Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 154 Unanswered, 41 Still need help, 155 Answered awaiting close, 350 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 50141 | Email Confirmation Link does not work | General/Unknown | 5 days ago | 5 days ago | answered awaiting close (10 points) |
| 50131 | sending points anonymously | General/Unknown | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 50129 | kitten_break_feed is broken | Feeds | 1 week ago | 1 week ago | open (10 points) |
| 50128 | Broken Support Link | General/Unknown | 1 week ago | 1 week ago | open (10 points) |
| 50127 | Stay Logged In | General/Unknown | 1 week ago | 1 week ago | open (10 points) |
| 50121 | won't crosspost despite using date out of order | Crossposting | 1 week ago | 1 week ago | open (10 points) |
| 50120 | not receiving notifications from a specific community | General/Unknown | 2 weeks ago | 1 week ago | answered awaiting close (10 points) |
| 50118 | Search won't load any results | General/Unknown | 2 weeks ago | 1 week ago | answered awaiting close (10 points) |
| 50117 | bug? 'manage tags' won't multi-select non-adjacent tags for merging | Site Interface | 2 weeks ago | 1 week ago | answered still needs help (10 points) |
| 50115 | delete account | General/Unknown | 2 weeks ago | 2 weeks ago | answered awaiting close (10 points) |
| 50108 | Links all show up as “captcha check” | General/Unknown | 2 weeks ago | 2 weeks ago | answered awaiting close (10 points) |
| 50101 | Tracking Comments | General/Unknown | 2 weeks ago | 2 weeks ago | open (10 points) |
| 50099 | Captcha not working | General/Unknown | 3 weeks ago | 2 weeks ago | answered awaiting close (10 points) |
| 50085 | Password Problem/temporarily banned. | General/Unknown | 3 weeks ago | 3 weeks ago | answered awaiting close (10 points) |
| 50080 | New Feed Name? | Feeds | 3 weeks ago | 3 weeks ago | open (10 points) |
| 50051 | message saying "Sorry, the anti-spam test is not available right now" | General/Unknown | 4 weeks ago | 4 weeks ago | answered awaiting close (10 points) |
| 50049 | "Anti-Spam Test Not Available" message | General/Unknown | 4 weeks ago | 4 weeks ago | answered awaiting close (10 points) |
| 50035 | Doesn't appear to be updating. | Feeds | 4 weeks ago | 4 weeks ago | open (10 points) |
| 50031 | Cannot get past Captcha using Brave refreshing browser makes no diffrence | General/Unknown | 5 weeks ago | 5 weeks ago | open (10 points) |
| 50030 | Display name isn't showing up correctly. | General/Unknown | 5 weeks ago | 5 weeks ago | open (10 points) |
| 50020 | RTE option in comments? | General/Unknown | 5 weeks ago | 5 weeks ago | open (10 points) |
| 50019 | AO3 News feed has a new URL | Feeds | 5 weeks ago | 5 weeks ago | open (10 points) |
| 50009 | Exporter tool: Generated xml page opens in browser, but not downloadable | General/Unknown | 5 weeks ago | 2 weeks ago | open (10 points) |
| 49995 | Many of my posts are no longer there. | Entries | 6 weeks ago | 6 weeks ago | open (10 points) |
| 49963 | I am constantly being logged out | General/Unknown | 7 weeks ago | 7 weeks ago | answered still needs help (10 points) |
| 49955 | Private messages not working | General/Unknown | 7 weeks ago | 7 weeks ago | open (10 points) |
| 49943 | Your name contains invalid characters | General/Unknown | 8 weeks ago | 8 weeks ago | open (10 points) |
| 49923 | Display name not being able to be edited | General/Unknown | 9 weeks ago | 9 weeks ago | open (10 points) |
| 49911 | Changed location for Torat Albion | Feeds | 10 weeks ago | 10 weeks ago | open (10 points) |
| 49866 | "your name contains invalid characters" | General/Unknown | 13 weeks ago | 13 weeks ago | open (10 points) |
| 49846 | No email notifications for screened comments | General/Unknown | 13 weeks ago | 13 weeks ago | open (10 points) |
| 49844 | Reply to comment: Text editor selection doesn't work | Entries | 13 weeks ago | 13 weeks ago | answered still needs help (10 points) |
| 49838 | Your name contains invalid characters. You must visit the conversion page. | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49832 | Issues with icons not loading | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49831 | default CSS site skin not working | Site Interface | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49830 | Icons often not loading | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49828 | RSS Feeds Return 503 for Thunderbird | Feeds | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49827 | site layout breaking | Site Interface | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49820 | dreamwidth coding break for singapore user | General/Unknown | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49818 | RSS is not showing! | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49803 | Dreamwidth logos and entries not showing properly | Site Interface | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49797 | Poll submission broken more subtly | General/Unknown | 14 weeks ago | 14 weeks ago | open (10 points) |
| 49796 | Create Post draft not autosaved | General/Unknown | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49795 | pages not loading correctly, community and user icons showing as broken | Site Interface | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49794 | Site only displaying basic html | Site Interface | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49793 | Loading issues | Site Interface | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49792 | pages are entirely stripped of any layout design | General/Unknown | 14 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49787 | Journal style has gone away | General/Unknown | 15 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 49773 | No notification on replies to my comments | General/Unknown | 15 weeks ago | 15 weeks ago | open (10 points) |
| 49767 | Change in font size in entries compared to inbox? | Entries | 15 weeks ago | 15 weeks ago | open (10 points) |
| 49749 | utf convert | General/Unknown | 16 weeks ago | 16 weeks ago | open (10 points) |
| 49736 | utf8 convert | General/Unknown | 16 weeks ago | 16 weeks ago | open (10 points) |
| 49676 | Volunteering | General/Unknown | 18 weeks ago | 18 weeks ago | open (10 points) |
| 49675 | Change mailbox in profile if you have lost access to mailbox. | General/Unknown | 18 weeks ago | 18 weeks ago | open (10 points) |
| 49666 | API documentation | General/Unknown | 18 weeks ago | 18 weeks ago | answered still needs help (10 points) |
| 49596 | problem with layers | Styles | 21 weeks ago | 21 weeks ago | open (10 points) |
| 49565 | 504 Gateway Timeout ERROR while logging in | General/Unknown | 22 weeks ago | 22 weeks ago | open (10 points) |
| 49563 | Embed codes for Instagram don't seem to work | Entries | 22 weeks ago | 22 weeks ago | answered awaiting close (10 points) |
| 49545 | Cannot stay logged in | Entries | 23 weeks ago | 23 weeks ago | open (10 points) |
| 49532 | Inconsistent application of bans in /read and /network feeds | Site Interface | 23 weeks ago | 23 weeks ago | open (10 points) |
| 49511 | Frequently being logged out | Site Interface | 24 weeks ago | 24 weeks ago | open (10 points) |
| 49502 | RSS feed Moved | Feeds | 24 weeks ago | 24 weeks ago | open (10 points) |
| 49496 | Renaming RSS Feed | Feeds | 25 weeks ago | 25 weeks ago | open (10 points) |
| 49488 | Is there a way to bypass JPEG compression for image sharing? | General/Unknown | 25 weeks ago | 1 week ago | open (10 points) |
| 49469 | Feed location update fluentself-feed | Feeds | 26 weeks ago | 26 weeks ago | open (10 points) |
| 49400 | Modify source for https://dynamic-hubzilla-feed.dreamwidth.org/profile | Feeds | 29 weeks ago | 29 weeks ago | open (10 points) |
| 49391 | Broken feed/new link | Feeds | 29 weeks ago | 29 weeks ago | open (10 points) |
| 49355 | colossal_feed has a new URL | Feeds | 31 weeks ago | 31 weeks ago | open (10 points) |
| 49321 | Dress a day feed posting articles from gellerreport.com | Feeds | 33 weeks ago | 33 weeks ago | open (10 points) |
| 49253 | Syndicated post with embeds breaking page | General/Unknown | 36 weeks ago | 36 weeks ago | open (10 points) |
| 49221 | need to update RSS link for instapundit_feed | Feeds | 37 weeks ago | 37 weeks ago | open (10 points) |
| 49206 | Search robots don't see my journal?... | General/Unknown | 38 weeks ago | 37 weeks ago | open (10 points) |
| 49202 | Uploading Icons Turns Them Blurry | General/Unknown | 38 weeks ago | 38 weeks ago | open (10 points) |
| 49139 | Unable to edit Mini Bio | Communities | 42 weeks ago | 42 weeks ago | open (10 points) |
| 49106 | Issue on Ban and Unban Accounts | Site Interface | 43 weeks ago | 18 weeks ago | answered still needs help (10 points) |
| 49075 | can't untrack a thread | Entries | 45 weeks ago | 45 weeks ago | open (10 points) |
| 49065 | "Edit Your Theme Layer" link on Customize Journal Style page missing layer ID# | Site Interface | 46 weeks ago | 46 weeks ago | open (10 points) |
| 49048 | Would like to remove a sticky | Communities | 46 weeks ago | 46 weeks ago | answered still needs help (10 points) |
| 49042 | Icon Keywords Gibberish After Re-upping Premium Paid | General/Unknown | 47 weeks ago | 47 weeks ago | open (10 points) |
| 49025 | How to embed a Mastodon verification link? | Styles | 47 weeks ago | 47 weeks ago | open (10 points) |
| 49024 | viewing by access filter? used to be able to click, but isn't working? | Entries | 47 weeks ago | 47 weeks ago | open (10 points) |
| 48993 | Can't upload GIF | Entries | 49 weeks ago | 49 weeks ago | open (10 points) |
| 48952 | Can't untrack a thread | Entries | 50 weeks ago | 50 weeks ago | open (10 points) |
| 48911 | Subscriptions and Email Confirmations Not Working | General/Unknown | 52 weeks ago | 52 weeks ago | open (10 points) |
| 48822 | ianwelsh-feed: update feed URL | Feeds | 56 weeks ago | 56 weeks ago | open (10 points) |
| 48815 | bizarre issue where only a small amount of hex codes display wrong? | Entries | 56 weeks ago | 52 weeks ago | answered still needs help (10 points) |
| 48791 | Media tags on RSS-Feeds currently not supported (or working) | Feeds | 57 weeks ago | 57 weeks ago | open (10 points) |
| 48782 | Feed has changed URL (Homestuck 2: Beyond Canon) | Feeds | 58 weeks ago | 58 weeks ago | open (10 points) |
| 48705 | Captcha offered to the Mastodon instance I'm at | General/Unknown | 61 weeks ago | 61 weeks ago | answered still needs help (10 points) |
| 48564 | Bug When Approving Membership Request | Communities | 66 weeks ago | 14 weeks ago | answered still needs help (10 points) |
| 48562 | When posting by email, post-headers that appear after a "--" line are processed | Entries | 66 weeks ago | 66 weeks ago | open (10 points) |
| 48557 | posts by email don't have the right time | General/Unknown | 66 weeks ago | 66 weeks ago | open (10 points) |
| 48510 | Feed renaming | Feeds | 69 weeks ago | 58 weeks ago | answered still needs help (10 points) |
| 48438 | Bug Report: HTML in Markdown issue | Entries | 71 weeks ago | 71 weeks ago | open (10 points) |
| 48433 | being logged out for no reason | General/Unknown | 71 weeks ago | 71 weeks ago | open (10 points) |
| 48391 | Administrator Overrides | Communities | 73 weeks ago | 73 weeks ago | open (10 points) |
| 48345 | Entry Deleted | Entries | 76 weeks ago | 76 weeks ago | open (10 points) |
| 48330 | Connection Lost upon clicking the comment button | Entries | 76 weeks ago | 76 weeks ago | open (10 points) |
| 48310 | Comments going to spam | General/Unknown | 77 weeks ago | 77 weeks ago | open (10 points) |
| 47826 | Navstrip bug: style=mine setting half sticky? | General/Unknown | 93 weeks ago | 93 weeks ago | answered still needs help (10 points) |
| 47804 | Cannot delete poll questions | General/Unknown | 93 weeks ago | 93 weeks ago | open (10 points) |
| 47509 | Feature suggestion: prefilling of fields in the Support Request | Site Interface | 103 weeks ago | 103 weeks ago | open (10 points) |
| 47506 | support for imgur video embeds? | Entries | 103 weeks ago | 103 weeks ago | open (10 points) |
| 47232 | Reply by e-mail in languages other than English | General/Unknown | 112 weeks ago | 112 weeks ago | open (10 points) |
| 47230 | Replying to comments via email to SMS address | General/Unknown | 113 weeks ago | 81 weeks ago | answered still needs help (10 points) |
| 47166 | image shrink CSS - turns off for set width, but not for set height | Entries | 115 weeks ago | 115 weeks ago | open (10 points) |
| 47136 | Tags in a community -- cannot go back more than skip 480 | General/Unknown | 115 weeks ago | 115 weeks ago | open (10 points) |
| 47015 | Summary/Details html does not work in Markdown comments | General/Unknown | 119 weeks ago | 119 weeks ago | open (10 points) |
| 47014 | Comments showing up several times despite being posted only once | General/Unknown | 119 weeks ago | 119 weeks ago | open (10 points) |
| 46930 | Dreamwidth hosted images can't be URL uploaded as icons | General/Unknown | 122 weeks ago | 122 weeks ago | open (10 points) |
| 46358 | 2001 has been lost? | Entries | 139 weeks ago | 139 weeks ago | open (10 points) |
| 46040 | link to ban/unban to the sitemap? | General/Unknown | 148 weeks ago | 148 weeks ago | open (10 points) |
| 46011 | Comments imported but not visible | Importer | 149 weeks ago | 117 weeks ago | answered still needs help (10 points) |
| 45945 | Custom style replaced without my say-so | Styles | 151 weeks ago | 151 weeks ago | open (10 points) |
| 45090 | Mobile posting via AT&T broken? | Entries | 168 weeks ago | 166 weeks ago | answered still needs help (10 points) |
| 44993 | Can't get multiple post-headers to work in email posting. | Entries | 169 weeks ago | 134 weeks ago | answered still needs help (10 points) |
| 44825 | I can't see all of my uploaded pictures. I can't go far back in my archive | General/Unknown | 173 weeks ago | 173 weeks ago | open (10 points) |
| 44737 | [Cyrillic] cyrillic character encoding screwed up all of a sudden | Site Interface | 176 weeks ago | 176 weeks ago | open (10 points) |
| 42387 | Custom Text Leaking from Journals I Don't Subscribe To | Site Interface | 247 weeks ago | 131 weeks ago | answered still needs help (10 points) |
| 42359 | [Cyrillic] encoding failure in comments in one of my posts | General/Unknown | 248 weeks ago | 133 weeks ago | answered still needs help (10 points) |
| 42347 | can't turn off notifications | General/Unknown | 248 weeks ago | 158 weeks ago | answered still needs help (10 points) |
| 42333 | Feature request - Telegram | General/Unknown | 249 weeks ago | 249 weeks ago | open (10 points) |
| 42256 | Bug in rendering logic for cut tags | Entries | 251 weeks ago | 164 weeks ago | answered still needs help (10 points) |
| 42076 | Images in portrait orientation rotated | Entries | 257 weeks ago | 158 weeks ago | answered still needs help (10 points) |
| 41787 | [Cyrillic] Inbox showing Cyrillic text as gibberish | General/Unknown | 262 weeks ago | 133 weeks ago | answered still needs help (10 points) |
| 41633 | edit display name | Communities | 266 weeks ago | 134 weeks ago | answered still needs help (10 points) |
| 41170 | Latest Things - nasty user | General/Unknown | 275 weeks ago | 275 weeks ago | open (10 points) |
| 40298 | Add support for IndieAuth | OpenID | 306 weeks ago | 306 weeks ago | open (10 points) |
| 39347 | Bug report: Post-a-new-entry page - Mood | General/Unknown | 336 weeks ago | 162 weeks ago | answered still needs help (10 points) |
| 39032 | WebP Support | General/Unknown | 346 weeks ago | 346 weeks ago | open (10 points) |
| 38855 | [Cyrillic] Cannot change display name for community | Communities | 355 weeks ago | 355 weeks ago | open (10 points) |
| 38817 | duplicate id | OpenID | 357 weeks ago | 357 weeks ago | open (10 points) |
| 38082 | [Slug] Cannot set entry URL | Communities | 384 weeks ago | 384 weeks ago | open (10 points) |
| 38060 | Android scroll lock for comment text box on certain styles | Styles | 385 weeks ago | 102 weeks ago | answered still needs help (10 points) |
| 37786 | [Slug] Entry Link URL not working | Entries | 393 weeks ago | 173 weeks ago | answered still needs help (10 points) |
| 36731 | [Cyrillic] [Unicode] Edit profile | General/Unknown | 419 weeks ago | 418 weeks ago | open (10 points) |
| 36671 | [Cyrillic] Comments are not readable. | Importer | 420 weeks ago | 419 weeks ago | open (10 points) |
| 31148 | Encoding bug in FOAF XML - server response headers are declaring UTF8 | General/Unknown | 516 weeks ago | 511 weeks ago | open (10 points) |
| 12322 | [lore] how do I send cookies to the site owners? | General/Unknown | 698 weeks ago | 11 weeks ago | answered awaiting close (10 points) |
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