Request #49820

From:
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] tartechoisi
Style: (S2) core: public, layout: public, theme: public, user: none
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-red
Media storage used: 0.000 MB (0.0%)
Support category:
Time posted:
Wed, 12 Feb 2025 12:05:32 GMT (24 weeks ago)
Status:
answered (still needs help)
Summary:
dreamwidth coding break for singapore user
Original Request:
I am submitting this in place of the user it is effecting as they cannot use the site to get to the support menu.

https://imgur.com/QznIkn2 https://imgur.com/iLFqws7 site has performed like these images for past few days. Layout is broken and not loading correctly. If this is a code push issue, please advise.
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36
watersword: Keira Knightley, in Pride and Prejudice (2007), turning her head away from the viewer, the word "elizabeth" written near (Elizabeth: neck) [personal profile] watersword - Elizabeth Perry
Answer (#133029)
Posted: Wed, 12 Feb 2025 14:42:55 GMT (24 weeks ago)
Hi there! Thanks for the report. One of our sysadmins identified a flood of network requests that impacted the availability of our site, and deployed some countermeasures. If the problem comes back, let us know!

Best,
watersword
tartechoisi: (I want you to show me) [personal profile] tartechoisi - Amelie Anderson
Comment (#133033)
Posted: Thu, 13 Feb 2025 03:33:00 GMT (24 weeks ago)
Unfortunately, this does not seem to have solved their issue. I have asked them to describe more of the problem below.

Okay so the site has no skin at all firstly
All hover menus do not even show at all (icons, top menus etc )
Can't clear site inbox
All the site icons are missing (the small ones next to the name)
Replying to a thread directs to a new page instead of the usual popup
Clicking expand also redirects to a new page as if you clicked link
[9:26 PM]
Custom CSS still kinda works the alhaitham journal looks mostly normal
[9:26 PM]
But the comment pages are hella borked
[9:28 PM]
I think this might just be forced light mode?? But I dunno
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