Request #40206

Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] diabolicaloser
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-purple
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Sun, 23 Jun 2019 04:06:37 GMT (328 weeks ago)
Status:
closed (6 points to [personal profile] kaberett)
Summary:
New comment style looks horrible in mobile, general feedback
Original Request:
I am really not a fan of this new comment style. The text is incredibly small on my computer and very difficult to read, and you can't drag the text box in any direction except vertical.

Likewise, as seen in this picture, it's incredible wonky in mobile to the point of being downright ridiculous.

https://images.plurk.com/7gNL3amQN7HZ31aJhTRwtu.png

This is on firefox using an android phone.
Diagnostics: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36
jennifer: painting of a girl with flowing red hair looking out to sea (miranda) [personal profile] jennifer - Jennifer
Answer (#106043)
Posted: Sun, 23 Jun 2019 04:34:59 GMT (328 weeks ago)
Hi there!

Thanks for your report. We're receiving several comments about problems with small text size and we will try to get a fix out promptly. Keep an eye on https://dw-maintenance.dreamwidth.org/78131.html for updates.

As for the other layout issues, we had some transient issues with CSS not loading. Can you refresh and see if that part at least is fixed?

Thanks!
-Jen
diabolicaloser: (30) [personal profile] diabolicaloser - Osamu "Useless Bisexual" Dazai
Comment (#106045)
Posted: Sun, 23 Jun 2019 04:40:01 GMT (328 weeks ago)
I refreshed on mobile and it looks no different! "Check spelling" is still gigantic.

I also went ahead and tried how it looks in a different browser (firefox, on a PC) and it somehow looks even worse.

https://images.plurk.com/3Bs5y4Whct3PSTMCp8fadF.png
diabolicaloser: (30) [personal profile] diabolicaloser - Osamu "Useless Bisexual" Dazai
Comment (#106046)
Posted: Sun, 23 Jun 2019 04:49:19 GMT (328 weeks ago)
I did some experimenting, and found I can get the page to look as intended if I select "request desktop site". However, doing this means the text will not wrap to my phone screen, meaning I have to scroll horizontally and vertically back and forth to read anything, which isn't much of an improvement.

I have a feeling this is an issue with my browser's mobile view mode, but I can't think of how to fix it other than to maybe set the "Check spelling" text size to stay consistent with the text inside the buttons?
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support) [personal profile] kaberett - kaberett
Answer (#106077)
Posted: Sun, 23 Jun 2019 19:13:25 GMT (328 weeks ago)
Hi diabolicaloser,

There have been several more changes to the code since last update - can you let me know if you're still experiencing problems? If so I'll make sure the dev working on this is aware and can continue to use you as a test case!

Best wishes (and thanks for your patience while this is worked on),
-kaberett.
diabolicaloser: (30) [personal profile] diabolicaloser - Osamu "Useless Bisexual" Dazai
Comment (#106078)
Posted: Sun, 23 Jun 2019 21:12:46 GMT (328 weeks ago)
https://images.plurk.com/4bYeaUR9o1ADpkkAIN1MZC.png

I'd argue it actually looks worse on my screen now.

To compare, this is how it looks if I select "request desktop site": https://images.plurk.com/5ZOPWMfvpRzjFX961Q86WT.png
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support) [personal profile] kaberett - kaberett
Answer (#106094)
Posted: Mon, 24 Jun 2019 12:56:54 GMT (328 weeks ago)
You're quite right that this definitely shouldn't be happening! I'm not entirely clear on what's going wrong here, but I'm flagging this up to the dev who's taking lead on this project. Thanks for letting me know there's still a problem!

Best,
-kaberett

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