Request #43443

From:
Account Type:
Paid Account
Dreamwidth:
Account Name: [personal profile] igenlode
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: celerity-local
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Wed, 14 Apr 2021 11:02:41 GMT (242 weeks ago)
Status:
closed (1 point to [staff profile] mark)
Summary:
403 Forbidden on all journals
Original Request:
I've started getting 403 Forbidden errors on all journal pages, including my own -- I can post, but not check back on what I've just written.

Searching past support requests, e.g. https://www.dreamwidth.org/support/see_request?id=43221
suggests that the problem is with your internet provider taking exception to my internet provider. My current IP address is 79.65.92.81
Diagnostics: NetSurf/3.11 (RISC OS)
mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (pic#6498896) [staff profile] mark - Mark Smith
Answer (#114560)
Posted: Wed, 14 Apr 2021 14:59:27 GMT (242 weeks ago)
Hi there,

Last night we enabled some more "bot detection" rules to attempt to reduce spam against our servers, but it looks like your browser (NetSurf) is niche enough that it wasn't being considered a browser.

I've gone ahead and updated the rules to remove the particular strictness check against web browsers, so you should be able to browse Dreamwidth again. Please let us know if not.


Best,
    Mark Smith
      Dreamwidth Studios
igenlode: The pirate sloop 'Horizon' from "Treasures of the Indies" (brig, Horizon, ship) [personal profile] igenlode - Igenlode Wordsmith
Comment (#114564)
Posted: Wed, 14 Apr 2021 17:46:35 GMT (242 weeks ago)
Brilliant -- it worked.
Thanks a lot.

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