Request #40012
From:
Account Type:
Paid Account
Dreamwidth:
Support category:
Time posted:
Thu, 02 May 2019 12:15:46 GMT (333 weeks ago)
Status:
closed (10 points to
jennifer)
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Summary:
Inbox Items Not Responding
Original Request:
Good morning! I've run into an issue where items in my inbox cannot be deleted or marked as read. I first noticed it on 30 April around 6pm ET. Error is replicated in Chrome, Firefox, and Microsoft Edge.
Thanks!
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
Thanks!
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Answer (#105847)
Posted: Fri, 07 Jun 2019 20:39:22 GMT (328 weeks ago)
Hi, sparowe:
I apologize for the time it took to answer your question. If you're still having this error, can you tell us (by replying to this request) what error message you get when you try, if any?
Thanks --pauamma
I apologize for the time it took to answer your question. If you're still having this error, can you tell us (by replying to this request) what error message you get when you try, if any?
Thanks --pauamma
Unfortunately, no error message at all. I'm able to select the messages, but none of the actions (delete, mark as read) have any effect. The buttons even animate as if they're being "pressed", just no response.
Hi sparowe,
I'm in the process of closing old support requests that were never resolved. I'm sorry we weren't able to figure out why this was happening. There have been significant changes to the site code since you filed this request, so I hope the issue has been fixed.
Best,
--Jen
I'm in the process of closing old support requests that were never resolved. I'm sorry we weren't able to figure out why this was happening. There have been significant changes to the site code since you filed this request, so I hope the issue has been fixed.
Best,
--Jen
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