Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 54 Unanswered, 22 Still need help, 237 Answered awaiting close, 313 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
36527HTTPS Everywhere not disabled General/Unknown 19 minutes ago 19 minutes ago open
(1 point)
36526Probelm with creating account General/Unknown 1 hour ago 1 hour ago open
(1 point)
36523Abrupt line breaks Styles 11 hours ago 11 hours ago open
(2 points)
36520Recently updated filter broken in directory search Communities 14 hours ago 14 hours ago open
(3 points)
36518change time zone of timestamp on posts? Styles 18 hours ago 18 hours ago open
(4 points)
36517Transferring access from OpenID to main account OpenID 23 hours ago 23 hours ago open
(4 points)
36510can I recover lost entry by accessing the autosaved copy? General/Unknown 1 day ago 1 day ago open
(7 points)
36508[mark] Disappearing comment(s) Entries 1 day ago 1 day ago open
(8 points)
36506email notification General/Unknown 2 days ago 2 days ago open
(9 points)
36500LJ Import- doesn't import communities subscribed to Importer 2 days ago 2 days ago open
(10 points)
36494Can't change mood themes Styles 2 days ago 2 days ago answered
still needs help
(10 points)
36476Search for entry Entries 3 days ago 2 days ago answered
still needs help
(10 points)
36469not my sticky post stuck to the top of my reading page General/Unknown 3 days ago 2 days ago open
(10 points)
36325photos Entries 1 week ago 5 days ago answered
still needs help
(10 points)
36267Fuzzy feed URL deduper edge case: perlbuzz vs. perlbuzzmechanix Feeds 1 week ago 1 week ago open
(10 points)
36177Images not scaling in Venture Styles 2 weeks ago 2 weeks ago open
(10 points)
35960About Renaming (or similar?) General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 5 weeks ago 5 weeks ago answered
still needs help
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 8 weeks ago 8 weeks ago answered
still needs help
(10 points)
35831Autoformatting inserts unnecessary BRs Entries 8 weeks ago 8 weeks ago answered
still needs help
(10 points)
35821Problem with Icons / saving & uploading Site Interface 8 weeks ago 8 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 9 weeks ago 9 weeks ago open
(10 points)
35780Entry fails to crosspost to LJ Crossposting 9 weeks ago 9 weeks ago open
(10 points)
35723Quick Reply Acting Up General/Unknown 11 weeks ago 11 weeks ago open
(10 points)
35722Unable to access a page Entries 11 weeks ago 11 weeks ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 11 weeks ago 11 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 13 weeks ago 13 weeks ago open
(10 points)
35656Links to media aren't crossposted properly Importer 14 weeks ago 14 weeks ago open
(10 points)
35630[INBOX] Entire Inbox Deleted General/Unknown 14 weeks ago 14 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 15 weeks ago 12 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 15 weeks ago 6 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 15 weeks ago 15 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 15 weeks ago 15 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 15 weeks ago 15 weeks ago open
(10 points)
35526[Duplicate Notifs -> No Notifs] Notifications General/Unknown 15 weeks ago 14 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
35181API information Site Interface 21 weeks ago 21 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 22 weeks ago 21 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 22 weeks ago 22 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 23 weeks ago 23 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 24 weeks ago 24 weeks ago open
(10 points)
34759Question about raw-code tags Entries 25 weeks ago 12 weeks ago answered
still needs help
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
33947UTF-8 error Entries 38 weeks ago 38 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 45 weeks ago 45 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 46 weeks ago 46 weeks ago open
(10 points)
33420Logging Out (Continued) General/Unknown 48 weeks ago 37 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 48 weeks ago 48 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 60 weeks ago 60 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 60 weeks ago 60 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 60 weeks ago 60 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 62 weeks ago 60 weeks ago answered
still needs help
(10 points)
32626controlling style in links from Mobile reading page Styles 64 weeks ago 64 weeks ago open
(10 points)
32578Editing Issues Entries 65 weeks ago 65 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 67 weeks ago 67 weeks ago open
(10 points)
32497UTF-8 General/Unknown 68 weeks ago 67 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 78 weeks ago 78 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 83 weeks ago 83 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 88 weeks ago 73 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 90 weeks ago 90 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 94 weeks ago 89 weeks ago open
(10 points)
31131Can't read entries Entries 95 weeks ago 17 hours ago answered
still needs help
(10 points)
30496Can't make LJBook anymore General/Unknown 112 weeks ago 107 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 116 weeks ago 116 weeks ago open
(10 points)
30010editing posts Entries 122 weeks ago 107 weeks ago answered
still needs help
(10 points)
29460Font Size General/Unknown 136 weeks ago 136 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 140 weeks ago 140 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 144 weeks ago 144 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 147 weeks ago 147 weeks ago open
(10 points)
28103email notifications General/Unknown 156 weeks ago 155 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 157 weeks ago 157 weeks ago open
(10 points)
27696Can't edit entries Entries 158 weeks ago 149 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 168 weeks ago 162 weeks ago answered
still needs help
(10 points)

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