Request #45090

From:

karma_salmon

Account Type:

Paid Account

Dreamwidth:

Account Name:

karma_salmon

Style: (S2) core: public, layout: public, theme: public, user: custom

Email confirmed? Yes

cluster: 10

data version: 10

scheme: lynx

Media storage used: 0.000 MB (0.0%)

Support category:

Entries [Previous| Next]

Time posted:

Thu, 03 Mar 2022 02:57:39 GMT (166 weeks ago)

Status:

answered (still needs help)

Summary:

Mobile posting via AT&T broken?

Original Request:

Howdy!

I'm a big fan of using text-to-post and have had no trouble with it for years. The last time I was able to use this feature, though, was Monday 2/21. When I tried on 2/26 it wouldn't work and hasn't worked since.

I'm wondering: Is anyone else is reporting this issue?

I've made no changes to my phone or service. Here's the troubleshooting I've tried:

--Text-to-email from phone to DW Posting Address = NOPE, fails
--Text-to-email from phone to a Yahoo Address = YEP, works
--Email-to-post from different Yahoo Address to DW Posting Address = YEP, posted here no problem

I assume AT&T is being fussy about the DW address, but who knows!?

Thanks for your support,

//kms

Diagnostics: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36

Hi there!

No, we haven't received any other reports of problems like the one you describe. It sounds to me like something must have changed on AT&T's end, so I would check with them and hope you can find out more.

Best,
--Jen

Greetings!

AT&T did change over their SMS/MMS codes a while ago and finally canceled their legacy codes. It's phone number @ mms.att.net to your Dreamwidth address if you're sending via text message, and it's the same if you're sending to any other email address.

Best,
Sporky

Thanks for the reply. Text-to-email is working fine for other email recipients.

The failure is only happening with my DW address: [journal name+4 digit code]@post.dreamwidth.org

Is that the correct DW address & format?

Cheers,

//kms

FAQ Reference:
How can I email entries into my journal?

Greetings!

Yes, that's one of the correct Dreamwidth addresses and formats.

Could you try [journal name] @ post.dreamwidth.org
subject: +PINCode [entry title]

Or put the +PIN in the body, making sure to include the + with it to rule out some troubleshooting?

Best,
Sporky

Thanks, Sporky. Good suggestions.

I just tried both of those modifications and neither worked.

//kms

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