Request #48647

From:

liv

Account Type:

Paid Account

Dreamwidth:

Account Name:

liv

Style: (S2) core: public, layout: public, theme: none, user: custom

Email confirmed? Yes

cluster: 10

data version: 10

scheme: tropo-red

Media storage used: 6.594 MB (0.4%)

Support category:

Site Interface [Previous| Next]

Time posted:

Fri, 08 Mar 2024 12:06:07 GMT (62 weeks ago)

Status:

closed (1 point to

jennifer)

Summary:

403 errors

Original Request:

When I try to preview or post a comment, whether using QuickReply or the separate talkpost_do page, I get 403: Permission denied errors. These occur when logged in, when commenting on my own posts, and when commenting on public posts, so I do not think the problem is that I actually do not have permission. Usually I am able to post after refreshing the page a few times, and I don't lose the text of my comment. But I think this is a persistent but intermittent problem, rather than something that previously went wrong and is now resolved.

What further information do you need to be able to troubleshoot this? It's really quite annoying, though not absolutely fatal.

Diagnostics: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:123.0) Gecko/20100101 Firefox/123.0

Hi there!

One of our sysadmins identified a Cloudfront issue that we believe is responsible for the recurring 403s. It should be clearing up over the course of the next day or so. Thanks for letting us know about the problem!

Best,
--Jen

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