Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 54 Unanswered, 20 Still need help, 58 Answered awaiting close, 132 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
35978Can't delete, add, or edit icons Site Interface 1 day ago 1 day ago open
(6 points)
35962charm command terminal blog client General/Unknown 3 days ago 3 days ago open
(10 points)
35961cloudflare tor General/Unknown 3 days ago 3 days ago open
(10 points)
35960About Renaming (or similar?) General/Unknown 3 days ago 3 days ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 1 week ago 1 week ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 1 week ago 1 week ago answered
still needs help
(10 points)
35912"date out of order" entries not importing; XMLRPC failure Importer 2 weeks ago 2 weeks ago open
(10 points)
35896Can't post too-long comments from tablet Site Interface 2 weeks ago 2 weeks ago open
(10 points)
35879Tag hierarchy view? Entries 3 weeks ago 3 weeks ago open
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 4 weeks ago 4 weeks ago answered
still needs help
(10 points)
35831Autoformatting inserts unnecessary BRs Entries 4 weeks ago 4 weeks ago answered
still needs help
(10 points)
35821Problem with Icons / saving & uploading Site Interface 4 weeks ago 4 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
35811Can't see my recent entries Entries 5 weeks ago 4 weeks ago answered
still needs help
(10 points)
35801[HTTPS Beta] Https everywhere problem General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
35780Entry fails to crosspost to LJ Crossposting 5 weeks ago 5 weeks ago open
(10 points)
35749there is no access to all my records General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
35727Connection not secure? Crossposting 7 weeks ago 7 weeks ago open
(10 points)
35723Quick Reply Acting Up General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
35722Unable to access a page Entries 7 weeks ago 7 weeks ago answered
still needs help
(10 points)
35721Repeat Request #35477. Import completed correctly, but resumed again and again. Importer 7 weeks ago 3 days ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 8 weeks ago 8 weeks ago open
(10 points)
35685possible commenting bug General/Unknown 9 weeks ago 9 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 9 weeks ago 9 weeks ago open
(10 points)
35656Links to media aren't crossposted properly Importer 10 weeks ago 10 weeks ago open
(10 points)
35630Entire Inbox Deleted General/Unknown 10 weeks ago 10 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 10 weeks ago 8 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 11 weeks ago 2 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 11 weeks ago 11 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 11 weeks ago 11 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 11 weeks ago 11 weeks ago open
(10 points)
35526Notifications General/Unknown 11 weeks ago 9 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 12 weeks ago 12 weeks ago open
(10 points)
35181API information Site Interface 17 weeks ago 17 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 17 weeks ago 17 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 18 weeks ago 18 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 20 weeks ago 20 weeks ago open
(10 points)
34759Question about raw-code tags Entries 21 weeks ago 7 weeks ago answered
still needs help
(10 points)
34179Community Post Not Showing on Reading List Communities 30 weeks ago 30 weeks ago open
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 31 weeks ago 31 weeks ago open
(10 points)
33947UTF-8 error Entries 34 weeks ago 34 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 41 weeks ago 41 weeks ago open
(10 points)
33543Uploads don't appear to save General/Unknown 41 weeks ago 41 weeks ago open
(10 points)
33420Logging Out (Continued) General/Unknown 44 weeks ago 33 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 44 weeks ago 44 weeks ago open
(10 points)
32782how to retrieve saved draft? Entries 56 weeks ago 56 weeks ago open
(10 points)
32780Can't edit entry from mobile phone Entries 56 weeks ago 56 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 56 weeks ago 56 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 57 weeks ago 55 weeks ago answered
still needs help
(10 points)
32632Inbox message encoding issue General/Unknown 60 weeks ago 60 weeks ago open
(10 points)
32626controlling style in links from Mobile reading page Styles 60 weeks ago 60 weeks ago open
(10 points)
32578Editing Issues Entries 61 weeks ago 61 weeks ago open
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 63 weeks ago 63 weeks ago open
(10 points)
32497UTF-8 General/Unknown 63 weeks ago 62 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 74 weeks ago 74 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 79 weeks ago 79 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 84 weeks ago 69 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 86 weeks ago 86 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 90 weeks ago 85 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 107 weeks ago 102 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 112 weeks ago 112 weeks ago open
(10 points)
30010editing posts Entries 118 weeks ago 103 weeks ago answered
still needs help
(10 points)
29460Font Size General/Unknown 132 weeks ago 132 weeks ago open
(10 points)
29340Inline CSS on old video posts has stopped working Entries 135 weeks ago 135 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 140 weeks ago 140 weeks ago open
(10 points)
29104Question marks in name field? Communities 141 weeks ago 141 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 142 weeks ago 142 weeks ago open
(10 points)
28103email notifications General/Unknown 152 weeks ago 151 weeks ago answered
still needs help
(10 points)
27978My tags have disappeared General/Unknown 152 weeks ago 152 weeks ago open
(10 points)
27696Can't edit entries Entries 154 weeks ago 145 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 164 weeks ago 157 weeks ago answered
still needs help
(10 points)

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