Request #40388
From:
Account Type:
Free Account
Dreamwidth:
Support category:
Time posted:
Wed, 07 Aug 2019 05:28:46 GMT (300 weeks ago)
Status:
closed (10 points to
highlander_ii)
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Summary:
can't delete comments I make to my own journal entries
Original Request:
When I try to delete or screen a comment I've made to my own journal entry, I get the following error:
Error while trying to delete comment: Bad input: URL doesn't match journal owner)
Originally I thought this was due to using a name change token a couple months ago, but it's happening in new entries as well.
Can this be resolved on my end, somehow?
Diagnostics: Mozilla/5.0 (X11; CrOS x86_64 12105.100.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.144 Safari/537.36
Error while trying to delete comment: Bad input: URL doesn't match journal owner)
Originally I thought this was due to using a name change token a couple months ago, but it's happening in new entries as well.
Can this be resolved on my end, somehow?
Diagnostics: Mozilla/5.0 (X11; CrOS x86_64 12105.100.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.144 Safari/537.36
Addendum: have tried making changes to all journal settings that seem like they could be relevant. No change to the issue.
Addendum part 2: I also can't track threads. The error I get is "invalid auth token".
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Answer (#119408)
Posted: Fri, 18 Mar 2022 08:13:16 GMT (164 weeks ago)
Hi there -
So sorry for the delay in getting a response to you. We've had several code updates that may have resolved this. Are you still experiencing this issue?
Grazie,
H2
So sorry for the delay in getting a response to you. We've had several code updates that may have resolved this. Are you still experiencing this issue?
Grazie,
H2
Unfortunately, yes. The best I can figure is somewhere in the code the journal is still flagged with my previous username? I've learned to work around it.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Answer (#126284)
Posted: Mon, 05 Jun 2023 21:33:30 GMT (101 weeks ago)
Hi there -
Thanks for getting back to us. One of our developers has figured out the issue and a fix should go into an up-coming code push. I'm not sure when it will happen, but keep an eye on https://dw_dev.dreamwidth.org for a code tour with the update.
In the meantime, if you turn off Javascript in your web browser, you'll be able to delete comments in your journal. It's a clunky work-around, but should be able to hold you over until the code update.
Grazie,
H2
Thanks for getting back to us. One of our developers has figured out the issue and a fix should go into an up-coming code push. I'm not sure when it will happen, but keep an eye on https://dw_dev.dreamwidth.org for a code tour with the update.
In the meantime, if you turn off Javascript in your web browser, you'll be able to delete comments in your journal. It's a clunky work-around, but should be able to hold you over until the code update.
Grazie,
H2
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