Request #2060

From:

jsem

Account Type:

Free Account

Dreamwidth:

Account Name:

jsem

Style: (S2) core: public, layout: public, theme: public, user: custom

Email confirmed? Yes

cluster: 10

data version: 10

scheme: tropo-red

Media storage used: 0.000 MB (0.0%)

Support category:

Styles [Previous| Next]

Time posted:

Tue, 30 Jun 2009 17:08:33 GMT (836 weeks ago)

Status:

closed (6 points to

ct)

Summary:

Minor Link List Issues

Original Request:

Whomever it may concern:

I've discovered today that I'm unable to link to any pages within my own journal on my link list. No matter what the url reads on the link list editing page, when I click on any links that are meant to navigate to something else in my journal the roll-over text reads the url of the page I am currently on and clicking any of the links simply acts as a refresh. For instance, say I put a link on the list reading "Introduction" and assign the url for my first entry. Looking at the link list page after saving, everything is in order. However, then I go into my journal and roll over the link to see the assigned url pop up as "http://jsem.dreamwidth.org" and clicking the link refreshes the page. I then navigate to another entry on my journal to find that now the roll-over text on the link reads the url of the page I am currently viewing.

This is only a minor issue, of course, but I felt it should be mentioned. I tend to make reference posts in my blogs which I like to be able to link in my sidebar for easy access. There may very well be something I'm missing or it might just be a minor coding issue somewhere. Either way, thanks for your time.

- J

Diagnostics: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11

Hi jsem!

Can you please provide the exact URL(s) you are inputting into the link list so that we may attempt to troubleshoot the issue you're having?

Thanx!

H2

Hey! Thanks for getting to this so quickly.

An example of a URL would be http://jsem.dreamwidth.org/2102.html for my introduction post. I've also tried with various other entries (http://jsem.dreamwidth.org/1571.html or http://jsem.dreamwidth.org/1045.html) and tag pages (http://jsem.dreamwidth.org/tag/about:+birds+collide or http://jsem.dreamwidth.org/tag/about:+let+it+rock) while I was testing the problem.

Thank you.
- J

Hi jsem,

I haven't been able to reproduce this problem on my testing accounts, so I haven't been able to figure out what's going on. Would it be possible for you to re-enable the link list on your journal so we can see what it's doing? Thanks.

Best,
-ysa

I've re-enabled the link list for you. Linking to specific entries seems to be working now, or at least the introduction link works. However, there is also a tag link on the list, which is still having the problem I mentioned. I'm guessing it might have something to do with the format of tag page urls but I have no idea why that should make any difference.

Thanks for the help.
- J

Hi jsem,

As it turns out, you've found a bug, so thank you for bringing it to our attention. We appreciate your patience while we investigated.

It looks like the problem is that URLs in the links list can't contain "about:". To get your links to work, you should replace the colon in the URL with the code %3A . For example, instead of linking to http://jsem.dreamwidth.org/tag/about:+birds+collide you would link to http://jsem.dreamwidth.org/tag/about%3A+birds+collide . Alternately, you could rename your tags to something that doesn't contain "about:".

I hope this fixes the problem for you.

Regards,
CT

Thank you very much for all of your time and the information. This was very helpful and easily one of the best support team experiences I've ever had.

Thanks again.
- J

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