Request #40388

From:
069: (00) [personal profile] 069
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] 069
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 9
scheme: tropo-red
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Wed, 07 Aug 2019 05:28:46 GMT (300 weeks ago)
Status:
closed (10 points to [personal profile] highlander_ii)
Summary:
can't delete comments I make to my own journal entries
Original Request:
When I try to delete or screen a comment I've made to my own journal entry, I get the following error:

Error while trying to delete comment: Bad input: URL doesn't match journal owner)

Originally I thought this was due to using a name change token a couple months ago, but it's happening in new entries as well.

Can this be resolved on my end, somehow?
Diagnostics: Mozilla/5.0 (X11; CrOS x86_64 12105.100.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.144 Safari/537.36
069: (00) [personal profile] 069 - ᴊᴜʟɪᴀɴ (ɪʟʏᴀ) ᴅᴇᴠᴏʀᴀᴋ
Comment (#106518)
Posted: Wed, 07 Aug 2019 05:45:01 GMT (300 weeks ago)
Addendum: have tried making changes to all journal settings that seem like they could be relevant. No change to the issue.
069: (00) [personal profile] 069 - ᴊᴜʟɪᴀɴ (ɪʟʏᴀ) ᴅᴇᴠᴏʀᴀᴋ
Comment (#106653)
Posted: Tue, 27 Aug 2019 01:01:00 GMT (298 weeks ago)
Addendum part 2: I also can't track threads. The error I get is "invalid auth token".
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#119408)
Posted: Fri, 18 Mar 2022 08:13:16 GMT (164 weeks ago)
Hi there -

So sorry for the delay in getting a response to you. We've had several code updates that may have resolved this. Are you still experiencing this issue?

Grazie,
H2
069: (00) [personal profile] 069 - ᴊᴜʟɪᴀɴ (ɪʟʏᴀ) ᴅᴇᴠᴏʀᴀᴋ
Comment (#120447)
Posted: Tue, 12 Apr 2022 23:51:33 GMT (160 weeks ago)
Unfortunately, yes. The best I can figure is somewhere in the code the journal is still flagged with my previous username? I've learned to work around it.
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#126284)
Posted: Mon, 05 Jun 2023 21:33:30 GMT (101 weeks ago)
Hi there -

Thanks for getting back to us. One of our developers has figured out the issue and a fix should go into an up-coming code push. I'm not sure when it will happen, but keep an eye on https://dw_dev.dreamwidth.org for a code tour with the update.

In the meantime, if you turn off Javascript in your web browser, you'll be able to delete comments in your journal. It's a clunky work-around, but should be able to hold you over until the code update.

Grazie,
H2

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