Support Requests
Open Support Requests
All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page
[ 19 Unanswered, 7 Still need help, 2 Answered awaiting close, 28 Total open ]
| ID# | Summary | Problem Area | Posted | Updated | Status |
|---|---|---|---|---|---|
| 50614 | images won't load | Entries | 1 day ago | 1 day ago | open (8 points) |
| 50611 | Community posts won't let users comment to 5000 without malfunctioning | Entries | 4 days ago | 4 days ago | open (10 points) |
| 50576 | All my entries have vanished | Entries | 1 week ago | 1 week ago | open (10 points) |
| 50572 | Icon for AO3 profile name does not show | Entries | 1 week ago | 1 week ago | answered awaiting close (10 points) |
| 50553 | Most of my journal has disappeared | Entries | 3 weeks ago | 3 weeks ago | open (10 points) |
| 50483 | Bare Markdown Links UC alpha Δ lc alpha in Post Source | Entries | 8 weeks ago | 8 weeks ago | open (10 points) |
| 49995 | Many of my posts are no longer there. | Entries | 30 weeks ago | 30 weeks ago | open (10 points) |
| 49844 | Reply to comment: Text editor selection doesn't work | Entries | 38 weeks ago | 38 weeks ago | answered still needs help (10 points) |
| 49767 | Change in font size in entries compared to inbox? | Entries | 40 weeks ago | 40 weeks ago | open (10 points) |
| 49563 | Embed codes for Instagram don't seem to work | Entries | 47 weeks ago | 47 weeks ago | answered awaiting close (10 points) |
| 49545 | Cannot stay logged in | Entries | 47 weeks ago | 47 weeks ago | open (10 points) |
| 49075 | can't untrack a thread | Entries | 70 weeks ago | 70 weeks ago | open (10 points) |
| 49024 | viewing by access filter? used to be able to click, but isn't working? | Entries | 72 weeks ago | 72 weeks ago | open (10 points) |
| 48993 | Can't upload GIF | Entries | 73 weeks ago | 73 weeks ago | open (10 points) |
| 48952 | Can't untrack a thread | Entries | 75 weeks ago | 75 weeks ago | open (10 points) |
| 48815 | bizarre issue where only a small amount of hex codes display wrong? | Entries | 81 weeks ago | 76 weeks ago | answered still needs help (10 points) |
| 48562 | When posting by email, post-headers that appear after a "--" line are processed | Entries | 90 weeks ago | 90 weeks ago | open (10 points) |
| 48438 | Bug Report: HTML in Markdown issue | Entries | 96 weeks ago | 96 weeks ago | open (10 points) |
| 48345 | Entry Deleted | Entries | 100 weeks ago | 100 weeks ago | open (10 points) |
| 48330 | Connection Lost upon clicking the comment button | Entries | 100 weeks ago | 100 weeks ago | open (10 points) |
| 47506 | support for imgur video embeds? | Entries | 127 weeks ago | 127 weeks ago | open (10 points) |
| 47166 | image shrink CSS - turns off for set width, but not for set height | Entries | 139 weeks ago | 139 weeks ago | open (10 points) |
| 46358 | 2001 has been lost? | Entries | 164 weeks ago | 164 weeks ago | open (10 points) |
| 45090 | Mobile posting via AT&T broken? | Entries | 193 weeks ago | 190 weeks ago | answered still needs help (10 points) |
| 44993 | Can't get multiple post-headers to work in email posting. | Entries | 194 weeks ago | 158 weeks ago | answered still needs help (10 points) |
| 42256 | Bug in rendering logic for cut tags | Entries | 276 weeks ago | 189 weeks ago | answered still needs help (10 points) |
| 42076 | Images in portrait orientation rotated | Entries | 282 weeks ago | 182 weeks ago | answered still needs help (10 points) |
| 37786 | [Slug] Entry Link URL not working | Entries | 418 weeks ago | 198 weeks ago | answered still needs help (10 points) |
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