Support Requests

Open Support Requests

All support requests that are open (they just came in and haven't been touched yet) or answered (they're waiting to be closed by the person needing help or the person still needs help) are below. The closed reports are also available. If you help someone who confirms your help, you receive the number of points indicated in the status column. These points will show up on your profile page

[ 89 Unanswered, 27 Still need help, 223 Answered awaiting close, 339 Total open ]

Show only requests of type:

ID# Summary Problem Area Posted Updated Status
37490Cannot Create Icons General/Unknown 1 day ago 1 day ago open
(5 points)
37489No longer able to log in. OpenID 1 day ago 1 day ago open
(6 points)
37487embed-code Crossposting 1 day ago 1 day ago open
(7 points)
37482Settings keep reverting to invite-only Communities 2 days ago 2 days ago open
(10 points)
37481comment-by-email includes the full email, not just the comment Entries 3 days ago 3 days ago open
(10 points)
37470Default posting settings Entries 6 days ago 6 days ago open
(10 points)
37467where to find saved drafts? General/Unknown 1 week ago 1 week ago open
(10 points)
37464Add a new field "Note" to the User menu General/Unknown 1 week ago 1 week ago open
(10 points)
37463Entries didn't import. Importer 1 week ago 1 week ago open
(10 points)
37460Can tagged entries be displayed in chronological order? Entries 1 week ago 1 week ago open
(10 points)
37459Can't go to the community, and in your profile. Communities 1 week ago 5 days ago open
(10 points)
37457How can I change my mood theme? General/Unknown 1 week ago 1 week ago open
(10 points)
37456Doubled notifs in one community General/Unknown 1 week ago 1 week ago open
(10 points)
37455Comment Screening Issue General/Unknown 1 week ago 1 week ago open
(10 points)
37454Have to put line breaks in by hand. General/Unknown 1 week ago 1 week ago open
(10 points)
37452Scheduled Posts Communities 1 week ago 1 week ago open
(10 points)
37451Post entry Entries 1 week ago 4 days ago open
(10 points)
37449Live Journal entries did not import. Importer 1 week ago 1 week ago open
(10 points)
37443duplicate entries from imports Importer 1 week ago 1 week ago open
(10 points)
37434Issue importing a community Importer 2 weeks ago 2 weeks ago open
(10 points)
37425InsaneJournal Comments Not Importing Importer 2 weeks ago 2 weeks ago open
(10 points)
37424Insanejournal Entries and Comments not importing Importer 2 weeks ago 2 weeks ago open
(10 points)
37422Unable to Import Comments from InsaneJournal Importer 2 weeks ago 2 weeks ago open
(10 points)
37420Lack of Comments Importer 2 weeks ago 2 weeks ago open
(10 points)
37418won't import comments Importer 2 weeks ago 2 weeks ago open
(10 points)
37415comments won't import Importer 2 weeks ago 2 weeks ago open
(10 points)
37413entry disappears General/Unknown 2 weeks ago 2 weeks ago open
(10 points)
37405Friends' posts not showing up Entries 2 weeks ago 2 weeks ago open
(10 points)
37398Order of entries showing General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
37382Unable to Log In On Mobile? General/Unknown 3 weeks ago 3 weeks ago open
(10 points)
37343Verify in google my owner's status of blog General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
37333I can't get email notifications General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
37330[Duplicate Notifs] Double Comment Notifications General/Unknown 4 weeks ago 4 weeks ago open
(10 points)
37319[Blocked?] Access for my own profile and journal for viewing General/Unknown 5 weeks ago 5 weeks ago open
(10 points)
37275Getting some, but not all comments by email. General/Unknown 6 weeks ago 5 weeks ago open
(10 points)
37266Error code when uploading an image General/Unknown 6 weeks ago 3 weeks ago answered
still needs help
(10 points)
37237email notification setting General/Unknown 7 weeks ago 7 weeks ago open
(10 points)
37215Community import Importer 7 weeks ago 2 weeks ago answered
still needs help
(10 points)
37199error when posting comments? Entries 8 weeks ago 8 weeks ago open
(10 points)
37170Tags being applied incorrectly through email posting Entries 9 weeks ago 3 weeks ago answered
still needs help
(10 points)
37162Duplicate Open ID in circle causing problems OpenID 9 weeks ago 1 week ago answered
still needs help
(10 points)
37081Spotify embed code Entries 11 weeks ago 11 weeks ago open
(10 points)
37080[Chrome] Cannot type into main posting box Entries 11 weeks ago 11 weeks ago open
(10 points)
37041Emails sent to @dreamwidth.org addresses bouncing General/Unknown 11 weeks ago 11 weeks ago open
(10 points)
37031Post entry box does not scroll in iOS General/Unknown 12 weeks ago 12 weeks ago open
(10 points)
36926Community Mood Theme Doesn't Display on Personal Reading Page Communities 14 weeks ago 14 weeks ago open
(10 points)
36881[Chrome] I can't post new entries Entries 15 weeks ago 15 weeks ago open
(10 points)
36874Are JPEG images being recompressed? Entries 15 weeks ago 15 weeks ago open
(10 points)
36870Cut tags not working properly Entries 15 weeks ago 15 weeks ago open
(10 points)
36837Odd Tag Filtering Problem in Imported Posts General/Unknown 16 weeks ago 16 weeks ago open
(10 points)
36799[Chrome] cannot create a new post Entries 17 weeks ago 17 weeks ago open
(10 points)
36781font display on mobile General/Unknown 17 weeks ago 17 weeks ago open
(10 points)
36778One of my administrators cannot access community Communities 18 weeks ago 18 weeks ago open
(10 points)
36767[Chrome] Can't post w Chrome in Windows 10 Entries 18 weeks ago 18 weeks ago open
(10 points)
36755I can't find my community in search engines General/Unknown 18 weeks ago 18 weeks ago open
(10 points)
36740[Chrome RTE] Cannot type an entry to post Entries 18 weeks ago 18 weeks ago open
(10 points)
36732Failure to POST to http://www.dreamwidth.org/manage/icons General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
36731[Unicode] Edit profile General/Unknown 19 weeks ago 18 weeks ago open
(10 points)
36726Inbox notifs not hitting email General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
36725Managing tags after importing General/Unknown 19 weeks ago 18 weeks ago open
(10 points)
36716Importing communities from Livejournal failure: administrator-locked security Importer 19 weeks ago 19 weeks ago open
(10 points)
36710[Mark]No comments, tag failures Importer 19 weeks ago 2 weeks ago answered
still needs help
(10 points)
36692OpenID doesn't work anymore OpenID 19 weeks ago 19 weeks ago answered
still needs help
(10 points)
36690Not receiving emails General/Unknown 19 weeks ago 19 weeks ago open
(10 points)
36671Comments are not readable. Importer 20 weeks ago 19 weeks ago open
(10 points)
36177Images not scaling in Venture Styles 24 weeks ago 24 weeks ago open
(10 points)
35960About Renaming (or similar?) General/Unknown 26 weeks ago 26 weeks ago open
(10 points)
35945[Duplicate Notifs] double email notifications General/Unknown 27 weeks ago 27 weeks ago open
(10 points)
35941[Duplicate Notifs] receiving double notifications General/Unknown 27 weeks ago 27 weeks ago answered
still needs help
(10 points)
35921Parse error Feeds 28 weeks ago 20 weeks ago answered
still needs help
(10 points)
35860[Duplicate Notifs] duplicate inbox notifs after rename token General/Unknown 30 weeks ago 30 weeks ago open
(10 points)
35845Merge "Something Positive" feeds Feeds 30 weeks ago 30 weeks ago answered
still needs help
(10 points)
35821Problem with Icons / saving & uploading General/Unknown 31 weeks ago 31 weeks ago open
(10 points)
35816[Duplicate Notifs] duplicate notifications General/Unknown 31 weeks ago 31 weeks ago open
(10 points)
35780Entry fails to crosspost to LJ Crossposting 31 weeks ago 31 weeks ago open
(10 points)
35722Unable to access a page Entries 33 weeks ago 33 weeks ago answered
still needs help
(10 points)
35719[Duplicate Notifs] Keep getting double notifs General/Unknown 34 weeks ago 34 weeks ago open
(10 points)
35694Notifications delayed/missing General/Unknown 35 weeks ago 35 weeks ago open
(10 points)
35666cut tags not working on graphic Entries 36 weeks ago 8 weeks ago answered
still needs help
(10 points)
35630[INBOX] Entire Inbox Deleted General/Unknown 36 weeks ago 36 weeks ago open
(10 points)
35601"All subscriptions" view of reading page doesn't show comms General/Unknown 37 weeks ago 34 weeks ago answered
still needs help
(10 points)
35580[RTE] Entries begin with an indent Entries 37 weeks ago 28 weeks ago answered
still needs help
(10 points)
35571embedded content issues Entries 37 weeks ago 37 weeks ago answered
still needs help
(10 points)
35568Apostrophe in cut-tag crossposts as quotation Crossposting 37 weeks ago 37 weeks ago open
(10 points)
35559On LJ side, URL in footer is not a live link Crossposting 37 weeks ago 37 weeks ago open
(10 points)
35526[Duplicate Notifs -> No Notifs] Notifications General/Unknown 38 weeks ago 36 weeks ago answered
still needs help
(10 points)
35450For the Flat and XmpRpc protocols, Getevents mode returns broken results General/Unknown 38 weeks ago 38 weeks ago open
(10 points)
35181API information Site Interface 43 weeks ago 43 weeks ago open
(10 points)
35133urgent help! profile edit error - unicode General/Unknown 44 weeks ago 43 weeks ago answered
still needs help
(10 points)
35067Crossposting is spotty Crossposting 44 weeks ago 44 weeks ago open
(10 points)
34964Delayed and missing email alerts and OpenID query General/Unknown 45 weeks ago 45 weeks ago open
(10 points)
34921At least 2 styles stopped displaying correctly on mobile view Styles 46 weeks ago 46 weeks ago open
(10 points)
34759Question about raw-code tags Entries 48 weeks ago 34 weeks ago answered
still needs help
(10 points)
34130Copies of PMs I send not telling me who I sent them to General/Unknown 57 weeks ago 57 weeks ago open
(10 points)
33947UTF-8 error Entries 60 weeks ago 60 weeks ago open
(10 points)
33587Vanished crosspost links? Crossposting 67 weeks ago 67 weeks ago open
(10 points)
33398Icon slection with keywords not working correctly? General/Unknown 70 weeks ago 20 weeks ago answered
still needs help
(10 points)
32780Can't edit entry from mobile phone Entries 82 weeks ago 82 weeks ago open
(10 points)
32763Is it possible to list community members by last updated? General/Unknown 82 weeks ago 82 weeks ago open
(10 points)
32719Fetched content added after I've gone by Feeds 84 weeks ago 82 weeks ago answered
still needs help
(10 points)
32515Inbox deletes wrong messages under certain conditions General/Unknown 89 weeks ago 89 weeks ago open
(10 points)
32497UTF-8 - LJBook General/Unknown 90 weeks ago 89 weeks ago answered
still needs help
(10 points)
31900[INBOX] Inbox is suddenly clean General/Unknown 101 weeks ago 101 weeks ago open
(10 points)
31618[INBOX] Private Messages automatically deleted General/Unknown 105 weeks ago 105 weeks ago open
(10 points)
31391Tracking user's new entries, some user's entries not being displayed in my Inbox Entries 110 weeks ago 95 weeks ago answered
still needs help
(10 points)
31335Entry not showing on my reading page Entries 112 weeks ago 112 weeks ago open
(10 points)
31148Encoding bug in FOAF XML - server response headers are declaring UTF8 General/Unknown 116 weeks ago 111 weeks ago open
(10 points)
30496Can't make LJBook anymore General/Unknown 134 weeks ago 129 weeks ago answered
still needs help
(10 points)
30280Rich text editor is turning quotes into " when switching between modes Entries 139 weeks ago 17 weeks ago answered
still needs help
(10 points)
30010editing posts Entries 144 weeks ago 129 weeks ago answered
still needs help
(10 points)
29340Inline CSS on old video posts has stopped working Entries 162 weeks ago 162 weeks ago open
(10 points)
29127[Nav Strip] Navigation strip Styles 166 weeks ago 166 weeks ago open
(10 points)
29040Requesting the deletion of an OpenID account OpenID 169 weeks ago 169 weeks ago open
(10 points)
28103email notifications General/Unknown 178 weeks ago 177 weeks ago answered
still needs help
(10 points)
27696Can't edit entries Entries 181 weeks ago 171 weeks ago answered
still needs help
(10 points)
26433Semagic client - cannot edit previous entries Entries 190 weeks ago 184 weeks ago answered
still needs help
(10 points)

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