Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 55 Unanswered, 23 Still need help, 79 Answered awaiting close, 157 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
36781font display on mobile General/Unknown 17 hours ago 17 hours ago open
(3 points)
36780Not Always Right & sister site feed updates Feeds 17 hours ago 17 hours ago open
(3 points)
36778One of my administrators cannot access community Communities 1 day ago 1 day ago open
(6 points)
36776Can't see my journal anymore, but can see other pages on DW General/Unknown 1 day ago 1 day ago open
(6 points)
36771Messages General/Unknown 2 days ago 1 day ago answered
still needs help
(10 points)
36770Кнопка СОХРАНИТЬ не работает General/Unknown 2 days ago 2 days ago open
(10 points)
36767Can't post w Chrome in Windows 10 Entries 3 days ago 3 days ago open
(10 points)
36758restricting community membership Communities 4 days ago 4 days ago open
(10 points)
36757Can't set community as moderated membership Communities 4 days ago 4 days ago open
(10 points)
36755I can't find my community in search engines General/Unknown 4 days ago 4 days ago open
(10 points)
36754problems with import Importer 5 days ago 5 days ago open
(10 points)
36752can't login now General/Unknown 5 days ago 5 days ago open
(10 points)
36750Name change Feeds 5 days ago 5 days ago answered
still needs help
(10 points)
36740[Chrome RTE] Cannot type an entry to post Entries 1 week ago 1 week ago open
(10 points)
36732Failure to POST to http://www.dreamwidth.org/manage/icons Site Interface 1 week ago 1 week ago open
(10 points)
36731[Unicode] Edit profile General/Unknown 1 week ago 6 days ago open
(10 points)
36726Inbox notifs not hitting email General/Unknown 1 week ago 1 week ago open
(10 points)
36725Managing tags after importing General/Unknown 1 week ago 4 days ago open
(10 points)
36724NET::ERR_CERT_COMMON_NAME_INVALID General/Unknown 1 week ago 1 week ago open
(10 points)
36716Importing communities from Livejournal failure: administrator-locked security Importer 1 week ago 1 week ago open
(10 points)
36710No comments, tag failures Importer 1 week ago 1 week ago open
(10 points)
36692OpenID doesn't work anymore OpenID 2 weeks ago 1 week ago answered
still needs help
(10 points)
36690Not receiving emails General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
36687Can't re-import edited LJ entries? Importer 2 weeks ago 2 weeks ago open
(10 points)
36671Comments are not readable. Importer 2 weeks ago 2 weeks ago open
(10 points)
36667[dupes] Importer Duplicates Entries Importer 2 weeks ago 2 weeks ago open
(10 points)
36267Fuzzy feed URL deduper edge case: perlbuzz vs. perlbuzzmechanix Feeds 5 weeks ago 5 weeks ago open
(10 points)
36177Images not scaling in Venture Styles 6 weeks ago 6 weeks ago open
(10 points)
35960About Renaming (or similar?) General/Unknown 8 weeks ago 8 weeks ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 9 weeks ago 9 weeks ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 9 weeks ago 9 weeks ago answered
still needs help
(10 points)
35921Parse error Feeds 10 weeks ago 3 weeks ago answered
still needs help
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 12 weeks ago 12 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 12 weeks ago 12 weeks ago answered
still needs help
(10 points)
35821Problem with Icons / saving & uploading Site Interface 13 weeks ago 13 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
35780Entry fails to crosspost to LJ Crossposting 14 weeks ago 14 weeks ago open
(10 points)
35722Unable to access a page Entries 16 weeks ago 15 weeks ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 17 weeks ago 17 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 18 weeks ago 18 weeks ago open
(10 points)
35630[INBOX] Entire Inbox Deleted General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 19 weeks ago 16 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 19 weeks ago 11 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 19 weeks ago 19 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 19 weeks ago 19 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 19 weeks ago 19 weeks ago open
(10 points)
35526[Duplicate Notifs -> No Notifs] Notifications General/Unknown 20 weeks ago 18 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 21 weeks ago 21 weeks ago open
(10 points)
35181API information Site Interface 25 weeks ago 25 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 26 weeks ago 26 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 27 weeks ago 27 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 28 weeks ago 28 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 28 weeks ago 28 weeks ago open
(10 points)
34759Question about raw-code tags Entries 30 weeks ago 16 weeks ago answered
still needs help
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 39 weeks ago 39 weeks ago open
(10 points)
33947UTF-8 error Entries 42 weeks ago 42 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 49 weeks ago 49 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 52 weeks ago 2 weeks ago answered
still needs help
(10 points)
32780Can't edit entry from mobile phone Entries 64 weeks ago 64 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 65 weeks ago 65 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 66 weeks ago 64 weeks ago answered
still needs help
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 72 weeks ago 72 weeks ago open
(10 points)
32497UTF-8 - LJBook General/Unknown 72 weeks ago 71 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 83 weeks ago 83 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 87 weeks ago 87 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 93 weeks ago 78 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 94 weeks ago 94 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 99 weeks ago 93 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 116 weeks ago 111 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 121 weeks ago 19 minutes ago answered
still needs help
(10 points)
30010editing posts Entries 126 weeks ago 111 weeks ago answered
still needs help
(10 points)
29340Inline CSS on old video posts has stopped working Entries 144 weeks ago 144 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 149 weeks ago 149 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 151 weeks ago 151 weeks ago open
(10 points)
28103email notifications General/Unknown 160 weeks ago 160 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 163 weeks ago 153 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 172 weeks ago 166 weeks ago answered
still needs help
(10 points)

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