Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 86 Unanswered, 25 Still need help, 101 Answered awaiting close, 212 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
36998Consistently unable to access random pages General/Unknown 2 hours ago 2 hours ago open
(1 point)
36997Is there a way to change access to multiple entries at once? Importer 3 hours ago 3 hours ago open
(1 point)
36995Reading page General/Unknown 4 hours ago 4 hours ago open
(1 point)
36993saving entries/comments from a protected community Communities 16 hours ago 16 hours ago open
(3 points)
36990Unscreen Comments Entries 1 day ago 1 day ago open
(6 points)
36989Account General/Unknown 1 day ago 16 hours ago answered
still needs help
(6 points)
36987I can't insert youtube embedded video General/Unknown 2 days ago 2 days ago open
(10 points)
36986Journal style Styles 2 days ago 2 days ago open
(10 points)
36985Can't see all the comments General/Unknown 2 days ago 2 days ago open
(10 points)
36982flickr video embed code not working. Entries 3 days ago 3 days ago open
(10 points)
36978embded youtube in comment Site Interface 3 days ago 3 days ago open
(10 points)
36976comment showing with paragraph breaks in inbox, without on entry Entries 3 days ago 3 days ago open
(10 points)
36968Video Embed from IMDb Not Working Entries 5 days ago 5 days ago open
(10 points)
36965Bandcamp player embed issue Entries 1 week ago 1 week ago open
(10 points)
36953Line breaks in comments General/Unknown 1 week ago 1 week ago open
(10 points)
36939User icon images all have the same file name, on a per-user basis General/Unknown 1 week ago 1 week ago open
(10 points)
36930Profile Error in Linkification - Edinburgh General/Unknown 1 week ago 1 week ago open
(10 points)
36929Viewing Posts In A Specific Tag In Chronological Order Entries 1 week ago 1 week ago open
(10 points)
36926Community Mood Theme Doesn't Display on Personal Reading Page Communities 1 week ago 1 week ago open
(10 points)
36925I try to change community settings to moderated joining, but it won't stick. Communities 1 week ago 1 week ago open
(10 points)
36924past posts General/Unknown 1 week ago 1 week ago open
(10 points)
36913Cannot change membership settings Communities 2 weeks ago 2 weeks ago open
(10 points)
36912Embedding media from Google Drive General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
36908Ban and Unban Accounts Communities 2 weeks ago 5 days ago open
(10 points)
36907Post-via-email: set security to multiple access groups? General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
36892girlgeniuscomics_feed is broken Feeds 2 weeks ago 2 weeks ago open
(10 points)
36887Creating new community does not retain moderation selection Communities 2 weeks ago 2 weeks ago open
(10 points)
36881[Chrome] I can't post new entries Entries 2 weeks ago 2 weeks ago open
(10 points)
36876Font in edit entry box is too small Entries 2 weeks ago 2 weeks ago open
(10 points)
36874Are JPEG images being recompressed? Entries 2 weeks ago 2 weeks ago open
(10 points)
36871Error password General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
36870Cut tags not working properly Entries 3 weeks ago 3 weeks ago open
(10 points)
36841Earliest years of LJ not importing Importer 3 weeks ago 3 weeks ago open
(10 points)
36837Odd Tag Filtering Problem in Imported Posts Importer 3 weeks ago 3 weeks ago open
(10 points)
36830I have duplicate entries Importer 3 weeks ago 3 weeks ago open
(10 points)
36824Comments never came over Importer 4 weeks ago 4 weeks ago open
(10 points)
36801[Mark] Duplicate Community Entries Importer 4 weeks ago 1 week ago answered
still needs help
(10 points)
36799[Chrome] cannot create a new post Entries 4 weeks ago 4 weeks ago open
(10 points)
36786Profile didn't import Importer 4 weeks ago 4 weeks ago open
(10 points)
36781font display on mobile General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
36780Not Always Right & sister site feed updates Feeds 5 weeks ago 5 weeks ago open
(10 points)
36778One of my administrators cannot access community Communities 5 weeks ago 5 weeks ago open
(10 points)
36767Can't post w Chrome in Windows 10 Entries 5 weeks ago 5 weeks ago open
(10 points)
36758restricting community membership Communities 5 weeks ago 5 weeks ago open
(10 points)
36757Can't set community as moderated membership Communities 5 weeks ago 5 weeks ago open
(10 points)
36755I can't find my community in search engines General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
36754problems with import Importer 5 weeks ago 5 weeks ago open
(10 points)
36750Name change Feeds 5 weeks ago 5 weeks ago answered
still needs help
(10 points)
36740[Chrome RTE] Cannot type an entry to post Entries 5 weeks ago 5 weeks ago open
(10 points)
36732Failure to POST to http://www.dreamwidth.org/manage/icons Site Interface 6 weeks ago 6 weeks ago open
(10 points)
36731[Unicode] Edit profile General/Unknown 6 weeks ago 5 weeks ago open
(10 points)
36726Inbox notifs not hitting email General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
36725Managing tags after importing General/Unknown 6 weeks ago 5 weeks ago open
(10 points)
36716Importing communities from Livejournal failure: administrator-locked security Importer 6 weeks ago 6 weeks ago open
(10 points)
36710[Mark]No comments, tag failures Importer 6 weeks ago 4 weeks ago answered
still needs help
(10 points)
36692OpenID doesn't work anymore OpenID 6 weeks ago 6 weeks ago answered
still needs help
(10 points)
36690Not receiving emails General/Unknown 6 weeks ago 6 weeks ago open
(10 points)
36687Can't re-import edited LJ entries? Importer 7 weeks ago 7 weeks ago open
(10 points)
36671Comments are not readable. Importer 7 weeks ago 6 weeks ago open
(10 points)
36667[dupes] Importer Duplicates Entries Importer 7 weeks ago 7 weeks ago open
(10 points)
36177Images not scaling in Venture Styles 11 weeks ago 11 weeks ago open
(10 points)
35960About Renaming (or similar?) General/Unknown 13 weeks ago 13 weeks ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 14 weeks ago 14 weeks ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 14 weeks ago 14 weeks ago answered
still needs help
(10 points)
35921Parse error Feeds 15 weeks ago 8 weeks ago answered
still needs help
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 17 weeks ago 17 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 17 weeks ago 17 weeks ago answered
still needs help
(10 points)
35821Problem with Icons / saving & uploading Site Interface 18 weeks ago 18 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
35780Entry fails to crosspost to LJ Crossposting 19 weeks ago 19 weeks ago open
(10 points)
35722Unable to access a page Entries 21 weeks ago 20 weeks ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 21 weeks ago 21 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 22 weeks ago 22 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 23 weeks ago 23 weeks ago open
(10 points)
35630[INBOX] Entire Inbox Deleted General/Unknown 23 weeks ago 23 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 24 weeks ago 21 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 24 weeks ago 15 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 24 weeks ago 24 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 24 weeks ago 24 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 24 weeks ago 24 weeks ago open
(10 points)
35526[Duplicate Notifs -> No Notifs] Notifications General/Unknown 25 weeks ago 23 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 25 weeks ago 25 weeks ago open
(10 points)
35181API information Site Interface 30 weeks ago 30 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 31 weeks ago 30 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 31 weeks ago 31 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 33 weeks ago 33 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 33 weeks ago 33 weeks ago open
(10 points)
34759Question about raw-code tags Entries 35 weeks ago 21 weeks ago answered
still needs help
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 44 weeks ago 44 weeks ago open
(10 points)
33947UTF-8 error Entries 47 weeks ago 47 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 54 weeks ago 54 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 57 weeks ago 7 weeks ago answered
still needs help
(10 points)
32780Can't edit entry from mobile phone Entries 69 weeks ago 69 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 70 weeks ago 70 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 71 weeks ago 69 weeks ago answered
still needs help
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 76 weeks ago 76 weeks ago open
(10 points)
32497UTF-8 - LJBook General/Unknown 77 weeks ago 76 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 88 weeks ago 88 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 92 weeks ago 92 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 97 weeks ago 83 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 99 weeks ago 99 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 104 weeks ago 98 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 121 weeks ago 116 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 126 weeks ago 4 weeks ago answered
still needs help
(10 points)
30010editing posts Entries 131 weeks ago 116 weeks ago answered
still needs help
(10 points)
29340Inline CSS on old video posts has stopped working Entries 149 weeks ago 149 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 154 weeks ago 154 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 156 weeks ago 156 weeks ago open
(10 points)
28103email notifications General/Unknown 165 weeks ago 165 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 168 weeks ago 158 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 177 weeks ago 171 weeks ago answered
still needs help
(10 points)

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