I can't customize after deleting a layer and I get an error.

This issue has been resolved. If you encounter this error, please contact Dreamwidth Support for assistance.

Issue
This happens when you don't have a layout layer (style) defined and try to use the customization interface. The error you are seeing should say something like "Sorry, there was a problem" and not give any further information.

Workaround
  • Go to the Advanced Customization area.
  • Optional: Create a new style, select layers, etc. if you want a customized style.
  • Click the "Use" button for one of the preloaded styles.

This should resolve your problem. Please contact Support if you have any further issues.

Last Activity: December 28th, 2011 (denise)



Licensing

Back to the full FAQ list. Return to the Search Page. Need more help? Go to the Support Area.