Why do I get an invalid password error when logging in when I am certain my password is correct?

Under some circumstances, if you're trying to log in — even with a password you know is correct — your browser will give you an invalid password error.

From what we've been able to determine, this problem is related to the use of any one of several different password-storing or cookie-blocking browser extensions, including (but probably not limited to):

* 1Password
* Disconnect Me
* Facebook Disconnect
* Twitter Disconnect

If you're having this problem, and you have one of those extensions installed, try updating it to the most recent version available and try again. If it still doesn't work, you should try temporarily disabling your browser extensions, logging into the site and choosing the "Remember Me" option, then re-enabling your extensions. You'll need to re-disable your extensions any time you have to log in in the future.

You may also have some success by visiting the Login page directly rather than using the login form in the site header or on the journal navigation strip.

Last Activity:
March 8th, 2013 (denise)


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