Request #42076

From:
Account Type:
Free Account
Dreamwidth:
Account Name: [personal profile] indraja
Style: (S2) core: public, layout: public, theme: public, user: custom
Email confirmed? Yes
cluster: 10
data version: 10
scheme: tropo-purple
Media storage used: 158.426 MB (31.7%)
Support category:
Time posted:
Tue, 16 Jun 2020 11:59:23 GMT (256 weeks ago)
Status:
answered (still needs help)
Summary:
Images in portrait orientation rotated
Original Request:
My images taken in portrait orientation were displayed correctly in the entries. However now I see the same ones on their side when using different browsers. Is there any easier way to re-orient them, than changing each one in my computer and uploading them again?
Diagnostics: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0
highlander_ii: Josh Duhamel sitting in a wooden box ([Josh D] inna box, _support) [personal profile] highlander_ii - Highlander II
Answer (#120165)
Posted: Tue, 29 Mar 2022 02:13:13 GMT (163 weeks ago)
Hi there -

So sorry for the delay in getting a response to you. We've had several code updates that may have resolved this. Are you still experiencing this issue?

Grazie,
H2
indraja: (sidabrinis klevas) [personal profile] indraja - Indraja
Comment (#120221)
Posted: Tue, 29 Mar 2022 11:43:33 GMT (163 weeks ago)
Back then, I really edited and re-uploaded all the protrait-oriented images. Today, I've tested by uploading a new one, from the camera tha has the picture orientation embedded and was giving those problems. It seems to work now.
indraja: (sidabrinis klevas) [personal profile] indraja - Indraja
Comment (#120945)
Posted: Sun, 15 May 2022 10:11:02 GMT (156 weeks ago)
Hi again. In my last post, the photo number 4 should be in portrait orientation (and it would be displayed correctly say on Facebook). I'm afraid DW still can't recognise the embedded orientation that comes from camera reacting to gravity. https://indraja.dreamwidth.org/310243.html
You must log in to answer Support requests.
Go to: previous open request, next open request
Return to the list of open requests.
Back to the Support Area.