
| 45945 | Custom style replaced without my say-so | Styles | 98 weeks ago | 98 weeks ago | open (10 points) |
| 45090 | Mobile posting via AT&T broken? | Entries | 116 weeks ago | 113 weeks ago | answered still needs help (10 points) |
| 44993 | Can't get multiple post-headers to work in email posting. | Entries | 117 weeks ago | 82 weeks ago | answered still needs help (10 points) |
| 44825 | I can't see all of my uploaded pictures. I can't go far back in my archive | General/Unknown | 121 weeks ago | 121 weeks ago | open (10 points) |
| 44737 | [Cyrillic] cyrillic character encoding screwed up all of a sudden | Site Interface | 124 weeks ago | 124 weeks ago | open (10 points) |
| 42387 | Custom Text Leaking from Journals I Don't Subscribe To | Site Interface | 195 weeks ago | 78 weeks ago | answered still needs help (10 points) |
| 42359 | [Cyrillic] encoding failure in comments in one of my posts | General/Unknown | 195 weeks ago | 80 weeks ago | answered still needs help (10 points) |
| 42347 | can't turn off notifications | General/Unknown | 196 weeks ago | 106 weeks ago | answered still needs help (10 points) |
| 42333 | Feature request - Telegram | General/Unknown | 196 weeks ago | 196 weeks ago | open (10 points) |
| 42256 | Bug in rendering logic for cut tags | Entries | 199 weeks ago | 112 weeks ago | answered still needs help (10 points) |
| 42076 | Images in portrait orientation rotated | Entries | 205 weeks ago | 105 weeks ago | answered still needs help (10 points) |
| 41787 | [Cyrillic] Inbox showing Cyrillic text as gibberish | General/Unknown | 210 weeks ago | 80 weeks ago | answered still needs help (10 points) |
| 41633 | edit display name | Communities | 213 weeks ago | 82 weeks ago | answered still needs help (10 points) |
| 41170 | Latest Things - nasty user | General/Unknown | 223 weeks ago | 223 weeks ago | open (10 points) |
| 40681 | Full Description of uploaded images | General/Unknown | 239 weeks ago | 239 weeks ago | open (10 points) |
| 40326 | paid communities and image hosting | General/Unknown | 253 weeks ago | 253 weeks ago | open (10 points) |
| 40298 | Add support for IndieAuth | OpenID | 254 weeks ago | 254 weeks ago | open (10 points) |
| 39561 | Paging forward then back restores deleted DW Inbox | Site Interface | 277 weeks ago | 17 weeks ago | answered still needs help (10 points) |
| 39347 | Bug report: Post-a-new-entry page - Mood | General/Unknown | 283 weeks ago | 110 weeks ago | answered still needs help (10 points) |
| 39032 | WebP Support | General/Unknown | 293 weeks ago | 293 weeks ago | open (10 points) |
| 38855 | [Cyrillic] Cannot change display name for community | Communities | 302 weeks ago | 302 weeks ago | open (10 points) |
| 38817 | duplicate id | OpenID | 304 weeks ago | 304 weeks ago | open (10 points) |
| 38082 | [Slug] Cannot set entry URL | Communities | 332 weeks ago | 332 weeks ago | open (10 points) |
| 38060 | Android scroll lock for comment text box on certain styles | Styles | 333 weeks ago | 50 weeks ago | answered still needs help (10 points) |
| 37786 | [Slug] Entry Link URL not working | Entries | 341 weeks ago | 121 weeks ago | answered still needs help (10 points) |
| 36731 | [Cyrillic] [Unicode] Edit profile | General/Unknown | 366 weeks ago | 366 weeks ago | open (10 points) |
| 36671 | [Cyrillic] Comments are not readable. | Importer | 367 weeks ago | 367 weeks ago | open (10 points) |
| 31148 | Encoding bug in FOAF XML - server response headers are declaring UTF8 | General/Unknown | 464 weeks ago | 459 weeks ago | open (10 points) |
| 12322 | how do I send cookies to the site owners? | General/Unknown | 646 weeks ago | 199 weeks ago | answered still needs help (10 points) |
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