Request #50610

From:
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] lanternal
Style: (S2) core: public, layout: public, theme: public, user: none
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-red
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Fri, 07 Nov 2025 18:33:54 GMT (3 weeks ago)
Status:
Open
Summary:
Unable to edit display name after using invalid characters
Original Request:
Hello! I put some invalid characters into my profile display name and now no longer have the option to change the display name. Instead I just see text telling me the name is invalid and needs to be converted. The conversion link doesn't go to a working page. Is it possible to get the name field reset so I can edit it again? Thanks!
Diagnostics: Mozilla/5.0 (iPhone; CPU iPhone OS 18_6_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/142.0.7444.128 Mobile/15E148 Safari/604.1
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